RemotePC

RemotePC

Comentários: Minha experiência tem sido excelente com este programa, pois satisfaz minhas expectativas, está dento do que se espera de um programa de acesso remoto, super recomendo, não tem muito mistério sua utilização. Qualquer um consegue usar perfeitamente.

Vantagens:

Seus recursos me ajudaram a melhorar a atendimento aos clientes de forma rápida e eficiente, é de fácil implantação, e utilização pelos usuários. Tem uma interação muito boa entre as partes envolvidas no momento do uso. A resolução da tela está adequada no momento de acesso e todos os recursos disponíveis são usados com facilidade.

Desvantagens:

No momento nada a dizer, pois estou conseguindo utilizar sem problema algum.

Cheaper than the competition, with all the features I need

Comentários: RemotePC is cheaper than the competition, with all the features I need.

Vantagens:

Price: RemotePC is cheaper than the competition. I previously used another program (ZOHO Assist) but was looking for something better, but also cheaper if possible. RemotePC is cheaper, especially since I got the special discount for getting a 2-year subscription.Audio chat:I use RemotePC to hop onto computers of friends and family to help them fix things and troubleshoot. The video chat functionality is extra cool as we can can video or audio chat while I help them fix things on their computer.Good connection:I have fibre optic internet but the people I help remotely often have pretty terrible internet and yet it works perfectly.

Desvantagens:

A minor thing but I don't need the video aspect of Video chat, I just use it to chat to the person I am helping by voice. A simple audio chat feature would be cool.

Great HIPAA compliance Remote Desktop

Vantagens:

Easy installation and access to remote PC without needing lot of support.

Desvantagens:

Ability to grant computer by user and hopefully they can roll this out in the future.

Don't ever rely on this software!!

Comentários: Overall experience is poor, have had several time consuming chat sessions and the answer is always to "update to the latest version" - which makes no difference.

Vantagens:

I liked the appeal of the price.... but I soon learnt you get what you pay for!

Desvantagens:

Unreliable, don't ever install this where remote access to a machine is critical - it will let you down! Buggy, crashes all the time with various software exceptions, file transfer is is a guessing game as to whether it will do it/has done it, client machines continuously need the software processes killing via task manager and then re starting to get it to work - this is exaggerated on pcs with multiple user accounts as switching users seems to cause it to hang consistently. Also has a habit of reporting that a session is in progress when it is not. I was a Logmein user for years before switching to this product so no stranger to remote software. Logmein might be more expensive but it is in a completely different league to RemotePC

Great for support and troubleshooting!

Comentários: Great experience and very happy with every aspect of the software

Vantagens:

I manage multiple PC's and I needed something more robust than windows desktop. RemotePC was easy to set up and easy to manage remote pc's even with reboots.

Desvantagens:

Have not found any cons with it yet. Seems to be working well