--- description: Tudo sobre Paddle: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paddle - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Receita](/directory/31118/revenue-management/software) > [Paddle](/software/173382/paddle) # Paddle Canonical: https://www.capterra.com.br/software/173382/paddle Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/173382/paddle?page=2) > Ajude as empresas de SaaS a navegar na jornada de receita em todas as etapas. > > Conclusão: 21 usuários atribuíram a nota **3.0/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Paddle? Centenas de desenvolvedores e empresas de software confiam na solução de checkout e licenciamento para vender seus produtos globalmente, além de usar ferramentas avançadas de análise e marketing para compreensão. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **3.0/5** | 21 Avaliações | | Praticidade | 3.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 2.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 2.9/5 | Com base em avaliações gerais | | Recursos | 3.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 50% | (5/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Paddle Payments ## Contexto comercial - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, coreano, dinamarquês, espanhol, francês, holandês, inglês, italiano, japonês, norueguês, polonês, português, russo, sueco, árabe - **Países disponíveis**: Reino Unido ## Recursos - Gestão de assinaturas - Múltiplas moedas - Otimização de preços - Previsão - Relatórios e análise de dados ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Software de Gestão de Receita](https://www.capterra.com.br/directory/31118/revenue-management/software) ## Categorias relacionadas - [Software de Gestão de Receita](https://www.capterra.com.br/directory/31118/revenue-management/software) - [Software para Gestão de Assinaturas](https://www.capterra.com.br/directory/31657/subscription-management/software) - [Sistemas de Pagamentos](https://www.capterra.com.br/directory/30232/payment-processing/software) - [Software de Faturamento Recorrente](https://www.capterra.com.br/directory/30927/recurring-billing/software) ## Alternativas 1. [PayPal](https://www.capterra.com.br/software/179251/paypal) — 4.6/5 (26301 reviews) 2. [Venmo](https://www.capterra.com.br/software/182159/venmo-) — 4.7/5 (9271 reviews) 3. [Stripe](https://www.capterra.com.br/software/123889/stripe) — 4.6/5 (3309 reviews) 4. [Square Payments](https://www.capterra.com.br/software/170278/square-payments-processing) — 4.7/5 (2672 reviews) 5. [Square Point of Sale](https://www.capterra.com.br/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) ## Avaliações ### "modern and simple payment solution" — 5.0/5 > **Eugene** | *31 de agosto de 2019* | Software | Taxa de recomendação: 10.0/10 > > **Vantagens**: 1. Accepting Russian businesses 2. The payment form is very simple, which helps to raise its conversion 3. Accepting foreign bank cards (Russian payment gateways usually do not) > > **Desvantagens**: They usually answer questions related to refunds and payments themselves, which doesn't allow to see how many users had a problem with a product before canceling a subscription or issuing a refund > > The best payment gateway I found so far from available to my country. ----- ### "Simplified saas billing in a modern way." — 5.0/5 > **Connor T.** | *2 de junho de 2025* | Fabricação elétrica/eletrônica | Taxa de recomendação: 10.0/10 > > **Vantagens**: Paddle made subscription billing for our in-built productivity tools so much easier. It’s all-in-one, even with tax compliance, which ultimately reduced overhead in managing VAT/GST globally. > > **Desvantagens**: It does take some technical setup to integrate and is more focused toward digital product–oriented firms, with some workarounds required for a manufacturing-centric use. > > Helped to do internal billing for team tools in departments and gave finance clearer visibility into recurring software expenses. ----- ### "Account closed after 7+ years and next to 0% chargebacks and refunds, migration taking forever" — 1.0/5 > **Avaliador Verificado** | *22 de fevereiro de 2026* | Software | Taxa de recomendação: 0.0/10 > > **Vantagens**: Paddle was easy to set up with adequate documentation. We were up and running very quickly, and we were able to easily take payments in multiple countries. > > **Desvantagens**: "Risk team" decided after 7 years that our account was violating their TOS. They provided a reason that I am 99% sure that it was provided by an AI tool without any validation (the reason that I am suggesting that it was an AI tool is that we occasionally receive cold emails by AI assuming we are a different kind of business) While they suggest that they can help you migrate to other payment providers, the migration itself is taking forever. I requested migration help (card data to Stripe) on the 12th of January 2026, and it is now 21st February, and the migration has not been completed, and they have not provided us with an estimate. We have provided all the necessary details in a timely manner. > > Good experience years ago, bad experience in 2026. The risk team blindly uses AI to evaluate accounts. They say that they help with migrating to other payment providers, but it looks like they do not want to do so. ----- ### "Hidden requirements make approval impossible for new businesses" — 1.0/5 > **Avaliador Verificado** | *20 de janeiro de 2026* | Recursos Humanos | Taxa de recomendação: 0.0/10 > > **Vantagens**: The concept of a merchant of record handling global tax compliance is appealing for SaaS businesses. > > **Desvantagens**: Hidden approval requirements that aren't disclosed anywhere. They require 3 months of payment processing history to get approved, but don't tell you this until after you've spent a week jumping through hoops. Impossible for new businesses to qualify — classic catch-22. > > Applied with a legitimate B2B SaaS — registered company, GDPR-compliant policies, DPA, clear terms, instant digital delivery. They requested changes to my refund policy, which I completed within 14 minutes. Then they sent a questionnaire asking for processing statements. When I explained I'm a new business launching for the first time, they rejected me because I have no processing history. This requirement isn't mentioned anywhere on their website or during signup. Wasted over a week in their approval process only to be rejected for something I could never provide. If you're a new SaaS founder, skip Paddle — they don't actually accept new businesses despite marketing to startups. ----- ### "Paddle is good but customer support is terrible." — 5.0/5 > **Avaliador Verificado** | *23 de setembro de 2021* | Serviços e tecnologia da informação | Taxa de recomendação: 6.0/10 > > **Vantagens**: The paddle is a great payment processor and it includes many automation tools which make life easier. > > **Desvantagens**: The customer support is terrible it could take 2-3 days to answer or solve the problem. Once we've encountered a problem regarding the payment processing on a live website and when we contacted Paddle they identify the problem (which was on their side) but after 3 days there was no answer and it resulted us losing many customers. > > The product itself is good but customer care is terrible. You can not rely on them even when you are paying them a commission for each transaction. ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/173382/paddle?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/173382/paddle) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Dados estruturados