--- description: Tudo sobre UserTesting: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UserTesting - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de UX (User Experience)](/directory/31036/ux/software) > [UserTesting](/software/173755/usertesting) # UserTesting Canonical: https://www.capterra.com.br/software/173755/usertesting Página: 1 / 7\ Próximo: [Próxima página](https://www.capterra.com.br/software/173755/usertesting?page=2) > O UserTesting ajuda organizações a criarem a melhor experiência ao cliente alimentada por informações humanas. > > Conclusão: 131 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o UserTesting? Equipes de produtos, profissionais de marketing, executivos de experiência digital e de clientes em todos os setores, incluindo varejo, serviços financeiros, saúde, B2B, tecnologia de consumo e muito mais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 131 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: UserTesting - **Fundada**: 2007 ## Contexto comercial - **Preço inicial**: US$ 250,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Análise de pesquisa de usuário - Coleta de dados de multicanal - Criação de protótipos - Ferramentas de colaboração - Gerenciamento de comentários - Gestão do fluxo de trabalho - Painel - Quadro de referência de produtos - Questionários e feedback - Relatórios e análise de dados - Segmentação por público - Testes de usabilidade - Third-Party Integrations - Trajetórias dos usuários ## Integrações (5 no total) - Google Calendar - Jira - Microsoft Outlook - Slack - Trello ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de UX (User Experience)](https://www.capterra.com.br/directory/31036/ux/software) ## Categorias relacionadas - [Software de UX (User Experience)](https://www.capterra.com.br/directory/31036/ux/software) - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) - [Software de Testes de Usuário](https://www.capterra.com.br/directory/32295/user-testing/software) - [Software de Gestão de Produtos](https://www.capterra.com.br/directory/30865/product-management/software) ## Alternativas 1. [Dovetail](https://www.capterra.com.br/software/174077/dovetail) — 4.6/5 (97 reviews) 2. [Userlytics](https://www.capterra.com.br/software/181202/userlytics) — 4.7/5 (55 reviews) 3. [TryMyUI](https://www.capterra.com.br/software/178072/trymyui) — 4.0/5 (23 reviews) 4. [XM for Strategy & Research](https://www.capterra.com.br/software/72396/strategy-and-research) — 4.7/5 (426 reviews) 5. [Lucky Orange](https://www.capterra.com.br/software/150695/lucky-orange) — 4.7/5 (260 reviews) ## Avaliações ### "UserTesting - A Detailed Review" — 5.0/5 > **Jeswanth** | *4 de maio de 2026* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: I would say that they have a huge ways of surveys and they help all the softwares well structured to the real market. Key points to remember : 1.They had large number of testers. 2.Create a market trend softwares. 3.Making business to enrich their growth and develoment. > > **Desvantagens**: As a tester in Usertesting almost 4 years, I have got 30 tests till date and I am very feel guilty on that. The test may disqualify if the test is full. > > In a nutshell, I am really happy to use this software till today, Because it is a slow and steady process of making some good money on taking surveys and giving your opinions. The process of onboarding is also quit easy, they Just tell me to review the website with thoughts out loud and then the test will be automatically uploaded when it is finished. After a meanwhile, the test results will be on our mail, They said that You have passed the test, I am happy with that moment and Started taking tests on the go. It helps me lot to learn more about market trends, Companies, Research, etc. ----- ### "Very easy to use and better than competitor platforms used." — 5.0/5 > **Alex** | *15 de junho de 2022* | Serviços financeiros | Taxa de recomendação: 10.0/10 > > **Vantagens**: Being able to playback videos that include a view of the user's screen as well as a webcam view of their face makes watching the videos engaging. But the best thing is the ease at which you can set up tests and set quotas and screening criteria. > > **Desvantagens**: The dashboard playing back the data is a bit clunky and the data requires a bit of tidying up once exported into excel (data is presented across multiple worksheets and requires combining). > > Very positive experience, easy to use and the tests are often completed within 24-48 hours. ----- ### "Best platform for website and app testing" — 3.0/5 > **Rajnish** | *17 de abril de 2022* | Engenharia civil | Taxa de recomendação: 9.0/10 > > **Vantagens**: The best thing about usertesting is that it pays much better than other testing sites like utest or testlio. It pays 10$ for some simple tests which require just 10-15 minutes. There are some tests in which we need to attend live discussions and those tests pay 30-90$ which is excellent. Another thing I like about usertesting is that step by step instructions are given for every tests due to which it is easier for persons who are new to testing. Also, the payment gets processed within a week or 10 days. Apart from that, the User Interface of the desktop website and the app is pretty good. > > **Desvantagens**: The thing I dislike about usertesting is that the notification system is not good. In order to get new tests, one must keep the browser or the app open, else we miss the test opportunities. I find this thing quite annoying. > > My overall experience with Usertesting is excellent. ----- ### "UserTesting Review" — 4.0/5 > **James** | *28 de janeiro de 2020* | Companhias aéreas/Aviação | Taxa de recomendação: 9.0/10 > > **Vantagens**: First and foremost their customer service and feedback is beyond anything I have seen. If I run a user test and there is an error not only will they get back to me in real time, they will walk you through what caused the error so you can avoid it in the future. As for the product itself it took me about a day to feel like a power user, its very intuitive and is such a welcoming UI. > > **Desvantagens**: Every once and a while prototypes using adobe XD will cause about 5% of testers to load a prototype that does not work. > > Love it and have recommended it to friends in the same field. ----- ### "Amazing tool" — 5.0/5 > **Samuel** | *10 de dezembro de 2020* | Telecomunicações | Taxa de recomendação: 10.0/10 > > **Vantagens**: I guess the tool overall is very easy to use, you'll find your test have participants assigned in less than 20/30 min or around 2 hours for live conversation moderated tasks. The team at Usertesting is also amazing and always willing to help out. > > **Desvantagens**: there are a few things that need improvement, but these are very small things and mostly on new functionalities that are being worked on. ----- Página: 1 / 7\ Próximo: [Próxima página](https://www.capterra.com.br/software/173755/usertesting?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/173755/usertesting) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados