--- description: Tudo sobre Telnyx Suite: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telnyx Suite - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/30940/voip/software) > [Telnyx Suite](/software/173804/telnyx) # Telnyx Suite Canonical: https://www.capterra.com.br/software/173804/telnyx Página: 1 / 9\ Próximo: [Próxima página](https://www.capterra.com.br/software/173804/telnyx?page=2) > O Telnyx presta serviços de voz, mensagem e IP para aplicativos e empresas de comunicação de última geração. > > Conclusão: 196 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Telnyx Suite? O Telnyx foi criado para expandir a comunicação em tempo real. Serviços elásticos e preços à la carte possibilitam uma comunicação econômica em qualquer volume, desde aplicativos para um único escritório até aplicativos globais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 196 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.8/5 | Com base em avaliações gerais | | Recursos | 4.7/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Telnyx - **Fundada**: 2009 ## Contexto comercial - **Preço inicial**: US$ 1,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop) - **Idiomas**: inglês - **Países disponíveis**: Albânia, Alemanha, Andorra, Austrália, Bielorrússia, Brasil, Bulgária, Bélgica, Bósnia e Herzegovina, Canadá, China, Chipre, Cidade do Vaticano, Croácia, Dinamarca, Eslováquia, Eslovênia, Espanha, Estados Unidos, Estônia e mais 41 ## Recursos - Alertas/notificações - Audio/Video Conferencing - Bate-papo/Mensagens instantâneas - Colaboração entre vários usuários - Comunicação multicanal - Controles/permissões de acesso - Entroncamento SIP - Gestão da comunicação - Gestão de call centers - Gravação de chamadas - IVR - Identificador de chamadas - Monitoramento - Rastreamento de chamadas - Relatórios e estatística - Roteamento automático - Roteamento de chamadas - VoIP ## Integrações (12 no total) - 3CX - Asterisk - Grandstream Wave - HoduCC - HoduPBX - Linphone - Third Lane - UltraSMSScript - VICIdial - Vodia PBX - Zoiper - zenphi ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas VoIP](https://www.capterra.com.br/directory/30940/voip/software) ## Categorias relacionadas - [Sistemas VoIP](https://www.capterra.com.br/directory/30940/voip/software) - [Software de Comunicação na Nuvem](https://www.capterra.com.br/directory/31362/cloud-communication-platform/software) - [Software de Autenticação](https://www.capterra.com.br/directory/31218/authentication/software) - [Plataforma de SMS em Massa](https://www.capterra.com.br/directory/30842/sms-marketing/software) - [Software para IoT](https://www.capterra.com.br/directory/31016/iot/software) ## Alternativas 1. [VoIP.ms](https://www.capterra.com.br/software/203084/voip-ms) — 4.8/5 (698 reviews) 2. [Microsoft Teams](https://www.capterra.com.br/software/168668/microsoft-teams) — 4.5/5 (11130 reviews) 3. [Nextiva](https://www.capterra.com.br/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [Zoom Workplace](https://www.capterra.com.br/software/144037/zoom-video-conferencing) — 4.6/5 (14661 reviews) 5. [3CX](https://www.capterra.com.br/software/158704/3cx) — 4.4/5 (467 reviews) ## Avaliações ### "Reliable and secure platform with an easy-to-use interface" — 5.0/5 > **William** | *10 de setembro de 2025* | Hospitais e Saúde | Taxa de recomendação: 10.0/10 > > **Vantagens**: The platform is very intuitive and easy to use. After verification, setting up numbers and configuring call forwarding was straightforward. I also value the security and compliance measures, which make the service very reliable for business use. > > **Desvantagens**: The verification process required some extra steps at the beginning, but in the end it proved to be a positive aspect, since it shows that Telnyx takes security and compliance seriously. > > My overall experience with Telnyx Suite has been excellent. The service is stable, the interface is user-friendly, and support was responsive when needed. It gave us a secure and professional way to manage business communications and integrate with WhatsApp for patient confirmations. ----- ### "Reliable, scalable, and perfect for AI call automation" — 5.0/5 > **Diego** | *28 de maio de 2025* | Publicidade e marketing | Taxa de recomendação: 10.0/10 > > **Vantagens**: The flexibility of the CPaaS and SIP trunking features is incredible. I can scale communications fast and easily connect with multiple platforms through APIs. The documentation and support are also solid. > > **Desvantagens**: The setup interface could be more intuitive for beginners. It takes some time to understand the full potential of the tools. > > My experience with Telnyx Suite has been excellent so far. I use it primarily for outbound sales calls using Vapi, and the connection quality, pricing transparency, and customer support make it a reliable partner in our operation. The integration with AI agents was smooth, and the system has been stable even under high call volume. ----- ### "Great support, intuitive management, cost-effective" — 5.0/5 > **Srdjan** | *21 de outubro de 2025* | Internet | Taxa de recomendação: 10.0/10 > > **Vantagens**: I’ve been using Telnyx CPaaS for quite a while, and what I like the most is how intuitive and reliable the platform is. The dashboard is clean, easy to navigate, and makes managing numbers, calls, and messages simple. The support team is outstanding, they always respond quickly and provide clear, helpful answers. The setup and integration process were smooth, and everything just works as expected. > > **Desvantagens**: There’s honestly not much to dislike. Occasionally, documentation could go a bit deeper for some advanced features, but the support team makes up for it by providing quick and precise help whenever needed. > > I’ve been using Telnyx services for quite a long time, and I’m extremely satisfied. The support team is excellent. I always receive quick and accurate responses to my inquiries, which is rare these days. The management platform is very intuitive, well-designed, and easy to use, even for more complex needs. Everything works reliably and smoothly, and the overall experience has been outstanding from the start. I highly recommend Telnyx to anyone looking for a professional solution with great support and a user-friendly platform. ----- ### "Powerful platform, but unresolved audio reliability issues" — 2.0/5 > **Rafael** | *1 de agosto de 2026* | Manutenção predial | Taxa de recomendação: 2.0/10 > > **Vantagens**: Telnyx offers competitive pricing, flexible APIs, detailed configuration options, and support for WebRTC, SIP trunking, call control, recordings, and diagnostics in one platform. The portal provides substantial control over call routing and media settings. > > **Desvantagens**: Audio reliability was the main problem. I experienced one-way audio, calls that remained stuck before dialing, and robotic or severely degraded outbound audio. The same problem appeared with two independent sources—Chrome WebRTC and an ElevenLabs SIP trunk—when calls reached the mobile network. Troubleshooting required significant time and many configuration changes. Some support responses did not match the actual integration; for example, I received advice about bidirectional WebSocket media streaming even though my setup used a direct SIP trunk. I needed a clear analysis of the negotiated codecs, transcoding, packet loss, jitter, and PSTN termination route, but did not receive a timely root-cause resolution. > > The product is powerful and reasonably priced, but my production experience was undermined by inconsistent call behavior and poor audio quality. I invested substantial time testing WebRTC, SIP trunking, G711U, G722, noise suppression, jitter buffering, and different media configurations. Although some calls worked, the reliability was not consistent enough for customer-facing use. Support eventually escalated the issue, but much of the initial guidance was generic or related to a different technical architecture. For voice services, reliable two-way audio and precise troubleshooting are essential. Because the audio issue remained unresolved, I canceled Telnyx and decided to migrate to Twilio. ----- ### "Good quality for money, amazing debug tools for developers." — 5.0/5 > **Avaliador Verificado** | *12 de janeiro de 2026* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10 > > **Vantagens**: After using other VoIP application providers, Telnyx impresses me as they are more affordable, offer good call quality, and provide excellent SIP debugging tools. I was struggling with integrating an external SIP server, and their SIP debugging tools directly from the dashboard helped me see the step-by-step of the call flow. > > **Desvantagens**: Their account onboarding time does take a while, which is kinda of understandable as they need a human to review, but after that, things work smoothly. ----- Página: 1 / 9\ Próximo: [Próxima página](https://www.capterra.com.br/software/173804/telnyx?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/173804/telnyx) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados