--- description: Tudo sobre Dovetail: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dovetail - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Análise de Dados Qualitativos](/directory/31297/qualitative-data-analysis/software) > [Dovetail](/software/174077/dovetail) # Dovetail Canonical: https://www.capterra.com.br/software/174077/dovetail Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/174077/dovetail?page=2) > Simplifique a pesquisa de usuários e decida o que fazer em seguida com o Dovetail, um software de pesquisa de usuários baseado na nuvem. > > Conclusão: 97 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Dovetail? Empresas de produtos/serviços, agências de design/pesquisa, instituições acadêmicas e governo. Os clientes incluem Arm, BCG, Chargebee, Deliveroo, Deloitte, Harvard, Shopify, Thoughtworks + VMware. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 97 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Dovetail Research - **Localização**: Sydney, Austrália - **Fundada**: 2017 ## Contexto comercial - **Preço inicial**: US$ 0,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Índia ## Recursos - Anotações - Análise de pesquisa de usuário - Análise de texto - Coleta de dados de multicanal - Ferramentas de colaboração - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gestão do fluxo de trabalho - Importação/exportação de dados - Painel - Priorização - Quadro de referência de produtos - Questionários e feedback - Testes de usabilidade - Visualização de dados ## Integrações (31 no total) - Aha\! - Airtable - Asana - CMNTY Platform - Canny - Delighted - Dropbox Business - Evernote Teams - Feefo - Freshdesk - GitHub - Gmail - Google Analytics 360 - Google Forms - Help Scout ... e mais 16 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Análise de Dados Qualitativos](https://www.capterra.com.br/directory/31297/qualitative-data-analysis/software) ## Categorias relacionadas - [Software de Análise de Dados Qualitativos](https://www.capterra.com.br/directory/31297/qualitative-data-analysis/software) - [Software de UX (User Experience)](https://www.capterra.com.br/directory/31036/ux/software) - [Software de Testes de Usuário](https://www.capterra.com.br/directory/32295/user-testing/software) - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) - [Ferramentas de Pesquisa de Mercado](https://www.capterra.com.br/directory/10041/market-research/software) ## Alternativas 1. [UserWay Accessibility Widget](https://www.capterra.com.br/software/218549/userway) — 4.9/5 (328 reviews) 2. [Lucky Orange](https://www.capterra.com.br/software/150695/lucky-orange) — 4.7/5 (260 reviews) 3. [Adobe XD](https://www.capterra.com.br/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 4. [Survicate](https://www.capterra.com.br/software/132914/survicate) — 4.6/5 (99 reviews) 5. [Hotjar](https://www.capterra.com.br/software/163516/hotjar) — 4.6/5 (539 reviews) ## Avaliações ### "The Ultimate Solution for Data-Driven Research Teams\!" — 5.0/5 > **Daniel** | *14 de outubro de 2024* | Segurança de rede e informática | Taxa de recomendação: 10.0/10 > > **Vantagens**: I'm excited to share my experience with Dovetail\! This user research data repository is constantly evolving, and the enhancements—especially with the addition of AI—truly elevate the experience\! It’s clear that the team genuinely cares about making data manipulation easier with every update. > > **Desvantagens**: For those storing research data in places like Figma the migration of old insights is slow and manual. > > Importing data from CSV files and video recordings is incredibly straightforward, making our workflow so much smoother. My team and I are absolutely loving our journey with Dovetail, and we can't wait to explore all the amazing features it has to offer\! ----- ### "The leading UXR qualitative analysis tool" — 5.0/5 > **Emi** | *30 de outubro de 2024* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10 > > **Vantagens**: The best part about Dovetail is how seamlessly I can curate and share user insights with stakeholders. No video editing, no downloading and uploading of video clips. I just pop the most interesting moments into my reports, into Slack (with integration support), into comments, and there they are. I'm using Dovetail for multiple hours every day. They provide a wide set of tools to look at your interview data (and now also surveys, NPS, tickets, etc), and synthesize it from a birds eye view. If you're trying to build a dynamic, ever growing repository, Magic Search is a gamechanger for finding what you need amidst the reams of data. It's largely stakeholder friendly and has definitely made some jaws drop when I've shown them how to use it. Finally, the Dovetail team itself is exceptionally responsive to feedback and has built a lovely community of research-minded folks. It's very clear that they're building based on what we're saying, and they take suggestions very seriously > > **Desvantagens**: Pricing. Some of the features (workspace tag boards namely) that we leaned on in previous years on a Team plan (legacy) got locked behind their Business plan. It was a near 4x leap in costs to maintain parity with what we had before to maintain our existing repository structure. They've been developing many new AI-powered features that are recouping some of that value, but those are available on ALL paid plans, so it feels a bit hard to justify the shift (or at least it stung dearly as an existing customer). As a tool, Dovetail definitely has some learning curves. Stakeholders usually need significant hand-holding to learn how to leverage the tool, both as a viewer or a contributor. > > Dovetail streamlines working with qualitative data. It automates transcription. It now even has automatic meeting import. It suggests highlights. It has AI analysis tools. All of the raw data is flexible and can be arranged into interactive reports (insights) for quick building, and engaging content. This means I'm not spending time editing video clips, downloading and uploading things, or tabbing through all the interviews separately to find themes. I can look at the themes, tags, and interesting quotes from a birds eye view to catch patterns. I've built out a robust repository in Dovetail, and it's been a godsend for answering the question of "what do we know about X". Previous research is just a few clicks away instead of trying to remember what dusty archive it was stored in. Because I use a global taxonomy, I also can leverage that, filters, and magic search to get to some very nuanced questions. ----- ### "Worthless pile of junk" — 1.0/5 > **Andrew** | *9 de maio de 2023* | Publicidade e marketing | Taxa de recomendação: 0.0/10 > > **Vantagens**: Transcriptions. Oh, and they had a clean salesy website with no substance or value after that (an empty promise). > > **Desvantagens**: - Charts are impossible to use- Terrible data visualizations- Worthless help articles- Clueless support > > I spent 8+ hours "tagging" nearly 20 research interviews, come to find out I can't generate any meaningful reports with the data I just transcribed and tagged.No easy way to show who answered what, let alone calculate percentages or totals (used Google Sheets for this instead).In all, an entire waste of time and money.Stick to Google Spreadsheets and save the time and headache\! ----- ### "The Best for Product to Design" — 5.0/5 > **Zoey** | *17 de outubro de 2024* | E-Learning | Taxa de recomendação: 10.0/10 > > **Vantagens**: I have not seen another tool that can help with analysis and keep research organized, like Dovetail. As a UX Researcher and former Product Manager, this is one of my favorite tools. I can clearly see pain points, themes, and more, while clearly organizing my notes, transcripts, and calls with tags. It is easily accessible to design and product, and it saves tons of time in workflows. I would be incredibly at a loss without it. > > **Desvantagens**: I wish initial onboarding had 2-3 calls to set up properly as it does affect adoption if your tags are not set up correctly. > > From customer support to the use of the tool, I would be incredibly sad if I could not use this tool. I have used a few tools, but nothing is like Dovetail. ----- ### "Enables beautiful reports, video clips, and roll-ups of information" — 4.0/5 > **Olivia** | *15 de outubro de 2024* | Imóveis comerciais | Taxa de recomendação: 8.0/10 > > **Vantagens**: Dovetail has well thought-out flexibility and functionality. I like that I can tag information and then see it together, and that they're always making intuitive updates to the functionality (for example, the Canvas format has come strides since it was first released). > > **Desvantagens**: Taxonomizing and tagging the information is a challenge that Dovetail does not provide a lot of support for. They suggest leading workshops across teams, but at a company of 100k+ employees and low UX maturity, this is not realistic. I also get nervous about the focus they're putting on AI. I'm all for adopting new technology, but the AI features are annoying, unreliable, inaccurate, and now I can't easily search for simple information like in what Notes the word "bulk" appeared. It doesn't always make sense to semantic search for insights across products when I'm looking for very specific information. ----- Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/174077/dovetail?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/174077/dovetail) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados