--- description: Tudo sobre Ooma Office: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ooma Office - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/30940/voip/software) > [Ooma Office](/software/174109/ooma-office) # Ooma Office Canonical: https://www.capterra.com.br/software/174109/ooma-office Página: 1 / 11\ Próximo: [Próxima página](https://www.capterra.com.br/software/174109/ooma-office?page=2) > Todos os recursos necessários em um sistema telefônico para soar como um grande negócio, apenas a preços de pequenas empresas. > > Conclusão: 248 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Ooma Office? Pequenas e médias empresas. Ótimo para empresas familiares, profissionais da saúde locais ou qualquer outro negócio local. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 248 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Ooma - **Localização**: Sunnyvale, EUA - **Fundada**: 2004 ## Contexto comercial - **Preço inicial**: US$ 19,95 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Canadá, Estados Unidos ## Recursos - Acesso para Celular - Automated Attendant - Bate-papo/Mensagens instantâneas - Colaboração entre vários usuários - Comunicação multicanal - Distribuição automática de chamadas - Entroncamento SIP - Gestão de call centers - Gravação de chamadas - IVR - Mensagens de SMS - Mensagens por voz - Monitoração de chamadas - PBX - Roteamento de chamadas - Transferência de chamadas - VoIP - Áudio e vídeo bidirecionais ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas VoIP](https://www.capterra.com.br/directory/30940/voip/software) ## Categorias relacionadas - [Sistemas VoIP](https://www.capterra.com.br/directory/30940/voip/software) - [Software de Comunicação na Nuvem](https://www.capterra.com.br/directory/31362/cloud-communication-platform/software) - [Sistemas de Telefonia](https://www.capterra.com.br/directory/30084/telephony/software) - [Sistemas de Telefonia Empresarial](https://www.capterra.com.br/directory/31101/business-phone-systems/software) - [Software de Comunicações Unificadas](https://www.capterra.com.br/directory/31035/unified-communications/software) ## Alternativas 1. [Nextiva](https://www.capterra.com.br/software/175788/nextiva) — 4.6/5 (918 reviews) 2. [3CX](https://www.capterra.com.br/software/158704/3cx) — 4.4/5 (465 reviews) 3. [RingEX](https://www.capterra.com.br/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) 4. [Dialpad](https://www.capterra.com.br/software/190976/dialpad-sell) — 4.2/5 (564 reviews) 5. [JustCall](https://www.capterra.com.br/software/157853/justcall) — 4.1/5 (224 reviews) ## Avaliações ### "Best VoIP for the money" — 4.0/5 > **Sharon** | *9 de novembro de 2020* | Design gráfico | Taxa de recomendação: 10.0/10 > > **Vantagens**: Ease of set up, the service is reliable, call quality is good, great price and many extras, and customer service is top notch (if you need them at all). > > **Desvantagens**: Desktop app and call recording are only available with a higher prices plan. Occasionally there is a little static on the call or echo, but it could be my internet service as I am out in the country and only get DSL. > > Great experience. It was so simple to set up, I only wish I didn't have to pay extra for the desktop app. ----- ### "Glad we switched, but minor issues" — 4.0/5 > **Nathan** | *18 de setembro de 2024* | Imobiliárias | Taxa de recomendação: 7.0/10 > > **Vantagens**: It’s about half price of our prior provider. And, it is very intuitive to set up those who know how to operate technology. > > **Desvantagens**: For some reason, we don’t get an alert notification on the phone itself when there’s A voicemail. We’ve had several glitches with the phones eg. Call Park that we had to contact customer support for. Customer support was very helpful. Most of the issues have been resolved. They required a firmware update. Hopefully we can get the rest of the minor issues resolved soon. > > Their sales team was very persistent and informative. Set up was simple once we got around to doing it. However, we have had to contact customer support, several times due to device issues. Good news is that their customer support is very responsive. But there are still a few minor issues have not been resolved. ----- ### "An underwhelming VOIP service that started off very promising." — 2.0/5 > **Rachel** | *15 de novembro de 2024* | Hospitais e Saúde | Taxa de recomendação: 5.0/10 > > **Vantagens**: Ooma did let us consolidate phone service among different sites in one easy to manage dashboard. > > **Desvantagens**: The VOIP phone service was extremely glitchy, leaving clients unable to reach our team to manage their schedules on more than several occasions over the time period in which we used the product. Very frustrating. > > Paying bills, adding lines were easy but the product overpromised and underdelivered. ----- ### "Ooma Rocks Business Telephone Service" — 5.0/5 > **Stephanie** | *11 de outubro de 2024* | Segurança de rede e informática | Taxa de recomendação: 10.0/10 > > **Vantagens**: Ooma Office saved me a bundle compared to what Verizon was charging me and give me many more options like the app and plethora of phone features and virtual assistant. > > **Desvantagens**: Ooma depends on our internet connection which could be more reliable. This is less a concern with Ooma than our internet provider > > Ooma has provided quality and reliable calling for my business. The Ooma Businesss app on my iPhone lets me call from the office from anywhere. It's awesome\! ----- ### "Simple to use, simple to set up and great voice value." — 5.0/5 > **Joel** | *30 de janeiro de 2024* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10 > > **Vantagens**: We had a property where the phone system has failed completed. Spun up OOMA office with phone numbers and set up Remote Call Forward on the lines coming. Property back in business within 45 minutes which included any tweaks. We ordered phones after we got it all set up. > > **Desvantagens**: If using the wifi on the phones, it is best to have a network jack that has access to the internet to get started with firmware downloads, etc. We have some challenges getting that part set up and had to get on the phone with support and they were helpful for us. > > Ooma is a great solution, and budget friendly. You can emulate most features that other UCaaS providers provide. If you need contact center functionality, this would be their enterprise product depending on what you need to do with it. Multi - Site set ups are also a breeze. ----- Página: 1 / 11\ Próximo: [Próxima página](https://www.capterra.com.br/software/174109/ooma-office?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/174109/ooma-office) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados