--- description: Tudo sobre Aline: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Aline - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Assistência Médica Domiciliária](/directory/10036/home-health-care/software) > [Aline](/software/174910/Aline) # Aline Canonical: https://www.capterra.com.br/software/174910/Aline Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/174910/Aline?page=2) > O Enquire CRM foi desenvolvido especificamente para casas de repouso e cuidados pós-agudos, podendo ser personalizado de acordo com as necessidades de cada cliente. > > Conclusão: 12 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Aline? O Enquire CRM foi criado para casas de repouso, enfermagem especializada e organizações domiciliares e de cuidados paliativos. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 12 Avaliações | | Praticidade | 4.1/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Aline - **Localização**: Greenwood Village, EUA - **Fundada**: 2011 ## Contexto comercial - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Canadá, Estados Unidos, Reino Unido ## Recursos - Acesso para Celular - Admissão de pacientes - Agendamento - Agendamento de compromissos - Alertas/notificações - Automação de marketing - Cobrança e faturamento - Comentários/notas - Comunicações com pacientes - Criação de diagramas - Gerenciamento de contatos - Gerenciamento de documentos - Gestão da comunicação - Gestão de avaliações - Gestão de calendários - Gestão de campanhas - Gestão de conformidade - Gestão de fichas dos pacientes - Gestão de incidentes - Gestão de leads - Gestão de planos de cuidado - Gestão de recomendações - Gestão de tarefas - Gestão do pessoal - Gestão do pipeline de vendas - História clínica eletrônica/informatizada - Histórico de medicamentos - Lembretes - Meal/Nutrition Management - Painel de atividades - Para cuidados prolongados - Rastreamento de interações - Relatórios e análise de dados - Relatórios e estatística - Relatórios personalizáveis - Sistema de assistência sanitária - Third-Party Integrations ## Integrações (33 no total) - Act-On - ActiveCampaign - ActiveDEMAND - CTM - CallRail - Caremerge - Docusign - Eldermark - G5 - Gmail - Google Calendar - Google Maps - GuardianRx - HubSpot Marketing Hub - LifeLoop ... e mais 18 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Assistência Médica Domiciliária](https://www.capterra.com.br/directory/10036/home-health-care/software) ## Categorias relacionadas - [Software de Assistência Médica Domiciliária](https://www.capterra.com.br/directory/10036/home-health-care/software) - [Software CRM de Assistência Médica](https://www.capterra.com.br/directory/30976/healthcare-crm/software) - [Software de Atenção Domiciliar](https://www.capterra.com.br/directory/10034/assisted-living/software) - [Software para Lares da Terceira Idade](https://www.capterra.com.br/directory/31330/nursing-home/software) - [Software de Cuidados a Longo Prazo](https://www.capterra.com.br/directory/30109/long-term-care/software) ## Alternativas 1. [monday.com AI Work Platform](https://www.capterra.com.br/software/147657/monday-com) — 4.6/5 (6072 reviews) 2. [HubSpot CRM](https://www.capterra.com.br/software/152373/hubspot-crm) — 4.5/5 (4468 reviews) 3. [ECP](https://www.capterra.com.br/software/90493/ecp) — 4.6/5 (172 reviews) 4. [LeadSquared](https://www.capterra.com.br/software/130199/leadsquared) — 4.3/5 (167 reviews) 5. [EngageBay CRM](https://www.capterra.com.br/software/178819/engagebay-marketing) — 4.7/5 (908 reviews) ## Avaliações ### "Great System Flow -- Improved Sales" — 5.0/5 > **Avaliador Verificado** | *12 de março de 2019* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 9.0/10 > > **Vantagens**: "Forces" you to schedule follow up and keeps the sales process moving. Was easy to learn and easy to use. Web based so you can work from anywhere. > > **Desvantagens**: There are many standard reports, but running custom reports is a bit cumbersome. > > My marketing team grumbled at learning something new ... but learned it quickly. It is easy to use to it has increased their compliance with entering activity. It has helped us "revive" some older leads by continually scheduling follow up. Overall, very pleased. ----- ### "New Reporting Features are Appreciated/Needed" — 5.0/5 > **Paula** | *29 de julho de 2024* | Hospitais e Saúde | Taxa de recomendação: 10.0/10 > > **Vantagens**: I truly appreciate the added reports that Aline has brought to us from the merge with Enquire. The ease of use on the reporting. I am able to get a quick snapshot of traffic, follow up activity, lead to speed, tour to occupancy. All important to our Team. I do a weekly management level report and share the stats from the reports weekly. > > **Desvantagens**: Occasionally, response time for an issue a community is having is lengthy. > > Since the merge it has been very good. I appreciate the new features, training that is offered to our new staff, plus my continued training. I value the ability to gather information very quickly to share with our management team. ----- ### "Enquire" — 3.0/5 > **Lindsy** | *23 de novembro de 2023* | Hospitais e Saúde | Taxa de recomendação: 7.0/10 > > **Vantagens**: It is vital to track activities, schedule upcoming tasks, and keep track of the correspondence that occurs with a prospect. > > **Desvantagens**: Some of the navigation is difficult, I feel like things are clunky and it be more streamlined. ----- ### "Inquire CRM: A powerful tool to effectively manage your customer relationship" — 5.0/5 > **Sidiki** | *20 de março de 2023* | Serviços de informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: Inquire CRM is an extremely powerful customer relationship management tool that offers a wide range of features to improve business productivity. Here are some of the key benefits I have identified when using this software:Centralized customer relationship management: Inquire CRM allows all customer information to be stored and managed in one place, allowing you to better understand each customer's needs and personalize interactions with them.Automation of tasks: Inquire CRM offers automation of tasks, such as managing emails, scheduling appointments and creating reports, which saves time and focuses on higher value tasks .Sales Tracking: Inquire CRM tracks the entire sales cycle, from lead generation to closing the sale, helping to better understand the sales process and optimize results.Personalization: Inquire CRM offers advanced personalization features that allow businesses to personalize interactions with each customer based on their specific needs.Reporting and Analytics: Inquire CRM offers advanced reporting capabilities, allowing businesses to measure and analyze their performance and optimize their sales strategy.Overall, Inquire CRM is an excellent CRM tool that offers a wide range of features to improve business productivity and results. I highly recommend it to all companies looking to improve their customer relationship. > > **Desvantagens**: Although the Inquire CRM software has many useful features for customer relationship management, I have also identified a few drawbacks that can hinder its use. Here are some of the negative points that I noticed during my use of the software:High cost: The cost of Inquire CRM is quite high, which can be a barrier for small businesses looking to reduce their expenses.Steep learning curve: Learning how to use Inquire CRM can take some time due to its steep learning curve and the complexity of some features.Limited customization: Although Inquire CRM offers advanced customization features, it can be difficult to fully customize the user interface to meet the specific needs of each business.Limited Customer Support: Customer support can be limited and difficult to obtain, which can be problematic if you have a problem or need technical assistance.Limited integration with other tools: Inquire CRM's integration with other tools may be limited, which can be a drawback for companies that already use third-party tools for their CRM.Overall, Inquire CRM can be a useful tool for CRM, but there are also downsides to consider before deciding to use it. Businesses should carefully consider their needs and budget before deciding to invest in this software. > > Inquire CRM is a very complete and powerful customer relationship management tool, which offers a wide variety of features to help companies manage their interactions with customers effectively. The software helps store and manage all customer information in one place, automate tasks, track the full sales cycle, personalize interactions with each customer, and generate detailed reports and analytics.Although the cost of Inquire CRM may be a barrier for some businesses, its wide range of features makes it a powerful and effective customer relationship management tool. The ability to customize the user interface to meet the specific needs of each business is a major advantage, as is the ease with which the software can be integrated with other tools.Although the learning curve for Inquire CRM can be steep for some users, its use can be quickly mastered with the proper training. Customer support, though limited, may be sufficient for most businesses, and the availability of online documentation can also help users troubleshoot issues.Overall, Inquire CRM is a great customer relationship management tool for businesses of all sizes and in all industries. The software's advanced features, coupled with its ease of use, make it a solid choice for companies looking to improve their customer relationship management and increase their productivity. ----- ### "Easy Peasy" — 5.0/5 > **John** | *26 de julho de 2024* | Hospitais e Saúde | Taxa de recomendação: 10.0/10 > > **Vantagens**: I love how user friendly Aline is and that their support staff are great. > > **Desvantagens**: I really can't think of anything that i would consider a Con in using Aline. > > I have been very pleased and always learning something new. ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/174910/Aline?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/174910/Aline) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados