--- description: Tudo sobre 360dialog: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 360dialog - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Marketing Conversacional](/directory/31562/conversational-marketing-platform/software) > [360dialog](/software/174965/360dialog) # 360dialog Canonical: https://www.capterra.com.br/software/174965/360dialog Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/174965/360dialog?page=2) > cO 360dialog é um provedor oficial de Meta Business (BSP) para a API do WhatsApp Business, oferecendo a API do WhatsApp mais leve. > > Conclusão: 13 usuários atribuíram a nota **3.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o 360dialog? Para equipes de desenvolvimento e empresas de todos os portes que desejam automatizar sua comunicação com os clientes e entendem que o WhatsApp é um canal importante para seus negócios. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **3.5/5** | 13 Avaliações | | Praticidade | 3.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 3.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.8/5 | Com base em avaliações gerais | | Recursos | 3.8/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: 360dialog - **Localização**: Berlin, Alemanha ## Contexto comercial - **Preço inicial**: € 49,00 - **Público-alvo**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local) - **Idiomas**: alemão, espanhol, inglês, português, russo, turco, árabe - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin, Bermudas e mais 185 ## Recursos - API - Qualificação de leads - Segmentação por público ## Integrações (7 no total) - HubSpot CRM - HubSpot Service Hub - Jira - Marketo Engage - Shopify Plus - WooCommerce - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Marketing Conversacional](https://www.capterra.com.br/directory/31562/conversational-marketing-platform/software) ## Categorias relacionadas - [Software de Marketing Conversacional](https://www.capterra.com.br/directory/31562/conversational-marketing-platform/software) - [Software iPaaS (Plataforma de Integração Como Serviço)](https://www.capterra.com.br/directory/32296/ipaas/software) ## Alternativas 1. [JIRA Service Management](https://www.capterra.com.br/software/138769/jira-service-management) — 4.5/5 (770 reviews) 2. [monday.com](https://www.capterra.com.br/software/147657/monday-com) — 4.6/5 (6035 reviews) 3. [Brevo](https://www.capterra.com.br/software/132996/brevo) — 4.6/5 (3445 reviews) 4. [Constant Contact](https://www.capterra.com.br/software/31898/constant-contact) — 4.3/5 (2923 reviews) 5. [EngageBay CRM](https://www.capterra.com.br/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Avaliações ### "Reliable, economical and flexible" — 4.0/5 > **Luciano** | *2 de junho de 2022* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10 > > **Vantagens**: The aspect that I liked most about 360dialog is the simplicity with which it is possible to integrate into the ecosystem of your ChatBot marketing systems, including Facebook Business Manager. > > **Desvantagens**: Sometimes the response times from the assistance are not quick, so in case you have problems or needs you have to resign yourself and have a little patience > > The general experience is positive: configuration of the number, included in the Facebook Business Manager, creation of templates ... these are all easily manageable aspects through this very intuitive too. A little patience is needed in the case of customer assistance, which does not always intervene with the desired timeliness. ----- ### "Great customer support and a master class for customer ease of use" — 5.0/5 > **Jasser** | *7 de julho de 2023* | Hotelaria | Taxa de recomendação: 9.0/10 > > **Vantagens**: The dashbaord get a 10 out of 10 for easy of useDocumentation is clearl and concise > > **Desvantagens**: Nothing yet that I can think of to provide a negative comment > > Satsified partner ----- ### "Horrible" — 1.0/5 > **Cédric** | *16 de fevereiro de 2023* | Software | Taxa de recomendação: 0.0/10 > > **Vantagens**: Only makes actually setting up a phone number for whatsapp easier than it is in meta's interface it self. > > **Desvantagens**: A lot of downtime.There horrible customer support and horrible automatically adding of funds > > Our experience with 360dialog was a complete disaster. They automatically deducted funds from our CC without permission, and then kept charging us for months even though we hadn't used anywhere close to the supposed "free" limit of 1000 conversations a month.When we asked for our money back, they refused to give it to us unless we closed all our phone numbers registered with them. We complied with their demand and closed all our phone numbers, but still never received a refund. It's a total ripoff. They essentially stole hundreds of dollars from us and left us with no recourse.We strongly recommend that you stay far away from these scammers. If you are looking for messaging solutions, we suggest considering just directly using meta, as its a lot cheaper (no 50eu month fee per numbder) and you wont run the risk of getting scammed. ----- ### "Great Automation Solution for Digital Businesses" — 5.0/5 > **Elisha Gindae** | *22 de fevereiro de 2023* | Bancos | Taxa de recomendação: 10.0/10 > > **Vantagens**: The messenger solution utilizes a smart Use Cases \& Technology. The WhatsApp Messaging API feature has been one that has been a great solution for us as a business and for our customers. > > **Desvantagens**: Payments for services are current on as is, instead of at the end of the month. This would be better for reconciling accounts rather than having charges come in daily. > > We are serving a digital age of customers in our industry that has proven likable for our customer base in terms of accessibility and convince at your fingertips from anywhere in the world. ----- ### "Powerful tool that gives control over WhatsApp" — 5.0/5 > **Abhinav** | *18 de junho de 2022* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: 360dialog has amazing whatsapp apis. I used it for my client Business to go live over whatsapp. Best part of it is you can have WhatsApp to and fro communication and control that with a bot. It's a amazing way to connect with your customers. > > **Desvantagens**: 360dialog has direct whatsapp api but currently WhatsApp has started it's competition cloud api by WhatsApp which is a cheaper substitute with sams number of functionalities. > > it's a feature loaded tool to get to and fro communication from WhatsApp via APIs and power of bots. ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/174965/360dialog?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/174965/360dialog) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | pt | | | pt-PT | | ----- ## Dados estruturados