---
description: Tudo sobre Okendo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Okendo - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Reviews e Avaliações Online](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo)

# Okendo

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> Permite que os varejistas capturem e mostrem classificações, avaliações, perfis, fotos, vídeos, perguntas, respostas e comentários dos clientes.
> 
> Conclusão: 233 usuários atribuíram a nota **4.9/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Okendo?

Varejistas do Shopify com alto crescimento.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.9/5** | 233 Avaliações |
| Praticidade | 4.8/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Okendo
- **Fundada**: 2016

## Contexto comercial

- **Preço inicial**: US$ 19,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop)
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Austrália, Canadá, Dinamarca, Espanha, Estados Unidos, Finlândia, França, Irlanda, Nova Zelândia, Reino Unido, Suécia

## Recursos

- Análise de sentimentos
- Compartilhamento social
- Gerenciamento de comentários negativos
- Gestão de campanhas
- Gestão de recompensas
- Gestão de respostas
- Indicadores de desempenho
- Marketing de multicanal
- Monitoramento de revisões
- Notificação de avaliações
- Painel
- Programa de fidelidade
- Relatórios e estatística
- Solicitação de avaliação
- Third-Party Integrations

## Integrações (39 no total)

- AfterShip
- Afterpay
- Alloy
- Athos Commerce
- Bazaarvoice
- CartHook
- EcoCart
- Friendbuy
- Google Ads
- Google Analytics 360
- Gorgias
- Justuno
- Klaviyo
- Linnworks
- LoyaltyLion

... e mais 24 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.com.br/directory/31024/review-management/software)

## Categorias relacionadas

- [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.com.br/directory/31024/review-management/software)
- [Sistemas de Fidelização de Clientes](https://www.capterra.com.br/directory/10031/customer-loyalty/software)
- [Software de Indicação](https://www.capterra.com.br/directory/30681/referral/software)

## Alternativas

1. [Trustpilot](https://www.capterra.com.br/software/169618/trustpilot) — 4.5/5 (1205 reviews)
2. [Birdeye](https://www.capterra.com.br/software/152997/birdeye) — 4.7/5 (705 reviews)
3. [ReputationStacker](https://www.capterra.com.br/software/160682/reputationstacker) — 4.9/5 (57 reviews)
4. [Yotpo](https://www.capterra.com.br/software/144389/yotpo) — 4.5/5 (377 reviews)
5. [NiceJob](https://www.capterra.com.br/software/142037/nicejob) — 4.9/5 (203 reviews)

## Avaliações

### "Our Okendo experience" — 5.0/5

> **mikhail van spencer** | *31 de julho de 2026* | Alimentação e bebidas | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: overall platform and ease of integration to our tech stack with shopify and other external review partners for retailers like bazaarvoice is streamlined. The up to date technologies and evolution of platform is top notch and helpful to gain more trust on your brand and products.
> 
> **Desvantagens**: I dont see any of it yet, we are happy at what we have and paid for. Hopefully there is other integration that would be involved in future with other big providers like skio or other.
> 
> Very good. Superb. Our merchant account manager \[sensitive content hidden\]
 is on top of things and proactive in making sure that we have best in class experience and utilizing knowledge

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### "Reliable reviews platform for DTC Shopify brands" — 5.0/5

> **Avaliador Verificado** | *30 de março de 2026* | Roupa e moda | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Okendo integrates cleanly with Shopify and makes it easy to collect and display UGC at scale. The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback. Solid value relative to other review platforms we evaluated.
> 
> **Desvantagens**: The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics.
> 
> Okendo does what it promises. It drives review volume and surfaces social proof in the right places on-site. For a DTC brand on Shopify, it's one of the cleaner solutions in the space. The support team and account management are genuinely top tier, responsive, proactive, and easy to work with. Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it.

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### "Insightful, customizable, and backed by a great team." — 5.0/5

> **Cami** | *30 de junho de 2026* | Roupa e moda | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: Beyond the product itself, \[sensitive content hidden\]
 and his team have been receptive to our customization requests and worked with us to tailor the experience to fit our brand and our users' needs.
> 
> **Desvantagens**: I would like to have been able to customize alignment \& spacing out of the box. As well as button placements and minor UI things.
> 
> Okendo has been a good for our team, with powerful review and insights features paired with a genuinely collaborative, responsive support team.

-----

### "Feedback" — 3.0/5

> **Asha** | *29 de dezembro de 2022* | Varejistas | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: Ease of use - simple to navigate and integrates with other systems well
> 
> **Desvantagens**: price increase for what we actually use it for.

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### "OKENDO IS THE BEST" — 5.0/5

> **Melanie** | *4 de junho de 2026* | Roupa e moda | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: How easy it is to set up with the help of the team and to see incredible results and engagement from customers right away from all products within the platform.
> 
> **Desvantagens**: There are not really any cons - it can be pricey depending on what size business you are but I got onboarded with a great price for all products once I spoke to the onboarding team about my specific goals and needs.
> 
> It's been very positive\! The best way to go is to onboard across all products they offer because they are all related and can help each other out. All the data that has come from using this platform has been game-changing for my business.

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## Links

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