Checkr

Easiest background checker around!!

Comentários: Checkr gives me the chance to look at the whole picture of someone I’m hiring giving me the chance to make a sound and safe hiring decision for the company.

Vantagens:

How easy it was to navigate around the site it wasn’t a long drawn out process like other sites!

Desvantagens:

The lay out could have been better. Things placed in different areas than they were.

Meets Expectations

Comentários: Overall it's a good prodcut that meets my expectations. I get the results I need in the time frame that I need them, and that's good enough for me right now.

Vantagens:

I am able to integrate Checkr with our current HRIS and start the process right from an applicants profile. I usually have a quick turnaround and easy to read reports.

Desvantagens:

There are so many different packages to choose from, sometimes it's complicated to know exactly what I'm ordering unless I log in directly to Checkr and then sort through the different packages.

High reviews from companies, awful reviews from candidates

Comentários: I've never had such a terrible onboarding experience before for a background check. I've done background checks and developed vetting before but this company has the worst experience as a candidate. They frequently pause the check to "request information" but the portal does not have a clear explanation of what they need. Questions are responded to with autoreplies, or responses that ignore the question entirely. Example: I emailed them to ask why my employment references were not complete (they had been completed last week). They ignored the question and told me they needed to verify a totally different thing and had been waiting for me to take action. There was no indicator in the portal or anywhere else that they expected action to be taken, so if I hadn't contacted them I would have presumably missed my start date with my company. The ramifications both for my new employer's business and my own ability to make rent would have been huge, and it was barely averted. Employers: look elsewhere, check the reviews on TP or other sites where you'll see candidates regularly mentioning horror stories with this site. I'm shocked they're still in business

Vantagens:

Checkr is meant to automate the process of background checks by having a useful and easy-to-access portal for users to upload their documents and check the progress of their background check.

Desvantagens:

Despite the portal looking great, the major flaw with this company is their lack of communication, terrible customer service and reliance on auto-replies which suggests a company that doesn't care about candidates.

Package review

Comentários: Love it.

Vantagens:

The synchronization with Procare Online.

Desvantagens:

When we create a profile from Procare online and select a package, that package is not reported in the Checkr website. I have to select the package again when sending the invitation to the candidates.Also. When an invitation link has expired and a new new invitation link is sent to the candidate from Checkr website, that new link and its report results is not updated on Procare online. Procare still keeps the old expired link where as the candidate has been cleared but we can't see it on procare.

Checkr has been a great asset to our ministry

Vantagens:

Integration with Planning Center, ease of use, ability to track the status of background process or if one is expired.

Desvantagens:

I wish we could add context to the initial email so that our volunteers know that it is coming from our organization and to be clear on what information we check and that we are using Checkr for our volunteers not for a job application. This has caused some confusion lately.