15 anos ajudando empresas brasileiras
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Conheça Dentrix Ascend

O Dentrix Ascend oferece uma interface inteligente e natural, fácil de aprender e dominar. Com acesso em um clique a informações do paciente e fluxos de trabalho personalizados, o usuário realiza mais em menos tempo.

Quem usa Dentrix Ascend?

Clínicas individuais, clínicas de grupos, dentistas empresariais, organizações de serviços dentais.

Dentrix Ascend Software - 1
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Dentrix Ascend Software - 5

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Avaliações do Dentrix Ascend

Pontuação média

Geral
4,1
Praticidade
4,2
Atendimento ao cliente
4,3
Recursos
3,9
Relação qualidade/preço
4,0

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
45%
4
37%
3
11%
2
3%
1
4%
Mike
Mike
Dentist/Owner, EUA
Usuário do LinkedIn Verificado
Consultório médico, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Dentrix Ascend is a must buy!

5,0 há 3 anos

Comentários: Our overall experience has been extremely positive.

Vantagens:

The charting and insurance benefits are the best. It is so user friendly compared to other software we have used.

Desvantagens:

Everything that I felt was missing has been added in the last year. I do think that there could be some improvements in the treatment planner.

Bevin
Owner/pediatric dentist, EUA
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Dentrix Ascend review

4,0 há 5 anos

Comentários: overall i like the product but correcting the accounting issues is something that is very frustrating and would possibly cause our practice to return to Dentrix

Vantagens:

like that its cloud based and always evolving with updates as users make recommendations to improve. I like that I can access it anywhere.

Desvantagens:

I do not like the line item accounting and that credits can not be left on the ledger without affecting provider totals. A/R from previous months changes based on patient over-payments. We have all our fee schedules in and we do write offs at time of service /claim generation but there are still instances where we have over-collected and the only way to have the adjustment for the patient over-payment is to put the EOB in as insurance over-payment which is not accurate or refund the patient directly when the EOB is received, which is not practical

Roxanne
Financial and Scheduling Coordinator, EUA
Hospitais e Saúde, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Dentrix Ascend Brought our office low

3,0 há 2 semanas Novo

Comentários: We have 2 offices that switched from Dentrix to Dentrix Ascend in December. We all hate it. We are moving to another program in a few weeks.

Vantagens:

Looks clean. User function is not great.

Desvantagens:

So much clicking to get where you want to go. Laborious. No pretreatment estimate tracking. You can put in treatment, and send a preauthorization, but when it comes back, there's no way to communicate what the preestimate states except going to hunt for it and looking at a little note you put in yourself. Also, the power reporting is a NIGHTMARE. Overly complicated. You can't print a report. We have needed support several times and while the people I've actually gotten a hold of have been wonderful, I've waited on the phone for over 45 minutes twice before I was able to reach someone to help me. If you email them, they create a ticket. They don't tell you what to do with the ticket, but you have one. Enjoy. We went over a month until we were able to fix a problem with insurance coverage dates overlapping. We were completely locked out until I had someone remote in to my laptop at home and fix it. She did a great job, but the time it took to get the problem resolved was ridiculous.

Susan
Director of Business Administration, EUA
Hospitais e Saúde, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Five Stars for Ascend!

5,0 há 3 anos

Comentários: Better communication among staff and between the office and patients over all our office has become much more efficient!

Vantagens:

How easy the software is to learn and use. Our staff was very concerned about the transition because we had been using the other software for years and they still had so many problems using it. Ascend is user friendly it’s as easy to use as an app on your phone. I asked the team what they like most and these where their answers: 2 way texting, electronic sending for insurance, reliability, ability to access anywhere, time clock (new), how fast it runs compared to our old system and the amazing reports you can run (daily huddle)

Desvantagens:

In the perio charting it would be awesome if there was a way that implants are marked so both charts don't have to be open at the same time.

James
Practice Owning Dentist, EUA
Hospitais e Saúde, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Satisfied from the start

5,0 há 5 anos

Comentários: We have always been happy with Dentrix Ascend. Our IT needs and budget are a fraction of what they otherwise would be. We can always access and stay up to date with no additional cost or waste of time. Ascend continues to get better and better.

Vantagens:

Intuitive. It has eliminated wasted time and money on training.

Desvantagens:

While being next generation technology and cloud based it has been very slow to publish APIs and become operable with so many other businesses that can enhance dental practice management.