---
description: Tudo sobre Voiptime Cloud: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Voiptime Cloud - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Discagem Preditiva](/directory/30597/predictive-dialer/software) > [Voiptime Cloud](/software/178440/voiptime-outbound-call-center)

# Voiptime Cloud

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> Aumente o tempo de conversação em até 300% com uma solução de Call center baseada em nuvem versátil, confiável por mais de 1.000 usuários\!
> 
> Conclusão: 80 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Voiptime Cloud?

Departamentos de vendas e centrais de atendimento que procuram a solução profissional de vendas (CRM, gestão de campanhas, geração de relatórios e muito mais).

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.8/5** | 80 Avaliações |
| Praticidade | 4.8/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.8/5 | Com base em avaliações gerais |
| Recursos | 4.5/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Voiptime Cloud
- **Localização**: Lviv, EUA
- **Fundada**: 2010

## Contexto comercial

- **Preço inicial**: US$ 70,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês, polonês, russo, tailandês, ucraniano
- **Países disponíveis**: Alemanha, Argentina, Austrália, Brasil, Bulgária, Bélgica, Canadá, Cazaquistão, Chipre, Croácia, Eslováquia, Eslovênia, Espanha, Estados Unidos, Estônia, Filipinas, França, Geórgia, Grécia, Hong Kong, RAE da China e mais 29

## Recursos

- Agendamento de compromissos
- Alertas/notificações
- CRM
- Call center de ligações de entrada
- Call center de ligações saída
- Captura de leads
- Discador automático
- Discador automático
- Discador preditivo
- Distribuição automática de chamadas
- Gerenciamento de contatos
- Gerenciamento de listas
- Gestão de call centers
- Gestão de campanhas
- Gestão de filas
- Gestão de leads
- Gestão de pessoal
- Gestão de tarefas
- Gestão do pipeline de vendas
- Gravação de chamadas
- IVR
- Identificador de chamadas
- Integração de telefonia por computador
- Monitoração de chamadas
- Painel
- Painel de atividades
- Para o setor de seguro
- Rastreamento de interações
- Registro de chamadas
- Relatório de chamadas
- Relatórios e análise de dados
- Roteamento de chamadas
- Roteirização de chamadas
- Third-Party Integrations
- Transferência de chamadas

## Integrações (3 no total)

- Gmail
- Twilio
- Zapier

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Discagem Preditiva](https://www.capterra.com.br/directory/30597/predictive-dialer/software)

## Categorias relacionadas

- [Software de Discagem Preditiva](https://www.capterra.com.br/directory/30597/predictive-dialer/software)
- [Software de Chamadas Automáticas](https://www.capterra.com.br/directory/30999/auto-dialer/software)
- [Sistemas de Telemarketing](https://www.capterra.com.br/directory/31034/telemarketing/software)
- [Sistemas de Call Center](https://www.capterra.com.br/directory/30007/call-center/software)
- [Software para Central de Atendimentos](https://www.capterra.com.br/directory/32035/contact-center/software)

## Alternativas

1. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (986 reviews)
2. [Five9](https://www.capterra.com.br/software/132405/five9) — 4.2/5 (481 reviews)
3. [Ricochet360](https://www.capterra.com.br/software/141932/ricochet) — 4.8/5 (82 reviews)
4. [PhoneBurner](https://www.capterra.com.br/software/134672/phoneburner) — 4.8/5 (176 reviews)
5. [Agile CRM](https://www.capterra.com.br/software/135148/agile-crm) — 4.1/5 (524 reviews)

## Avaliações

### "Extremely simple and reliable software for sales" — 5.0/5

> **Vladimir** | *14 de novembro de 2017* | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: It's really great software that helps to lead and manage our customers. It helps to organize our sales in a more productive way so that we don't miss any opportunity. Thanks to the real-time dashboard, I can now analyze and control data and monitor my team's work. In addition, while working with a big amount of customers, I can customize fields for client's card and import data easily. And one more thing, now we don't worry about forgetting our planned events and meetings as with this cool system we receive reminders not only in software but also to our email address.

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### "Online dialer, recording, lead management and scheduling" — 5.0/5

> **Martin** | *8 de junho de 2017* | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and to make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download them and to send to our clients who can proceed with leads.
Lead and call statuses, callback, notes, lead source features help to work with leads more effectively.
We definitely recommend this to business looking for a system to manage leads and to make online calls.
> 
> **Desvantagens**: Only desktop version, no mobile application. Only outbound calls. When we export the database from the system into .exl file, we are able to export only lead contact information, no notes.

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### "great software" — 4.0/5

> **Nadiia** | *15 de dezembro de 2017* | Software | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: this software is easy to use and install. As it is cloud-based we don't need to disturb our IT department. Our sales team is completely loving it. The support team is really helpful.
> 
> **Desvantagens**: one except the limitation of integration with other programs (Office 365 suite). Hope that soon they will do it. Really waiting.

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### "Makes sales more effective" — 5.0/5

> **Nazar** | *19 de janeiro de 2018* | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: This software is a lifesaver to my day-to-day sales functions. It helps me to organize my performance and to be super productive. Now I can easily track lead's status, see all client's communication and listen to my previous calls.  With the help of click-to-call functionality, I can reach to my clients just with one click.
Cons: I don't have now some urgent minuses. Completely satisfied with it. In future, it will be great to be able to create email templates

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### "The best solution for SMBs" — 5.0/5

> **Dmitry** | *13 de março de 2018* | Jogos de computador | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: VoiptimeCloud has helped us to become better organized and procedural about our business development and sales. It automates the work of our sales reps and they now can focus on working with leads and developing opportunities, not on data entry. 
The speed and flexibility of the tool are impressive - finding contacts, creating views, calling directly from client's card, and updating information has become much faster and effective.
The user interface is well designed and friendly.
> 
> **Desvantagens**: I dislike nothing. However, it would be good to be able to make internal calls between managers for solving some urgent issues.

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## Links

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