--- description: Tudo sobre Bókun: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bókun - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software para Operadores Turísticos](/directory/20033/tour-operator/software) > [Bókun](/software/178518/bokun) # Bókun Canonical: https://www.capterra.com.br/software/178518/bokun Página: 1 / 20\ Próximo: [Próxima página](https://www.capterra.com.br/software/178518/bokun?page=2) > O Bókun é único software de reserva online que você precisa para gerenciar passeios e atividades. > > Conclusão: 463 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Bókun? Fornecimento de software de todos os tipos de empresas no setor de experiência, de pequenos fornecedores individuais a grandes OTAs e revendedores internacionais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 463 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Bókun, A TripAdvisor Company - **Localização**: Boston, EUA - **Fundada**: 2012 ## Contexto comercial - **Preço inicial**: US$ 49,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, espanhol, francês, inglês, italiano, japonês, norueguês, português - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Argentina, Argélia, Armênia, Arábia Saudita, Austrália, Azerbaijão, Bangladesh, Barein, Benin, Bolívia, Botsuana, Brasil, Brunei, Bulgária, Burquina Faso e mais 175 ## Recursos - CRM - Criação de itinerários - Criação de pacotes - Gerenciamento de fornecedores - Gestão de calendários - Gestão de preços - Gestão de recursos - Gestão de reservas - Integração de GDS/OTA - Processamento de pagamentos - Relatórios e estatística - Reservas online ## Integrações (1 no total) - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software para Operadores Turísticos](https://www.capterra.com.br/directory/20033/tour-operator/software) ## Categorias relacionadas - [Software para Operadores Turísticos](https://www.capterra.com.br/directory/20033/tour-operator/software) - [Sistemas de Reservas](https://www.capterra.com.br/directory/20032/reservations/software) ## Alternativas 1. [WeTravel](https://www.capterra.com.br/software/163474/wetravel) — 4.8/5 (525 reviews) 2. [Rezdy](https://www.capterra.com.br/software/122690/rezdy) — 4.5/5 (237 reviews) 3. [Peek Pro](https://www.capterra.com.br/software/142459/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 4. [FareHarbor](https://www.capterra.com.br/software/135106/fareharbor) — 4.7/5 (1129 reviews) 5. [TrekkSoft](https://www.capterra.com.br/software/126665/tour-activity-booking-system) — 4.5/5 (230 reviews) ## Avaliações ### "With the expectation of optimizing time in product promotion." — 4.0/5 > **Marcelo** | *27 de fevereiro de 2025* | Ócio, viagens e turismo | Taxa de recomendação: 8.0/10 > > **Vantagens**: Easy integration, covers most tourism categories and meets our demand. > > **Desvantagens**: The fact that you cannot create a product in Bokun and export it to other OTAs. > > So far, a little over a week of contact, it has been a good adaptation with solutions within reach. ----- ### "Looks like a good tool, but its hard to learn how to use it and not intuitive." — 3.0/5 > **Vitor** | *12 de outubro de 2024* | Ócio, viagens e turismo | Taxa de recomendação: 4.0/10 > > **Vantagens**: The possibility to connect with my own website. > > **Desvantagens**: Its not intuitive. It's very hard to fine-tune your products in there and its very hard to find the information needed to set up the products running. > > Frustrating. FAQ is not helpful and its hard to find the chat or reach for help inside Bokun. ----- ### "Powerful Tour Management Platform Backed by Excellent Support" — 5.0/5 > **Giorgos** | *24 de maio de 2026* | Instalações e serviços de lazer | Taxa de recomendação: 10.0/10 > > **Vantagens**: The strongest part of Bókun is the combination of powerful functionality and excellent support. The platform centralizes bookings, availability, channel management, payments, and product management in one place, which saves a lot of operational time. I also appreciated the flexibility of the API and integrations, as well as how responsive and solution-oriented the support team was whenever we needed assistance. Their willingness to help with technical and operational questions created a very positive experience. > > **Desvantagens**: Some parts of the interface can feel complex or unintuitive at first, especially for new users. Advanced configurations sometimes require trial and error to fully understand. There are also occasional bugs or small UX inconsistencies that could be improved. More modern UI/UX refinements and clearer onboarding documentation would make the platform easier to adopt for smaller teams. > > Overall, my experience with Bókun has been very positive. It helped streamline operations and manage bookings across multiple channels efficiently. The platform is powerful, scalable, and suitable for growing tour businesses. What really improved the experience for me was the quality of customer support. The team was responsive, professional, and genuinely invested in helping resolve issues quickly. That level of support builds trust and makes the platform much easier to work with long term. ----- ### "The best time to switch to Bokun is yesterday\! Don't worry the CS team is there to help you transition\!" — 5.0/5 > **Alex** | *1 de junho de 2026* | Gestão da educação | Taxa de recomendação: 10.0/10 > > **Vantagens**: The support from the customer service team. Simplicity in the calendar visibility. Opening and closing classes have never been easier, and the operational reporting is fantastic. We use it daily to make decisions. > > **Desvantagens**: Every OTA has a different format and different data that you can download regarding your bookings. It would have been great for me as a client to download the booking details from each OTA and send them to Bokun to format as they needed. > > I joined a new company, and bookings were all over the place. Some were managed in a reservation system and some on an Excel sheet. It was taking hours to ensure we had the day planned, not the week, the day. After 2 weeks, I knew something had to change. I have never done a migration like this before, and it was quite daunting. I had used Bokun previously, but never managed a migration. I took the plunge headfirst. Viator connected instantly and synced all bookings, but then... what about the rest: Airbnb, GYG, Website bookings? After a slight panic, I decided to contact Bokun support by chat. This was the shocking part... I connected directly to a human, and before I could even finish typing my question, " \[sensitive content hidden\]" (Bokun customer support) mentioned, "I see you are a new user, would you like me to give you a call and assist with the migration?" The relief of knowing that someone was there to genuinely help was amazing. I was expecting a bot, or for someone to send me a 300-page guideline book, but no, they called me instantly, and the rest is history. Migrated over 1000 clients across 4 channels, and it was seamless. \[sensitive content hidden\] was spectacular and determined to get things done asap. He just understood the urgency of doing this. We have saved hours in operational headaches, double-checking classes, and stress. ----- ### "Awful company all around" — 1.0/5 > **Tommy** | *11 de abril de 2026* | Ócio, viagens e turismo | Taxa de recomendação: 0.0/10 > > **Vantagens**: nothing - There's one good guy named \[sensitive content hidden\], who's literally, in his own words, the only support rep in the entire US. Everybody else is overseas, and everything about this company, Xperience Software, is horrible. > > **Desvantagens**: Everything is terrible. Cost is way too high. They're actually stealing data. Integrations break all the time. Bookings have dropped since we started using them because Viator is stealing the data, which is their parent company, so they can get people booked there and then hit you with fees. Overall, awful company, awful experience, awful team. Old school legacy software. > > Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they would blame you. They made every small thing that should be easy difficult for no reason and randomly locked you out of your account for no reason. We lost so much time, money, and effort that it ended up being better to literally build our own reservation system. ----- Página: 1 / 20\ Próximo: [Próxima página](https://www.capterra.com.br/software/178518/bokun?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/178518/bokun) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados