18 anos ajudando empresas
a escolher o melhor software

Conheça Bettermode

O Tribe é uma plataforma de comunidade moderna e baseada na nuvem, desenvolvida para impulsionar a retenção e o sucesso do cliente. Permita que seus clientes compartilhem comentários, participem da criação de ideias, acessem recursos importantes, ajudem colegas e encontrem soluções da base de conhecimento com funcionalidade pronta para uso. As principais empresas do mundo usam o mecanismo de comunidade altamente modular, a integração direta de terceiros, os widgets e a API do Tribe para criar comunidades prósperas de clientes.

Quem usa Bettermode?

Perfeito para startups, provedores de serviços online, comércio eletrônico e varejo online, mídia online, influenciadores, associações, incubadoras e aceleradoras, grupos de ex-alunos, fóruns existentes

Onde o Bettermode pode ser implantado?

Baseado na nuvem
Instalação local

Sobre o fornecedor

  • Bettermode
  • Localizado em Toronto, Canadá
  • Fundado em 2018

Suporte do Bettermode

  • Suporte por telefone
  • Bate-papo

Países disponíveis

Afeganistão, Albânia, Alemanha, Andorra, Angola e outros 225

Idiomas

alemão, chinês, chinês tradicional, dinamarquês, espanhol e outros 14

Preço do Bettermode

Preço inicial:

US$ 59,00/mês
  • Sim, oferece teste gratuito
  • Sim, oferece versão grátis

O Bettermode possui uma versão gratuita e oferece versão de teste grátis. Versão paga do Bettermode a partir de US$ 59,00/mês.

Planos de preços consiga uma avaliação gratuita

Sobre o fornecedor

  • Bettermode
  • Localizado em Toronto, Canadá
  • Fundado em 2018

Suporte do Bettermode

  • Suporte por telefone
  • Bate-papo

Países disponíveis

Afeganistão, Albânia, Alemanha, Andorra, Angola e outros 225

Idiomas

alemão, chinês, chinês tradicional, dinamarquês, espanhol e outros 14

Vídeos e imagens do Bettermode

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Recursos do Bettermode

  • Acompanhamento de atividades
  • Alertas/notificações
  • Alerts/Escalation
  • Análise de dados visual
  • Arrastar e soltar
  • Bate-papo ao vivo
  • Bate-papo em tempo real
  • Biblioteca de mídia
  • Catalog Management
  • Comentários/notas
  • Controles/permissões de acesso
  • Diretório de associados
  • Discussions/Forums
  • Edição de texto
  • Ferramentas de colaboração
  • Gerenciamento de comentários
  • Gerenciamento de e-mails
  • Gestão da base de conhecimento
  • Gestão da comunicação
  • Gestão de conteúdo
  • Gestão de eventos
  • Gestão de experiência do cliente
  • Gestão de filas
  • Gestão do fluxo de trabalho
  • Histórico do cliente
  • Ideation
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Incorporação
  • Integração de redes sociais
  • Marcação
  • Moderação
  • Painel de atividades
  • Participação do cliente
  • Pesquisa de texto completo
  • Portal de autoatendimento
  • Promoção social
  • Questionários e feedback
  • Rastreamento de engajamento
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Seguimento/Análise de uso
  • Segurança de dados
  • Third-Party Integrations
  • Vários idiomas

Alternativas ao Bettermode

O InVision é uma plataforma de design de produto digital que auxilia as empresas com prototipagem, design de aplicativos e colaboração.
Amplie o sucesso do cliente e o suporte ao cliente de software B2B ao transformar sua área de suporte em uma experiência de autoatendimento.
Venda assinaturas, cursos on-line e downloads digitais para o seu público. Sem dores de cabeça com a técnica, migração gratuita da sua ferramenta atual.
A maneira mais fácil de criar um fórum da comunidade na nuvem. Nenhuma codificação, software ou servidores necessários. Totalmente personalizável e integrado.
O GatherContent é uma plataforma de operações de conteúdo que ajuda as equipes a produzir conteúdo em grande escala.
O Zendesk Support é um software de suporte técnico criado para melhorar o relacionamento com o cliente. Saiba mais sobre o Zendesk Suite
Plataforma comunitária que disponibiliza fóruns e comentários para qualquer site por meio de configuração automatizada.
O Vanilla Forums é uma solução avançada de comunidade online de nível empresarial que conta com a confiança das principais marcas do mundo.
O Workplace conecta todos em uma organização usando recursos familiares do Facebook, como bate-papo, chamadas de vídeo, publicações e grupos.

Avaliações do Bettermode

Pontuação média

Geral
4,7
Praticidade
4,8
Atendimento ao cliente
4,8
Recursos
4,5
Relação qualidade/preço
4,7

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
78%
4
19%
3
1%
1
1%
Shaun
Shaun
Founder, EUA
Usuário do LinkedIn Verificado
Consultoria de gestão, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Tribe makes it easy to start and grow a community for your brand

4,0 há 4 anos

Vantagens:

Tribe is the easiest, simplest way to launch a community for your brand. They have removed the technical hurdles to allow coaches, consultants, and freelancers to thoughtfully host a vibrant community of supporters, clients, and prospects.

Desvantagens:

While the software is easy to use, the tradeoff is some limitations. Customization is limited to colors and graphics.

Resposta do Bettermode

há 4 anos

Hi Shaun, Thanks for taking the time to share your feedback. Appreciate it! We see that the limitation mentioned here is around customizability (ability to only change colors and images). We'd love to expand on that and showcase some of the current capabilities. We allow clients to customize the community based on the components they want to showcase and make changes using CSS and JavaScript as well. 1. For instance, the design of this marketplace community (https://bit.ly/3kXl2NW) is completely different from banking community (https://bit.ly/3oMqUvQ) and SaaS customer community (https://bit.ly/384EXqM). 2. Another example is NEXL - here is a video (https://www.youtube.com/watch?v=5I7F1xcUj_Q) that shows how they integrated the community into the product. However, this requires a technical team for implementation. Thanks again for the review!

Balaji
Balaji
Director of Engineering, Índia
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

One app for all your community needs!

5,0 há 5 anos

Comentários: We were on the verge of finalizing another tool for our community portal. After I saw Tribe, there was no looking back. Tribe provided us with everything in-house. Implementing Single Sign-On with our product was a breeze. Everything was well documented and we had very little to do with the development efforts. The rich set of integrations provided by Tribe is something that will make this application stand out from others in the crowd. We were able to integrate Tribe with most of the third-party applications we use. In a few days, we had our sleek, responsive, modern, flexible and powerful community portal up and running.

Vantagens:

Tribe is ultra customizable. Also, it has plenty of integrations to help you enable your community with any additional needs you have. It is cost-efficient as well when compared to any other community platforms available right now. We wanted to have a community portal with solution articles support built-in. Tribe is one among the very few which had that functionality.

Desvantagens:

The default look and feel of the product can be a little bit better. But it can be completely customized and you can make it match the look and feel of your product.

Mateus
Mateus
Analyst Programmer, Indonésia
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Implement Tribe for eaglepay.io Community Engagement

5,0 há 6 anos

Comentários: I am satisfy so far. Since the development keep going for the new features.

Vantagens:

Similar to Quora but more advanced. Coin reward distribution is a plus.

Desvantagens:

The navigation will make confuse at the beginning.

Resposta do Bettermode

há 6 anos

Hi Mateus, Appreciate you for sharing your experiences. Tribe has a very strong use case for communities around blockchain projects and we do that with our virtual currency distribution system apart from loads of other features and customization capabilities. Tribe has come a long way since the time you used our free trial. It has definitely become more intuitive. Thanks again for your review; we hope to see you as our successful customer in future. Best Regards, Team Tribe

Nguyen Van
Nguyen Van
CEO, Vietnã
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

The best community platform

5,0 há 3 anos

Comentários: I am moving to the new version and they help my move very fast.
I am very satisfy and always support Tribe.

Vantagens:

Elegant appearance, many of functions, easy to manage and customize the community.

Desvantagens:

New old version 1.0 is full of function. We are going to move to version 2.0 and it is still lack of some function, especially the language that make my community is more frustrated because our community is not the native English speaker.

Ryan
Ryan
Managing Director, Reino Unido
Usuário do LinkedIn Verificado
E-Learning, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Premium Community Software

5,0 há 3 anos

Comentários: I have had a very positive experience with Tribe so far. I have been very impressed by their ethical approach to customer support and to "get things done". [SENSITIVE CONTENT]
at Tribe has really helped us a lot. Thank you.

Vantagens:

Tribe to me is the best of the best. There are many community tools, but Tribe would be considered the top tier in both functionality and price. However, it more than delivers in the quality of the product and the teams dedication to look after its users/customers.

Desvantagens:

The only thing is to have more more apps please on the v2.

Madison
Madison
Marketing Coordinator, EUA
Usuário do LinkedIn Verificado
Desenvolvimento de programas, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Online Community With High Potential

4,0 há 5 anos

Comentários: Our company has been very happy with Tribe's features and functionality. We wanted to create a community for pharmacy technicians to interact with one another under the umbrella of our certifications and brand as a whole. We looked at a few other companies but ultimately chose Tribe as they had all of the features we needed for a lower price. Although we haven't officially launched to the public yet, the site has been useful both internally and externally as we utilize both secret, private, and public groups. By offering access to an early group we have seen the site's value as individuals share personal experiences, ask questions and help one another.

Vantagens:

The ability to customize the header and URL allowed for a seamless integration, look and feel from our own website. One of our favorite features is the Reputation Score, which encourages members to actively participate in discussions to receive points.

Desvantagens:

Some features are lacking but we value Tribe's transparency in the site's continuous improvement as they outline upcoming goals on their website and are quick to share work-arounds or fixes for whatever problem you may be experiencing.

Alternativas consideradas anteriormente: Higher Logic Thrive, GatherContent e Zendesk Suite

Razões para mudar para o Bettermode: Price and features

Khothatso
Khothatso
Freelancer, África do Sul
Usuário do LinkedIn Verificado
E-Learning, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Excellent platform to use for community building

5,0 há 3 anos

Vantagens:

Tribe is an amazing platform that offers an opportunity for community building and engagement. it provides an interactive space and its easy to use. the interface offers simplicity and easier navigation with the option to customize it to suit your needs which is great. I also like that you can integrate it with your existing social media platforms makes it ten times easier to use.

Desvantagens:

In the beginning when we started using it I had integration issues but otherwise I have no complaints.

Parsa
Parsa
CEO & Founder, Irlanda
Usuário do LinkedIn Verificado
Software, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Well designed and well thought platform

4,0 há 6 anos

Comentários: Tribe comes with our highest recommendation.

Vantagens:

We have been looking for a community solution for quite some time till we discovered tribe. It is a modern platform, well designed and well thought on its integration. It has an intuitive and straight forward interface. unlike other solutions on the market tribe is not over selling over its features. tribe comes with our highest recommendation.

Desvantagens:

Anything that was a concern has been addressed very quickly by the customer success team. The only thing I would mention to help others make a right decision would be the platform itself is a tool. you need to build the community around your brand and invite your members to join your tribe.

Resposta do Bettermode

há 6 anos

Hi Parsa, Thank you for making our day, our team was super happy to read your review :) When we set out to build Tribe, our goal was and still is to to provide highly intuitive community platform. We're also highly inclined towards offering powerful customization options via integrations, widgets and API. It's an honor to have you using Tribe. Best Regards, Team Tribe

Taha
Taha
Program Manager, Producer, EUA
Usuário do LinkedIn Verificado
Jogos de computador, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great value for money!

5,0 há 6 anos

Comentários: We have tried a few different solutions in the market. When we decided to switch to Tribe, the team walked us through redefining the community objectives, make it more aligned with business and organization objectives. They also supported the whole smooth migration process. The fact that Tribe customer success team has a great business and community knowledge helped us realize great ROI. We started with their basic plan and as we saw results coming we upgraded to premium.

Vantagens:

Pricing is fair and flexible. Facebook integration was somehow magical and increased users retention. Fast and reliable customer service.

Desvantagens:

As Tribe was a new venture, we had our fears of switching to this solution. But after working with their customer success team, we had tons of confidence in them as the right partner.

Resposta do Bettermode

há 6 anos

Hi Taha! Thanks for taking the time to review Tribe. Glad to hear this was the right solution for you. We are looking forward to celebrating the growth of your community!

Miranda
Miranda
Founder, EUA
Usuário do LinkedIn Verificado
Consultoria de gestão, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

The right choice

4,0 há 4 anos

Vantagens:

Tribe has been a great platform for building our community. I chose it for its intuitive, clean interface and overall functionality. It's hard to know what the right solution is until you implement it; I'm happy to say that our experience shows that it is.

Desvantagens:

Not having an app, although it does work well on mobile devices.

Resposta do Bettermode

há 4 anos

Hi Miranda, Thanks for your feedback! Appreciate you for investing time in this review. Glad that you loved Tribe's clean interface and intuitive design. The mobile SDK will be launched in 2021 (Q2/Q3). I'll come back and update this response when we have a mobile app. Best, Team Tribe

Rachel
Director of Operations, EUA
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

AJAS Review

5,0 há 4 anos

Vantagens:

The product is very easy for both the admins and users to navigate. Users have been very engaged. We like that they can customize their notifications and how often they are received. The groups and topics are great.

Desvantagens:

We'd love to have an app that our members can access on their phone! One of the biggest issues we had when we launched our community is that the invites went to spam and there was no way to ensure that this wouldn't happen. We had to send dozens of invites multiple times because members couldn't figure out where it went or how to find it. Ensuring a way for the invites, especially if we're importing a list of hundreds of contacts, not to go to spam would be important for future clients.

Resposta do Bettermode

há 3 anos

Hi Rachel, Thanks for your kind words and candid feedback. Regarding the email - apologies for the experience you had. Tribe's customer success team recommends SendGrid integration to improve email deliverability. You will also be pleased to learn that we recently set up separate dedicated email servers for paying customers and free customers to further improve email deliverability. That said, I have conveyed the feedback to our product team as well as the customer success team. Best, Team Tribe

Samina
Product Manager, Índia
Saúde, bem-estar e condicionamento físico, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Very adaptive; user and business friendly

5,0 há 5 anos

Comentários: Ours is a health and weight loss company and one of the biggest problems our users face is - motivation. This community page aims to help them in their journey of weight loss by seeing others' stories, sharing their own, and receiving encouragement. And it is a very big credential for us, as we can portray our successes from the customer herself/ himself.

Vantagens:

There were a lot of scenarios which we needed custom for our business and which were taken care of by Tribe - for e.g. having multiple content categorization like Recipes, Exercises, etc., pinning of posts for greater coverage on feed, etc. For all users, they have an open policy to write your pain point, and based on the no of their users impacted, they take it up in their roadmap which is good end user collaboration. Many of our custom requests were taken on the roadmap and implemented. Customer support is quite responsive and tries to work with the customer to resolve issues, and does not just force pre-built features. The Tribe as a platform is quite holistic and can cover all the basic and advanced needs of a community feature.

Desvantagens:

More holistic in built analytics can be a bonus if implemented.

Resposta do Bettermode

há 5 anos

Hi Samina, Thanks for the candid feedback. We're glad that the customizability of the Tribe Platform worked for your solution. As you mentioned, the beauty of Tribe is its ability integrate into products and bring in community touchpoints. Regarding better analytics - yes, we're already working on this, so we'll keep you posted on the progress.

Rick
Host of The My Future Business Show, Austrália
Mídia digital, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Tribe Makes Community Building Easy!

5,0 há 4 anos

Comentários: I am able to stay connected with my audience, and I am in control of the overall experience.

Vantagens:

I’m so impressed with Tribe that as soon as I saw everything it could do, I set up two accounts! Tribe gives me the opportunity to stay connected with my community, and it is beyond easy to use. Having a well-designed platform like this, makes the experience positive for all users, and this includes the admin role. Importantly, I’ve not experienced any downtime issues with either of my two Tribe sites. I also looked closely at the team behind Tribe before investing, and I am impressed by their roadmap and responsiveness to my questions. I’m so happy that I have Tribe in my toolkit, and I can see good things ahead for this reliable community building platform.

Desvantagens:

I find it hard to fault, so I'm not going to add something that I least like just to fill in a box.

Resposta do Bettermode

há 4 anos

Hi Rick, Thanks for the detailed review! We look forward to serving you. Best, Team Tribe

David
CEO, EUA
Publicidade e marketing, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

This is a "no-brainer."

5,0 há 4 anos

Comentários: Tribe has been great to work with. I use their chatbot often and get responses quickly. I test and buy many software platforms and this is one that has been an awesome addition to my agency.

Vantagens:

I have been looking to build my own social media site for a long time. As CEO of a marketing agency, we routinely get blocked from some social media companies for posting too frequently when we manage many pages. The lost revenues in 2020 from big tech was huge. We have looked to develop our own social media when we discovered Tribe. Everything that we wanted is on this platform. It's easy to use, set up and manage. I am amazed at the price. You can't get software with this great quality anywhere else at this price. If you aren't making the switch now and building your own site, you are going to be late to the game soon.

Desvantagens:

Building your social media site requires you to remind your followers, friends and family to join. It may take two or three times to remind them to move. They will.

Avaliador Verificado
Usuário do LinkedIn Verificado
Esportes, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Amazing Community Platform

5,0 há 4 anos

Comentários: Tribe allows me to connect with my community members in real-time, private messaging and by posts. The service helps streamline communication vs being scattered with other messaging on social platforms.

Vantagens:

The features and apps within the service. That they have a free plan that works for most organizations and businesses seeking to foster a better relationship with customers and employees.

Desvantagens:

Customization is only by CSS, if you are not familiar with the coding it may appear cumbersome.

Resposta do Bettermode

há 4 anos

Thanks for the feedback. Appreciate it! With Tribe, brands are building both internal and external communities. Yes, additional/granular customization currently requires CSS modification using our Theme Editor. However, we are coming up with a much better solution for customization and theming in 2021 (Q2). Best, Team Tribe

Rajnil
Sr. Marketing executive, Índia
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: GetApp

Simply amazing! The Tribe Platform and their team give everything you need to build a successful com

5,0 há 6 anos

Comentários: We had an outstanding experience overall (perhaps my top three in SaaS space). I’d recommend Tribe in a heartbeat to anyone wishing to boost user engagement and retention!

Vantagens:

This platform is very flexible and comes with numerous native integrations while being intuitive and easy-to-use. Most important element in their offering is the team – they patiently understood our requirement for the community as an integral part of our software product. They guided us with clear strategy and explained the features best suited for our use case. Finally, the whole community was customized was exactly the way we wanted. All of these came at an extremely efficient cost.

Desvantagens:

We encountered some bugs, but that’s understandable as this is a relatively new product. However, they fix the reported issues quickly and provide regular updates to improve further.

Resposta do Bettermode

há 6 anos

Hi Rajnil, Really appreciate your honest feedback; this will definitely help us improve Tribe. Happy to see that our consultative approach met your expectation. I'll let our team know about your kind words -- this is what gets us going every day. Best, Team Tribe

Jeffrey
Managing Partner, EUA
Software, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Tribe gives you control and flexibility

5,0 há 5 anos

Comentários: Great product, flexible configuration and quick time to value.

Vantagens:

Tribe is building a modern software product that allows you to deploy quickly. Their Admin settings are easy to use and the 3rd party integrations make it easy to connect with other tools.

Desvantagens:

There are a few nits in the design that are currently not configurable - although it sounds that Tribe is going to make adjustments in the future.

Alternativas consideradas anteriormente: Higher Logic Thrive e Gainsight Digital Hub

Razões para mudar para o Bettermode: Quick time to value and onboarding.

Resposta do Bettermode

há 4 anos

Hi, Jeffrey Thanks for the feedback and the time invested in sharing the review. At Tribe, we are focused on building a platform so additional solutions can be built on top of Tribe. That also includes third-party integrations. Currently, Tribe integrates with 20+ popular solutions (including Zapier). These direct integrations are built by our team. Soon, with our developer platform, our customers would be able to deploy their own integrations easily. Best, Team Tribe

Paul
Founder, Dinamarca
E-Learning, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great, flexible platform

4,0 há 5 anos

Comentários: Very positive and useful

Vantagens:

Tribe is a powerful, highly scalable and flexible platform for almost any community of people who want to connect around a shared purpose. The tools are simple, intuitive and beautifully designed. We are running a closed, subscription based group mentoring community, and it has been a fantastic fit for our needs.

Desvantagens:

No built in messaging functionality and bad integration with Telegram.

Alternativas consideradas anteriormente: Podia

Razões para escolher o Bettermode: Bugs in the original program

Razões para mudar para o Bettermode: Flexibility and price.

Avaliador Verificado
Usuário do LinkedIn Verificado
Gestão da educação, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Building communities

5,0 há 5 anos

Vantagens:

The ability to create beautiful, minimalistic and content-driven communitites is outstanding. Our staff can now share and cooperate in a very easy and motivating way.

Desvantagens:

There could be a Google Drive implementation to upload material.

Resposta do Bettermode

há 5 anos

Well, thanks a lot "secret admirer" for sharing your feedback. Glad that we could make your community look beautiful and improve the staff collaboration. We'd surely consider Google Drive integration in the roadmap. Wish you immense success with your community.

Aila
Community Manager, EUA
Formação profissional e coaching, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Tribe is perfect for our online community!

5,0 há 4 anos

Comentários: The Rooted Collaborative just launched our membership portal on Tribe to house our global community of Black, Indigenous , and Woman of Color fundraisers. It's been such a joy to connect with each other through Tribe not just professionally, but also personally with the features Tribe offers to join different subgroups within the portal. It feels like we have our own private social media channel that we can customize not just on the admin side, but for users as well. We love it here!

Vantagens:

I really like how Tribe feels like our own exclusive social media site - enabling members and admin to customize our experience.

Desvantagens:

So far so good! I don't have much to add here. It is very user-friendly.

Resposta do Bettermode

há 4 anos

Hi Aila, Thanks a ton for the review and the feedback. Tribe's design is inspired by popular social media sites and we have added the best practices from the social networks to improve member engagement, networking, and content consumption. Best, Team Tribe

Victoria
clerk, EUA
Instituições religiosas, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Excellent Community Platform

5,0 há 4 anos

Comentários: Absolutely AWESOME platform.

Vantagens:

Ease of use and set up. Easy navigation. The community members love it.

Desvantagens:

I can't think of anything that it is missing at this time.

Celia
CUI Developer, Austrália
Serviços jurídicos, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Easy to Use and Integrate

5,0 há 4 anos

Vantagens:

I am loving the Tribe platform. It’s been really easy to set up. I’ve also really enjoyed how easy it is to integrate notifications to Slack so we can keep up with what’s happening on the Community pages at all times.

Desvantagens:

There are new features that could be added but this is the same with all software and I believe as this product grows it's going to be amazing.

Resposta do Bettermode

há 4 anos

Hi Celia, Thanks for investing time in writing this review. Appreciate it! Slack is definitely a powerful integration that helps both your internal team and community members stay updated with community activities. 2021 is an exciting year for Tribe -- We'll be releasing amazing features, apps, and integrations as we move forward. Best, Team Tribe

Rachel
Director, EUA
Hospitais e Saúde, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great customer service, great product

5,0 há 6 anos

Vantagens:

The interface is user friendly - it can stand alone but also reminds you of other products out there (like Facebook groups, etc.) - so it offers the client/customer familiarity. This is what we were going for. We also really like the team/customer support; they are ready and willing to help us whenever we have questions or comments. They have taken our feedback seriously - and some of our suggestions are actually on the roadmap.

Desvantagens:

There were some instances where the features/functionality didn't quite meet our needs (because we are working with an unique population) - but Tribe.so was able to address these for us.

Resposta do Bettermode

há 6 anos

Hi Rachel, Truly appreciate your honest feedback; your suggestions are helping us improve Tribe platform. Our team has already started with our signature Tribal dance as I write this. We're so happy to see that our effort to democratize community building in a user-friendly manner is working out well. We understand that you have a unique audience, but we're fully committed to work with you and help in any way possible. Regards, Team Tribe

Elisa
CEO, EUA
Serviços ao consumidor, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Loving this software!

5,0 há 5 anos

Comentários: This is a really easy to use platform. I had to contact customer service for an issue once (on my end) and it was a very pleasant experience.

Vantagens:

This is so completely easy to use and set up. I love how simple it is for users to understand and for our employees to figure out.

Desvantagens:

I honestly haven't figured out much that I don't like yet. We are still in the beginning stages of implementing this software, but so far I am loving everything! I would highly recommend this to anyone looking for a community platform.

Resposta do Bettermode

há 5 anos

Hi Elisa, Love that Tribe's simplicity and easy setup process worked for you. We'd continue to delight you with our customer support!

Mit
Digital Marketing Lead, Índia
Internet, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Best Online Community Software

5,0 há 5 anos

Comentários: It is helping us a lot to connect with testers from across the globe and we're getting really great results so far. All the features which we required to build a community is available on the tribe. If anyone wants to build their own community, go for tribe without any second thought!

Vantagens:

Easy to set up, most of the community related features are available like groups, Q & A, etc.

Desvantagens:

Hashtag implementation should be there instead of topic selection.

Resposta do Bettermode

há 4 anos

Hi Mit, We appreciate your feedback and love working with the KiwiQA team. Thanks for your trust and partnership. Regarding hashtag - that's already in our pipeline. Best, Team Tribe