---
description: Tudo sobre EngageBay CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EngageBay CRM - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Automação de Marketing](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing)

# EngageBay CRM

Canonical: https://www.capterra.com.br/software/178819/engagebay-marketing

Página: 1 / 38\
Próximo: [Próxima página](https://www.capterra.com.br/software/178819/engagebay-marketing?page=2)

> O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
> 
> Conclusão: 907 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o EngageBay CRM?

Empresas de pequeno a médio porte que exigem um software de vendas e marketing acessível, tudo-em-um para adquirir, envolver, incentivar e concretizar visitantes em clientes.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 907 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: EngageBay
- **Localização**: Mountain House, EUA
- **Fundada**: 2016

## Contexto comercial

- **Preço inicial**: US$ 14,99
- **Modelo de preços**:  (Versão gratuita disponível)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 209

## Recursos

- A/B Testing
- Agendamento
- Agendamento automatizado
- Agendamento em tempo real
- Análise de dados preditiva
- Automação de marketing
- Banco de dados do cliente
- Bate-papo com o consumidor em tempo real
- CRM
- Coleta de dados de multicanal
- Criação de assinaturas
- Discador automático
- Distribuição automática de chamadas
- Edição em tempo real
- Geração de leads
- Gerenciamento de comentários
- Gerenciamento de contatos
- Gestão da atividade de vendas
- Gestão da disponibilidade
- Gestão de assinaturas
- Gestão de caixa de entrada
- Gestão de calendários
- Gestão de canais
- Gestão de compromissos
- Gestão de doadores
- Gestão de equipes
- Gestão de tarefas
- Gestão do desempenho
- Histórico de transcrições/chat
- Identificação da conta de destino
- Incorporação
- Indicadores de desempenho
- Mensagens de texto em massa
- Mensagens programadas
- Monitoramento de tempo na página
- Monitoração de chamadas
- Múltiplas campanhas
- Painel de atividades
- Para o setor de seguro
- Participação do cliente
- Rastreamento de clientes
- Rastreamento de cliques
- Real-Time Monitoring
- Reservas online
- Respostas automáticas
- Seguimento/Análise de uso
- Sincronização de calendários
- Sistema de calendário ou lembretes
- Tabelas de classificação geral
- Task Editing

... e mais 101 recursos

## Integrações (32 no total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Intercom
- Jotform
- JustCall
- LinkedIn for Business
- Mailchimp
- Mailgun

... e mais 17 integrações

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Automação de Marketing](https://www.capterra.com.br/directory/6/marketing-automation/software)

## Categorias relacionadas

- [Ferramentas de Automação de Marketing](https://www.capterra.com.br/directory/6/marketing-automation/software)
- [Ferramentas de Email Marketing](https://www.capterra.com.br/directory/30013/email-marketing/software)
- [Ferramentas de Landing Pages](https://www.capterra.com.br/directory/30844/landing-page/software)
- [Software de Geração de Leads](https://www.capterra.com.br/directory/30963/lead-generation/software)
- [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software)

## Alternativas

1. [HubSpot CRM](https://www.capterra.com.br/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.capterra.com.br/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.br/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.br/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.com.br/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Avaliações

### "A dizzying array of tools in a nice, integrated package" — 4.0/5

> **Kevin** | *1 de junho de 2024* | Telecomunicações | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: The simplicity of connecting the API, the tracking tools, and the way that it manages to somehow pull together all the complex features needed into a single package and somehow make it appear that it's less complex than it really is. The capabilities here are astounding, but if the more complex things aren't needed, the system remains simple and straightforward.
> 
> **Desvantagens**: It would be nice to be able to hide the links, tabs, and menus to things that aren't being used and re-add them if we decided to use them later. Also, the social media marketing only covers Facebook, Twitter, and Instagram. I'd really like to have a much wider selection.
> 
> Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.

-----

### "A powerful CRM with amazing support, even on the basic plan" — 5.0/5

> **Bruno** | *23 de abril de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: What I like the most is how feature-rich the platform is, even with the basic plan. It offers tools for marketing, sales, contact management, automations, and more. All in one place. 
The interface is intuitive and clean, which helps a lot when you're getting started.
The help desk team is absolutely fantastic. Fast, kind, and incredibly helpful every time I reach out. That level of support is not easy to find and really makes a difference, especially when you're learning the platform.
> 
> **Desvantagens**: Nothing major for now. Some features require a bit of a learning curve, but that’s expected with any powerful platform.
> 
> Overall, I'm very happy with EngageBay. I'm still getting to know all the tools it offers, but it already feels like a very complete and well-designed solution. I’ve tried several CRMs and this one stands out, not only because of its features, but because of how well the support team treats you. 
I definitely plan to continue using it.

-----

### "Mediocre at best" — 2.0/5

> **Carol** | *3 de março de 2025* | Consultoria de gestão | Taxa de recomendação: 1.0/10
> 
> **Vantagens**: Good support where you can actually schedule a call with a human.
> 
> **Desvantagens**: Most everything else. It's not remotely user friendly. The way "Deals" are structured is totally confusing. I was promised by my sales person that it would function like Active Campaign, which I'd used for years but increased in price 4x. Engagebay isn't remotely the same and we've had perpetual problems with it. I, unfortunately, signed up for two years and am sorry I did. I'm now stuck with it.
> 
> I've emailed the CEO about my issues and he's never bothered to respond. It's because of the issues we've had that I'm even writing this review. Others need to know this is not a good CRM.

-----

### "Best CRM at reasonable price" — 5.0/5

> **Satou** | *20 de janeiro de 2026* | Engenharia mecânica ou industrial | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: The CRM, email marketing, sequences work smoothly together. The email sequences and campaigns are easy to create with rich templates which saves time. Pricing is also very less compared to other tools in the market
> 
> **Desvantagens**: It lacks advanced analytics and reporting and the mobile app lacks all the features making it difficult to access anywhere

-----

### "Easy to setup, easy to use.  Superb support" — 5.0/5

> **Jim** | *21 de abril de 2025* | Editoras | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Superb customer support.  You get to chat with a real person when you need one easily (Their online help is great), not some chatbot
> 
> **Desvantagens**: nothing so far.. They have answered all of my setup and user questions
> 
> Easy to setup, easy to use.  Superb support.  Best I've found

-----

Página: 1 / 38\
Próximo: [Próxima página](https://www.capterra.com.br/software/178819/engagebay-marketing?page=2)

## Links

- [Ver em Capterra](https://www.capterra.com.br/software/178819/engagebay-marketing)

## Esta página está disponível nos seguintes idiomas

| Localidade | URL |
| de | <https://www.capterra.com.de/software/178819/engagebay-marketing> |
| de-AT | <https://www.capterra.at/software/178819/engagebay-marketing> |
| de-CH | <https://www.capterra.ch/software/178819/engagebay-marketing> |
| en | <https://www.capterra.com/p/178819/EngageBay-Marketing/> |
| en-AE | <https://www.capterra.ae/software/178819/engagebay-marketing> |
| en-AU | <https://www.capterra.com.au/software/178819/engagebay-marketing> |
| en-CA | <https://www.capterra.ca/software/178819/engagebay-marketing> |
| en-GB | <https://www.capterra.co.uk/software/178819/engagebay-marketing> |
| en-IE | <https://www.capterra.ie/software/178819/engagebay-marketing> |
| en-IL | <https://www.capterra.co.il/software/178819/engagebay-marketing> |
| en-IN | <https://www.capterra.in/software/178819/engagebay-marketing> |
| en-NZ | <https://www.capterra.co.nz/software/178819/engagebay-marketing> |
| en-SG | <https://www.capterra.com.sg/software/178819/engagebay-marketing> |
| en-ZA | <https://www.capterra.co.za/software/178819/engagebay-marketing> |
| es | <https://www.capterra.es/software/178819/engagebay-marketing> |
| es-AR | <https://www.capterra.com.ar/software/178819/engagebay-marketing> |
| es-CL | <https://www.capterra.cl/software/178819/engagebay-marketing> |
| es-CO | <https://www.capterra.co/software/178819/engagebay-marketing> |
| es-CR | <https://www.capterra.co.cr/software/178819/engagebay-marketing> |
| es-DO | <https://www.capterra.do/software/178819/engagebay-marketing> |
| es-EC | <https://www.capterra.ec/software/178819/engagebay-marketing> |
| es-MX | <https://www.capterra.mx/software/178819/engagebay-marketing> |
| es-PA | <https://www.capterra.com.pa/software/178819/engagebay-marketing> |
| es-PE | <https://www.capterra.pe/software/178819/engagebay-marketing> |
| fi | <https://www.capterra.fi/software/178819/engagebay-marketing> |
| fr | <https://www.capterra.fr/software/178819/engagebay-marketing> |
| fr-BE | <https://fr.capterra.be/software/178819/engagebay-marketing> |
| fr-CA | <https://fr.capterra.ca/software/178819/engagebay-marketing> |
| fr-LU | <https://www.capterra.lu/software/178819/engagebay-marketing> |
| it | <https://www.capterra.it/software/178819/engagebay-marketing> |
| ja | <https://www.capterra.jp/software/178819/engagebay-marketing> |
| ko | <https://www.capterra.co.kr/software/178819/engagebay-marketing> |
| nb | <https://www.capterra.no/software/178819/engagebay-marketing> |
| nl | <https://www.capterra.nl/software/178819/engagebay-marketing> |
| nl-BE | <https://www.capterra.be/software/178819/engagebay-marketing> |
| pl | <https://www.capterra.pl/software/178819/engagebay-marketing> |
| pt | <https://www.capterra.com.br/software/178819/engagebay-marketing> |
| pt-PT | <https://www.capterra.pt/software/178819/engagebay-marketing> |
| sv | <https://www.capterra.se/software/178819/engagebay-marketing> |
| tr | <https://www.capterra.web.tr/software/178819/engagebay-marketing> |

-----

## Dados estruturados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Brasil","address":{"@type":"PostalAddress","addressLocality":"São Paulo","addressRegion":"SP","postalCode":"04538-132","streetAddress":"Edifício FL Corporate Av. Brigadeiro Faria Lima 4300, 8º Andar Itaim Bibi, 04538-132 São Paulo"},"description":"O Capterra Brasil ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.com.br","url":"https://www.capterra.com.br/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.br/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCC9dpt6w46BDkSs0BIQ68jQ"]},{"name":"EngageBay CRM","description":"O EngageBay é uma plataforma de automação de marketing tudo-em-um, simples e acessível, criada para pequenas empresas e startups a fim de adquirir, envolver, incentivar visitantes da Internet e convertê-los em clientes satisfeitos. Adquira clientes potenciais por meio de formulários e pop-ups de geração de leads, envolva visitantes da Internet por meio de belas páginas de entrada, incentive-os por meio de e-mails atraentes e automatize o funil de marketing por meio da automação de marketing, tudo a partir de uma plataforma fácil de usar.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe104d15-6527-483b-bd72-8ca3ca9f9f5f.png","url":"https://www.capterra.com.br/software/178819/engagebay-marketing","@id":"https://www.capterra.com.br/software/178819/engagebay-marketing#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.br/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":907},"offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.br/software/178819/engagebay-marketing#faqs","@type":"FAQPage","mainEntity":[{"name":"Quem usa EngageBay CRM?","@type":"Question","acceptedAnswer":{"text":"Empresas de pequeno a médio porte que exigem um software de vendas e marketing acessível, tudo-em-um para adquirir, envolver, incentivar e concretizar visitantes em clientes.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.br/software/178819/engagebay-marketing#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Ferramentas de Automação de Marketing","position":2,"item":"/directory/6/marketing-automation/software","@type":"ListItem"},{"name":"EngageBay CRM","position":3,"item":"/software/178819/engagebay-marketing","@type":"ListItem"}]}]}
</script>