---
description: Tudo sobre EngageBay CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: EngageBay CRM - Preço, avaliações e classificação - Capterra Brasil 2026
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# EngageBay CRM

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> O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
> 
> Conclusão: 908 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o EngageBay CRM?

Empresas de pequeno a médio porte que exigem um software de vendas e marketing acessível, tudo-em-um para adquirir, envolver, incentivar e concretizar visitantes em clientes.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 908 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: EngageBay
- **Localização**: Mountain House, EUA
- **Fundada**: 2016

## Contexto comercial

- **Preço inicial**: US$ 14,99
- **Modelo de preços**:  (Versão gratuita disponível)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 209

## Recursos

- Acesso para Celular
- Agendamento
- Agendamento automatizado
- Agendamento em tempo real
- Alertas/notificações
- Análise de dados preditiva
- Automação de marketing
- Banco de dados do cliente
- Bate-papo com o consumidor em tempo real
- CRM
- Coleta de dados de multicanal
- Criação de assinaturas
- Distribuição automática de chamadas
- Edição em tempo real
- Geração de leads
- Gerenciamento de comentários
- Gerenciamento de contatos
- Gestão da atividade de vendas
- Gestão da disponibilidade
- Gestão de assinaturas
- Gestão de caixa de entrada
- Gestão de calendários
- Gestão de campanhas
- Gestão de canais
- Gestão de compromissos
- Gestão de doadores
- Gestão de tarefas
- Gestão do desempenho
- Histórico de transcrições/chat
- Identificador de chamadas
- Identificação da conta de destino
- Incorporação
- Mensagens de texto em massa
- Mensagens programadas
- Monitoração de chamadas
- Painel de atividades
- Para o setor de seguro
- Participação do cliente
- Planejamento de campanhas
- Rastreamento de clientes
- Rastreamento de cliques
- Real-Time Monitoring
- Reservas online
- Respostas automáticas
- Roteamento de chamadas
- Seguimento/Análise de uso
- Sincronização de calendários
- Sistema de calendário ou lembretes
- Tabelas de classificação geral
- Task Editing

... e mais 101 recursos

## Integrações (32 no total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Intercom
- Jotform
- JustCall
- LinkedIn for Business
- Mailchimp
- Mailgun

... e mais 17 integrações

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Automação de Marketing](https://www.capterra.com.br/directory/6/marketing-automation/software)

## Categorias relacionadas

- [Ferramentas de Automação de Marketing](https://www.capterra.com.br/directory/6/marketing-automation/software)
- [Ferramentas de Email Marketing](https://www.capterra.com.br/directory/30013/email-marketing/software)
- [Ferramentas de Landing Pages](https://www.capterra.com.br/directory/30844/landing-page/software)
- [Software de Geração de Leads](https://www.capterra.com.br/directory/30963/lead-generation/software)
- [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software)

## Alternativas

1. [HubSpot CRM](https://www.capterra.com.br/software/152373/hubspot-crm) — 4.5/5 (4468 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.com.br/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.com.br/software/61368/salesforce) — 4.4/5 (18790 reviews)
4. [Zoho CRM](https://www.capterra.com.br/software/155928/zoho-crm) — 4.3/5 (6982 reviews)
5. [Dynamics 365](https://www.capterra.com.br/software/157279/dynamics-365) — 4.4/5 (5833 reviews)

## Avaliações

### "CRM Experience" — 5.0/5

> **Kuma** | *21 de fevereiro de 2025* | Serviços ao consumidor | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: EngageBay CRM, some of its commonly praised features include its all-in-one nature (combining marketing, sales, and service tools), its affordability compared to some competitors, and its user-friendly interface.  Many users also appreciate the free plan option for small businesses or startups.  Of course, whether you would like it depends on your specific needs and priorities in a CRM.
> 
> **Desvantagens**: The marketing and sales and service tool. It's user-friendly interface.
> 
> It's was very good and all futures are less cost.

-----

### "A powerful CRM with amazing support, even on the basic plan" — 5.0/5

> **Bruno** | *23 de abril de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: What I like the most is how feature-rich the platform is, even with the basic plan. It offers tools for marketing, sales, contact management, automations, and more. All in one place. 
The interface is intuitive and clean, which helps a lot when you're getting started.
The help desk team is absolutely fantastic. Fast, kind, and incredibly helpful every time I reach out. That level of support is not easy to find and really makes a difference, especially when you're learning the platform.
> 
> **Desvantagens**: Nothing major for now. Some features require a bit of a learning curve, but that’s expected with any powerful platform.
> 
> Overall, I'm very happy with EngageBay. I'm still getting to know all the tools it offers, but it already feels like a very complete and well-designed solution. I’ve tried several CRMs and this one stands out, not only because of its features, but because of how well the support team treats you. 
I definitely plan to continue using it.

-----

### "Mediocre at best" — 2.0/5

> **Carol** | *3 de março de 2025* | Consultoria de gestão | Taxa de recomendação: 1.0/10
> 
> **Vantagens**: Good support where you can actually schedule a call with a human.
> 
> **Desvantagens**: Most everything else. It's not remotely user friendly. The way "Deals" are structured is totally confusing. I was promised by my sales person that it would function like Active Campaign, which I'd used for years but increased in price 4x. Engagebay isn't remotely the same and we've had perpetual problems with it. I, unfortunately, signed up for two years and am sorry I did. I'm now stuck with it.
> 
> I've emailed the CEO about my issues and he's never bothered to respond. It's because of the issues we've had that I'm even writing this review. Others need to know this is not a good CRM.

-----

### "Easy to Navigate" — 5.0/5

> **Latrease** | *12 de março de 2026* | Hospitais e Saúde | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: very easy to navigate, it is extremely user friendly.  I enjoyed the notifications from the sales department
> 
> **Desvantagens**: I cant say that there was anything that made me dislike the EngageBay CRM. Everything was pretty much easy
> 
> I have begun recommending this product to my colleagues.  When I find a product or system that is easy and user friendly I recommend it

-----

### "Easy to setup, easy to use.  Superb support" — 5.0/5

> **Jim** | *21 de abril de 2025* | Editoras | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Superb customer support.  You get to chat with a real person when you need one easily (Their online help is great), not some chatbot
> 
> **Desvantagens**: nothing so far.. They have answered all of my setup and user questions
> 
> Easy to setup, easy to use.  Superb support.  Best I've found

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## Links

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