---
description: Tudo sobre EngageBay CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: EngageBay CRM - Preço, avaliações e classificação - Capterra Brasil 2026
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Breadcrumb: [Home](/) > [Ferramentas de Automação de Marketing](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing)

# EngageBay CRM

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> O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
> 
> Conclusão: 906 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o EngageBay CRM?

Empresas de pequeno a médio porte que exigem um software de vendas e marketing acessível, tudo-em-um para adquirir, envolver, incentivar e concretizar visitantes em clientes.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 906 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: EngageBay
- **Localização**: Mountain House, EUA
- **Fundada**: 2016

## Contexto comercial

- **Preço inicial**: US$ 14,99
- **Modelo de preços**:  (Versão gratuita disponível)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 209

## Recursos

- A/B Testing
- Agendamento
- Agendamento automatizado
- Agendamento em tempo real
- Análise de dados preditiva
- Automação de marketing
- Banco de dados do cliente
- Bate-papo com o consumidor em tempo real
- CRM
- Coleta de dados de multicanal
- Criação de assinaturas
- Discador automático
- Distribuição automática de chamadas
- Edição em tempo real
- Geração de leads
- Gerenciamento de comentários
- Gerenciamento de contatos
- Gestão da atividade de vendas
- Gestão da disponibilidade
- Gestão de assinaturas
- Gestão de caixa de entrada
- Gestão de calendários
- Gestão de canais
- Gestão de compromissos
- Gestão de doadores
- Gestão de equipes
- Gestão de tarefas
- Gestão do desempenho
- Histórico de transcrições/chat
- Identificação da conta de destino
- Incorporação
- Indicadores de desempenho
- Mensagens de texto em massa
- Mensagens programadas
- Monitoramento de tempo na página
- Monitoração de chamadas
- Múltiplas campanhas
- Painel de atividades
- Para o setor de seguro
- Participação do cliente
- Rastreamento de clientes
- Rastreamento de cliques
- Real-Time Monitoring
- Reservas online
- Respostas automáticas
- Seguimento/Análise de uso
- Sincronização de calendários
- Sistema de calendário ou lembretes
- Tabelas de classificação geral
- Task Editing

... e mais 101 recursos

## Integrações (32 no total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Intercom
- Jotform
- JustCall
- LinkedIn for Business
- Mailchimp
- Mailgun

... e mais 17 integrações

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Automação de Marketing](https://www.capterra.com.br/directory/6/marketing-automation/software)

## Categorias relacionadas

- [Ferramentas de Automação de Marketing](https://www.capterra.com.br/directory/6/marketing-automation/software)
- [Ferramentas de Email Marketing](https://www.capterra.com.br/directory/30013/email-marketing/software)
- [Ferramentas de Landing Pages](https://www.capterra.com.br/directory/30844/landing-page/software)
- [Software de Geração de Leads](https://www.capterra.com.br/directory/30963/lead-generation/software)
- [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software)

## Alternativas

1. [HubSpot CRM](https://www.capterra.com.br/software/152373/hubspot-crm) — 4.5/5 (4445 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.com.br/software/204998/bigin-by-zoho-crm) — 4.7/5 (715 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.com.br/software/61368/salesforce) — 4.4/5 (18760 reviews)
4. [Zoho CRM](https://www.capterra.com.br/software/155928/zoho-crm) — 4.3/5 (6959 reviews)
5. [Dynamics 365](https://www.capterra.com.br/software/157279/dynamics-365) — 4.4/5 (5805 reviews)

## Avaliações

### "Useful for Finding Influencers" — 4.0/5

> **Avaliador Verificado** | *22 de março de 2024* | Desenvolvimento e comércio exterior | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: I like how it helped me see different Instagram profiles so I could find influencers that would be related to my client's needs.
> 
> **Desvantagens**: I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles

-----

### "Great, Value for Money Solution for a B2B" — 4.0/5

> **Elizabeth** | *26 de agosto de 2024* | Serviços jurídicos | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: It does everything we need at a much more reasonable cost than than the market-leading marketing platforms and CRMs. Also, the interface is much easier to use and far more intuitive than some of the market leaders, eg. SalesForce/Pardot. The support team are responsive and will answer any questions which is helpful particularly in the set up phase. We are based in Australia, so sometimes there is a time lag but it has not caused us any issues to date.
> 
> **Desvantagens**: There are a few missing features which would seem to be obvious, eg. not being able to sort on every column of data or only having the client's first name listed in some places when having both names would be more helpful or not having the ability to insert an email link into their templates. However, these can be worked around.
> 
> We were looking for a solution that would suit a B2B and were comparing various options against the features of Pardot and Hubspot. EngageBay came out as the most cost-effective solution that gave us most of the features but at a much more reasonable cost. We are happy with the choice of EngageBay for our business. Not only is it good value, but it is easy to use and the support is better than their competitors (including some of the market leaders which I have experienced first hand).

-----

### "Love Engage Bay" — 5.0/5

> **Kim** | *4 de dezembro de 2024* | Editoras | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Everything. It's just a super simple CRM to use and I love using it as do my 5 salesmen that work with me.
> 
> **Desvantagens**: Not much at all. I rarely run into problems with it, actually.
> 
> I love it. I have been using it since February 2024, having come over from Hubspot, and it's just much easier to use, doing all the same things, for about 1/4th the price. The customer support is awesome. Rarely can I not get help when I need it, and I always get what I need handled. They are a great team at Engage Bay, and I'm really happy I moved over to it.

-----

### "Mediocre at best" — 2.0/5

> **Carol** | *3 de março de 2025* | Consultoria de gestão | Taxa de recomendação: 1.0/10
> 
> **Vantagens**: Good support where you can actually schedule a call with a human.
> 
> **Desvantagens**: Most everything else. It's not remotely user friendly. The way "Deals" are structured is totally confusing. I was promised by my sales person that it would function like Active Campaign, which I'd used for years but increased in price 4x. Engagebay isn't remotely the same and we've had perpetual problems with it. I, unfortunately, signed up for two years and am sorry I did. I'm now stuck with it.
> 
> I've emailed the CEO about my issues and he's never bothered to respond. It's because of the issues we've had that I'm even writing this review. Others need to know this is not a good CRM.

-----

### "EngageBay Powers Our Business" — 4.0/5

> **Nick** | *10 de dezembro de 2025* | Emprego e contratação | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: EngageBay brings together CRM, automation, email sequences in a way that feels surprisingly lightweight yet powerful.
> 
> **Desvantagens**: The reporting module offers basic reports but I would love if they offer advanced reports that help to get deep insights.
> 
> EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business looking for an all-in-one CRM that doesn’t overload you with complexity, EngageBay is absolutely worth it.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/178819/engagebay-marketing)

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