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Conheça PracticeStudio

O PracticeStudioX16 é um sistema completo de registro médico eletrônico certificado, com tecnologia de tela de toque, soluções baseadas na nuvem, soluções de backup on-line, portal de pacientes on-line e muitas opções de dispositivos.

Quem usa PracticeStudio?

Cardiologia, quiropraxia, dermatologia, médico familiar, medicina interna, atendimento de urgência.

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PracticeStudio

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do PracticeStudio

Pontuação média

Geral
4,4
Praticidade
4,0
Atendimento ao cliente
4,4
Recursos
3,5
Relação qualidade/preço
2,8

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
67%
4
11%
3
17%
1
6%
Pamela
Site Supervisor, EUA
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Lot of Great Options

5,0 há 4 anos

Comentários: Only has went down a few times while we were open. The scheduling system is great, the note taking is good as well. Getting reports for specific things is a challenge in the scheduling system. The customer service is pretty good- You send in a ticket and wait for someone to get back to you, which is good if there is an issue that can wait. Not good if it cannot wait. It's easy for them to take over a single computer that is having issues and getting it resolved quickly.

Vantagens:

We have more than 1 location and it's easy to switch between them. We can schedule, Do patient notes, run reports, integrate with other software such as texting software, good training videos.

Desvantagens:

We have many different providers doing very different things and this software isn't very friendly for that.

Resposta do MicroFour

há 4 anos

Thank you for your review, Pamela! I'm glad to hear things are working well for you overall. If you have any specific ideas on how to improve your experience on the reporting or balancing the different doctors, please do feel free to share. We are always open to hearing how we can improve your experience. On the support, just to be sure you are aware, we do have a 1-800 number you can call for more critical issues (1-800-874-5983.) It will ring around the support team until someone is free to speak. Average hold time is 2-3 minutes, usually less than 5. To reach out with any of that detailed feedback free to e-mail me directly at [email protected] and I'd be happy to discuss further. Thank you! Dustin Taylor Chief Customer Officer MicroFour, Inc.

Carey
Office Manager/Certified Professional Coder,
Usou o software para: Não especificado
Fonte da avaliação

Office Manager/Certified Professional Coder view of Practice Studio

5,0 há 10 anos

Comentários: The scheduling functions are wonderful and very easy to modify. In a typical day we start with 20-30 patients scheduled for one Chiropractor and will turn over 30%, have another 10 patients call in and 5 to 10 patients walk in. The billing and reconciliation functions are also smooth and easy to use. The codes can be modified to automatically include modifiers. The premade reports are adequate. They can be modified but it is not intuitive. And exporting the data to modify for other use can be problematic as some fields don't make it to an excel spreadsheet. The customer service is beyond reproach! All the support staff are supportive and responsive. The training videos online are wonderful and very helpful! I like that the personnel not only will fix my issue - they will show me how to make the modifications for myself for my future needs. The charting screens are very touch screen friendly. The only drawback is the occasional need to hit an extra button to navigate. It is not intuitive as to when you can go directly to a screen and when you need to hit the "Next" button. For achieving Meaningful Use - this company has it dialed in. They have specific videos to help make the process much less daunting! I am very happy with this product and would strongly recommend it to other offices.

Resposta do MicroFour

há 10 anos

Carey: I just wanted to let you know that there are some solutions to the items that you mentioned. First of all, there are some navigation features that I would imagine you might not be taking advantage of. Here is a blog post that will explain some of those tips including the swipe method (http://www.practicestudioblog.com/tips-and-tricks-chart-navigation/325). This will save a lot of time. Second, regarding the Excel exports, you are right that in the past this has been a problem. However, this has been resolved starting in build 16.1.0.1 or later. We have totally revamped the reporting engine including the export to Excel which when exported, looks just like the report. Thanks for your business and continued support! I hope this helps!

Tate
Director of Marketing, EUA
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Difficult to use, lacking customer support

3,0 há 5 anos

Comentários: While we understand integrative practices present a unique challenge for EHR systems, we feel PracticeStudio has a ways to go before all our needs are satisfied. We are planning on staying with them for now, but only on the hope that some of these issues will be dealt with.

Vantagens:

PracticeStudio is one of only a few EHR systems out there that can handle a multi-disciplinary healthcare practice like ours. It offers billing and storage of medical records, as well as documents and other important parts of treatment.

Desvantagens:

Many of the functions are not intuitive and the database reports do not work. It is also difficult to maintain organization given the number of capabilities and intricacies of them all. We are also often frustrated by the customer support and feel the team members can be rude and dismissive of our issues.

Susan
Ofc Mang, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Support!

4,0 há 7 anos

Comentários: Best aspect of this product is the technical support. Very strong in meaningful use implementation. We have used this product for 10+ years.

Vantagens:

Techical support, easily accessible and well-produced training videos, meaningful use assistance, working with the same technical support staff for 10+ years. You cannot find that type of consistency in staff anywhere these days.

Desvantagens:

Pricey for our small office.

Susan
Office Administrator, EUA
Usou o software para: Não especificado
Fonte da avaliação

Firm Grasp of Regulatory Landscape and Awesome Tech Support

5,0 há 9 anos

Comentários: Practice Studio has powered our practice for more than ten years. The thing I respect most about Micro Four is their ability to shepherd Practice Studio through constantly changing technical and regulatory environments. However, it's not enough that the product be up to date in both of these areas. We need help USING the software in the most effective way to achieve excellent patient care and incentives through programs such as Meaningful Use and PQRS. This is where Practice Studio's EXCELLENT customer service comes in. Their technical staff is the most experienced and accessible that I have come across in the use of any software product. I feel it says a lot about an organization when you are able to speak with the some of the same support staff over a period of more than ten years!!! Our office switched software products briefly a few years back and boy did we appreciate then what Practice Studio offers in terms of technical support! We headed back to Practice Studio within a few months. Practice Studio is the best of both worlds: established with a great track record and technical support but always on the edge of what is coming next. I highly recommend this product.