Conheça o Opinew

Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers.

Manage email & SMS review requests & offer coupons to incentivize your clients to leave a review on your shop.

Import from Amazon, Aliexpress, and Ebay, and make your shop busy from the start.

Display your product reviews using our highly customizable widgets and start increasing your store's social proof today!

Quem usa o Opinew?

Opinew is perfect for Shopify eCommerce merchants looking to boost their conversions and store authority in a quick, easy-to-use way. We are paving the new way for review management on Shopify.

Opinew - Informação

Opinew

Opinew - Informação

Opinew

Vídeos e imagens do Opinew

Vídeo do Opinew
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Compare preços do Opinew com produtos similares

Preço inicial

US$ 9,00/mês
N/D
US$ 50,00/ano
US$ 199,00/mês

Versão gratuita

Versão gratuita Não
Versão gratuita Sim
Versão gratuita Não
Versão gratuita Sim

Teste grátis

Teste grátis Sim
Teste grátis Sim
Teste grátis Sim
Teste grátis Sim

Opinew: implantação e suporte

Assistência

  • Email/Help Desk
  • FAQs/Fórum
  • Base de conhecimento
  • Assistência 24/7
  • Bate-papo

Implantação

  • Nuvem, SaaS, baseado na web
  • Mac (desktop)
  • Windows (desktop)
  • Linux (desktop)

Formação

  • Ao vivo online
  • Webinars
  • Documentos
  • Vídeos

Recursos do Opinew

  • API
  • Agendamento de campanhas
  • Agendamento de postagens
  • Análise de dados de campanhas
  • Análise de dados visual
  • Análise de sentimentos
  • Compartilhamento de avaliações
  • Geração de avaliações
  • Gerenciamento de SEO
  • Gestão de campanhas
  • Gestão de conteúdo
  • Gestão de experiência do cliente
  • Gestão de modelos
  • Gestão de reclamações
  • Gestão de respostas
  • Integração de redes sociais
  • Integrações de terceiros
  • Inteligência artificial e aprendizado de máquina
  • Mensagens de SMS
  • Monitoramento das redes sociais
  • Monitoramento de revisões
  • Monitoramento em tempo real
  • Notificação de avaliações
  • Notificações em tempo real
  • Pesquisa e filtro
  • Questionários e feedback
  • Rastreamento de engajamento
  • Rastreamento de hashtags
  • Rastreamento de marca
  • Rastreamento de palavras chave
  • Relatórios e análise de dados
  • Relatórios personalizáveis
  • Solicitação de avaliação
  • Visualização de avaliações
  • Várias localizações
  • Widgets

Ver lista completa de Software de Gestão de Reputação

  • API
  • Acompanhamento de atividades
  • Alertas/notificações
  • Análise de dados em tempo real
  • Análise de dados visual
  • Análise de sentimentos
  • Bate-papo/Mensagens instantâneas
  • CRM
  • Campanhas multicanal
  • Classificações/avaliações
  • Comentários/notas
  • Compartilhamento social
  • Compras e recebimento
  • Dados em tempo real
  • Gerenciamento de SEO
  • Gerenciamento de comentários
  • Gerenciamento de comentários negativos
  • Gerenciamento de e-mails
  • Gestão da comunicação
  • Gestão de campanhas
  • Gestão de experiência do cliente
  • Gestão de modelos
  • Gestão de pesquisas/enquetes
  • Gestão de respostas
  • Gestão dos selos de avaliações
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Indicadores de desempenho
  • Integração de redes sociais
  • Integração de site
  • Integrações de terceiros
  • Lembretes
  • Lembretes por e-mail
  • Mensagens de SMS
  • Modelos personalizáveis
  • Monitoramento
  • Monitoramento de revisões
  • Notificação de avaliações
  • Notificações em tempo real
  • Painel
  • Painel de atividades
  • Promoção social
  • Questionários e feedback
  • Rastreamento de engajamento
  • Relatórios e estatística
  • Relatórios personalizáveis
  • Solicitação de avaliação
  • Várias localizações
  • Vários idiomas
  • Widgets

Ver lista completa de Software de Gestão de Reviews e Avaliações Online

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Avaliações do Opinew

Ler todas as 30 avaliações

Pontuação média

Geral
4,8
Praticidade
4,6
Atendimento ao cliente
5
Recursos
4,8
Relação qualidade/preço
4,7

Avaliações por pontuação

5
23
4
7

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Tahmi D.
Tahmi D.
Owner, EUA
Usuário do LinkedIn Verificado
Roupa e moda, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Great product for a good price

5 há 3 meses

Vantagens:

One of the things that I like most about Opinew is the ability to pull in reviews for my items that are on other platforms. It really makes moving customers from a marketplace to my own website easier when I'm able to show that social proof. And Opinew also makes it easy to get reviews from the sales on my website, offering branded email options to send out to customers asking for reviews as well as offering the ability to give customers discounts on future purchases when leaving a review. Their support is top notch, not only helping me to get my Shopify templates correctly set up the first time, but also helping when subsequent template updates need tweaks as well.

Desvantagens:

The one thing I wish Opinew did better would be to make it easier to share good reviews on social media like other review software does. But I have templates for social media posts made in Canva, so it's not that difficult to paste in good reviews and make posts out of them.

Oscar F.
Product Director, México
Software, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Way more than we expected!

5 há 8 meses

Comentários: We're a small software development agency, and we've had to set up Shopify shops for many clients. With all the limitations that Shopify has as a platform, Opinew's tools have been very useful to make sure the styles are how they are meant to be and the products/shop look trustable.
They have so many features but right now I remember once when the printed reviews and coupons came in very handy with this client that needed to ship the products but also wanted to get feedback.
Another thing: Opinew is a big boost for the SEO.

Vantagens:

First, how easy it is to customize to the theme's style, anyone can do it. Also, how it imports reviews to a product from different providers (Amazon, E-bayd, AlliExpress), and how these reviews give the website a way more trustworthy overall look. We love it.

Desvantagens:

I'd love to see different kinds of widgets such as viewing the most recent reviews but, to be honest, we're happy with the ones they have.

Liz F.
Director of Marketing, EUA
Publicidade e marketing, 11-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great Customer Service

4 há 4 meses

Vantagens:

How quickly customer service gets back to me (within minutes via chat)

Desvantagens:

The pricing, alot of add on features/ upgrades

Nathan F.
Online Specialist, EUA
Varejistas, 2-10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Easy to use and helps out tremendously!

5 há 2 meses Novo

Comentários: Installation was easy and figuring out how to use the software was much simpler than I anticipated. This has helped saved me a ton of time.

Vantagens:

The easy of use of the software is amazing. Being able to manage incoming reviews and feedback has been extremely helpful.

Desvantagens:

I can't think of anything at the moment.

Stefan R.
Director, Reino Unido
Serviços de eventos, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Review Management System and Importer

5 há 9 meses

Comentários: Overall, we are a long standing customer of Opinew and have build a great relationship with the team. We are impressed with the cadence in which they update the platform, and with the great support they provide to new customers. Because of that, when working with new shops/merchants, we are confidently recommending Opinew as the tool of choice for powerful review management and importing on Shopify.

Vantagens:

We have been using Opinew for more than two years now. The product keeps on improving with new feature updates, integrations, and partnerships announced all the time. After carefully reviewing other review apps in 2019/20, we identified Opinew as the one to use and recommend to our merchants. Their support is very helpful, friendly and available around the clock (which saved us a couple of times already). Opinew has a very comprehensive feature set, that includes: * multiple review widgets for the shop website * ability to include photos/videos in customer reviews * automated review requests (email, sms, printed) * great review management functionality * coupon creation/use for review incentivisation Moreover, Opinew is also offering very powerful import functionality to anyone who is moving shops from another platform like Amazon, Ebay or Aliexpress. These features include: * Amazon, Ebay, Aliexpress review imports * automated review synchronisation * review migration/import from other review apps * Chrome plugin for bulk import of product reviews The review importer functionality, especially with the Chrome extension, is a power tool for anyone who needs to import reviews. Many of our dropshipping merchants are using Opinew with Oberlo to set up online shops in minutes. Import products with Overlo, import reviews with Opinew, and start selling. Opinew has been a great platform for many years now that we thoroughly recommend.

Desvantagens:

As mentioned above, the Opinew system is very feature rich. For new users the number of features (widgets, automations, importers) can sometimes be daunting at the start. However, with recent improvements/updates to user onboarding and the help centre, we do not perceive this to be an issue. If a user gets lost at any point, then the Opinew customer support will be there to help and guide them through the system.