--- description: Tudo sobre AppFollow: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AppFollow - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Satisfação do Cliente](/directory/30541/customer-satisfaction/software) > [AppFollow](/software/181039/appfollow) # AppFollow Canonical: https://www.capterra.com.br/software/181039/appfollow Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/181039/appfollow?page=2) > Uma ferramenta para rastrear aplicativos móveis a fim de aumentar a satisfação do usuário, com gestão de avaliações integrada para responder rapidamente aos clientes. > > Conclusão: 13 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o AppFollow? Empresas de jogos e aplicativos de todos os portes, empresas que priorizam a mobilidade ou empresas tradicionais que acabaram de descobrir a jornada da mobilidade. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 13 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 5.0/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: AppFollow - **Localização**: Helsinki, Finlândia - **Fundada**: 2015 ## Contexto comercial - **Preço inicial**: US$ 29,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Brasil, Estados Unidos, Finlândia ## Recursos - Análise de sentimentos - Compartilhamento social - Ferramentas de pesquisa de palavras chave - Geração de relatórios ASO - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gestão da comunicação - Gestão de avaliações - Gestão de canais - Gestão de pesquisas/enquetes - Importação/exportação de dados - Mensagens de SMS - Monitoramento da concorrência - Monitoramento de reclamações - Monitoramento de revisões - Notificação de avaliações - Painel - Participação do cliente - Rastreamento de conversão - Rastreamento de engajamento - Rastreamento de posições de palavras-chave - Relatórios e análise de dados - Seguimento/Análise de uso - Third-Party Integrations ## Integrações (17 no total) - Basecamp - Freshdesk - Front - Groove - Help Scout - Helpshift - Intercom - Kayako - Microsoft Teams - Salesforce Sales Cloud - Scout APM - Slack - Telegram - Trello - Twitter/X ... e mais 2 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Satisfação do Cliente](https://www.capterra.com.br/directory/30541/customer-satisfaction/software) ## Categorias relacionadas - [Software de Satisfação do Cliente](https://www.capterra.com.br/directory/30541/customer-satisfaction/software) - [Ferramentas de Engajamento com Cliente](https://www.capterra.com.br/directory/30906/customer-engagement/software) - [Software de Sucesso do Cliente](https://www.capterra.com.br/directory/30961/customer-success/software) - [Software de Mobile Marketing](https://www.capterra.com.br/directory/31308/mobile-marketing/software) - [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.com.br/directory/31024/review-management/software) ## Alternativas 1. [AppFigures](https://www.capterra.com.br/software/193512/appfigures) — 4.5/5 (4 reviews) 2. [Survicate](https://www.capterra.com.br/software/132914/survicate) — 4.6/5 (99 reviews) 3. [monday.com](https://www.capterra.com.br/software/147657/monday-com) — 4.6/5 (5733 reviews) 4. [GuestXM](https://www.capterra.com.br/software/189329/online-reputation-management) — 4.9/5 (15 reviews) 5. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1755 reviews) ## Avaliações ### "One of the friends of the mobile growth teams" — 3.0/5 > **Ali** | *2 de setembro de 2021* | Gestão da educação | Taxa de recomendação: 7.0/10 > > **Vantagens**: Mobile growth teams know they need to use multiple app intelligence tools. Best tool to use for appfollow review management. It still has areas to improve on for core ASO features. I would like to see it with a more user friendly design. > > **Desvantagens**: The UI is really tricky. Connecting your app from google play for analytics is not easy. > > We communicate with users faster with the appfollow reviews feature. We create ready-made messages and send them instantly. We develop features using their insights. Appfollow reviews feature is really cool. ----- ### "Good App Store tool" — 5.0/5 > **Charlie** | *20 de novembro de 2024* | Serviços financeiros | Taxa de recomendação: 8.0/10 > > **Vantagens**: Really great way to track our App Store listing progress, reply to user reviews and track the performance of keywords and user searches. > > **Desvantagens**: It was difficult to connect our Android app, and some of the filtering mechanisms aren't obvious how to use. ----- ### "Awesome free tool... Wouldn't pay for it though" — 4.0/5 > **Sam** | *2 de maio de 2019* | Ócio, viagens e turismo | Taxa de recomendação: 6.0/10 > > **Vantagens**: We don't check AppFollow every day. With that said, it's important for us to get daily and weekly reports from AppFollow about our ASO performance. You can easily check which reports you would like, how often, and where to in a matter of seconds. Another key feature to AppFollow is their integrations. Being able to integrate AppFollow with Slack has been extremely helpful. With this integration, we are able to see reviews in real-time and respond to them right from Slack. One of AppFollow's core features is their keyword rankings. With both our Android and iOS app I'm able to view the keyword and position of our app for that keyword. I'm also able to toggle the dates and see the history positioning. Not only is this available for US app stores but global app stores. This is extremely helpful when A/B testing. > > **Desvantagens**: I'm not sure if this is a feature or not, but it would be extremely helpful to be notified if one of our apps becomes featured in the app store. Essentially an alert to let us know to expect a ton of volume or a heads up not to send out a new build. Even with the paid plans, you don't get many keywords. We were on the Essential plan for a few months but began to realize that we weren't getting that many keywords, only 3x more than the free plan. We decided to look into higher volume keyword tools because of this restriction. > > AppFollow is used by our mobile app company evaluating our app store metadata and keyword positions in both the Android and iOS app stores. We also have AppFollow integrated with Slack therefore we are able to get real-time app reviews on our product. Currently, only our marketing department uses AppFollow ASO research and tests. AppFollow for us addresses our all our app store needs from benchmarking against competitors to viewing our rankings in international markets, and integrating with other business apps and sending email detailed reports. ----- ### "AppFollow best service to work with ASO" — 5.0/5 > **Anastasia** | *12 de setembro de 2023* | Relações públicas e comunicações | Taxa de recomendação: 10.0/10 > > **Vantagens**: Hey there, as a mobile app developer, it's super important to stay connected with your users to keep your app growing and improving. That's where AppFollow comes in - it's been a total game-changer for me when it comes to keeping an eye on and responding to app reviews.AppFollow comes with cool ASO (App Store Optimization) tools, which help me work with keywords and check out what my competitors are up to. These tools have seriously boosted my apps' performance and made them stand out in the crowded app world.AppFollow makes it really easy to keep track of what people are saying about your app. The app's interface is super user-friendly, and it's made checking out customer feedback a breeze. It's like getting a sneak peek into what users really think about my apps.All in all, AppFollow has become my go-to tool for managing reviews and fine-tuning my apps to make them even better. If you're a fellow app developer, I totally recommend giving it a shot - it's been a game-changer for me\! > > **Desvantagens**: A little demo version, but otherwise stable work ----- ### "Highly recommend to track all your apps in one place" — 5.0/5 > **Avaliador Verificado** | *23 de junho de 2021* | Terceirização/Deslocalização | Taxa de recomendação: 9.0/10 > > **Vantagens**: I love how easy you can find all the information in this platform. Its good for beginners as also for experts. > > **Desvantagens**: Its expensive and not all the developers can afford to pay it monthly > > Overall this is really helpful for my business and nothing to regret about this purchase monthly ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/181039/appfollow?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/181039/appfollow) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados