---
description: Tudo sobre Refund Retriever: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Refund Retriever - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Auditoria de Encomendas](/directory/31603/parcel-audit/software) > [Refund Retriever](/software/181112/refund-retriever)

# Refund Retriever

Canonical: https://www.capterra.com.br/software/181112/refund-retriever

Página: 1 / 4\
Próximo: [Próxima página](https://www.capterra.com.br/software/181112/refund-retriever?page=2)

> Supervisão das suas contas FedEx e UPS em relação a entregas atrasadas e erros de faturamento.  Economize dinheiro na FedEx e UPS em segundos.
> 
> Conclusão: 57 usuários atribuíram a nota **4.9/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o Refund Retriever?

Para empresas que fazem envios com a UPS ou FedEx.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.9/5** | 57 Avaliações |
| Praticidade | 4.9/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais |
| Recursos | 4.8/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Refund Retriever
- **Localização**: Houston, EUA
- **Fundada**: 2006

## Contexto comercial

- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Análise de dados de pacotes
- Auditoria de faturas da operadora
- Importação/exportação de dados
- Rastreamento de remessas
- Reclamações automatizadas
- Recuperação de custos

## Integrações (5 no total)

- Adobe Commerce
- BigCommerce
- Shift4Shop
- Shopify
- SkuVault Core

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Suporte por telefone
- Bate-papo

## Category

- [Software de Auditoria de Encomendas](https://www.capterra.com.br/directory/31603/parcel-audit/software)

## Categorias relacionadas

- [Software de Auditoria de Encomendas](https://www.capterra.com.br/directory/31603/parcel-audit/software)
- [Software de Gestão de Cadeia de Abastecimento](https://www.capterra.com.br/directory/4/supply-chain-management/software)
- [Sistemas de Expedição](https://www.capterra.com.br/directory/30104/shipping/software)

## Alternativas

1. [Freightview](https://www.capterra.com.br/software/136895/freightview) — 4.7/5 (743 reviews)
2. [ShipScience Platform](https://www.capterra.com.br/software/176318/ups-fedex-parcel-audit) — 4.9/5 (43 reviews)
3. [Betachon Freight Auditing](https://www.capterra.com.br/software/197428/freight-auditing) — 4.9/5 (31 reviews)
4. [Logistyx TME](https://www.capterra.com.br/software/135376/ship-it) — 5.0/5 (1 reviews)
5. [AuditShipment](https://www.capterra.com.br/software/187424/auditshipment) — 4.0/5 (13 reviews)

## Avaliações

### "Absolute must-use" — 5.0/5

> **Daniel** | *18 de setembro de 2019* | Varejistas | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Implementation took less than ten minutes. They audit every single one of our shipments, which would be impossible for us to do manually, and I'm confident that we have received every service refund we were eligible for. They only charge a portion of what they recover for us, so I have zero stress about paying for something we're not using. As an added bonus, they have super in-depth reports that allow me to analyze the notoriously unhelpful invoices from our third-party shippers. I have only required customer service two or three times since starting to use them but their responses have been immediate and completely helpful. I have only positive things to say about RR\!
> 
> **Desvantagens**: I have literally zero complaints, which may be a first for me.
> 
> RR audits our UPS invoices and makes sure every package was delivered on time, per their guaranteed service levels. If a shipment was late, we are entitled to a credit, but we have to ask for it, and we ship too many packages to monitor every single one. Their software has allowed us to save a non-trivial amount on our annual freight expense.

-----

### "You won't be sorry\!" — 5.0/5

> **Carol** | *20 de agosto de 2019* | Varejistas | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Refund Retriever gets your refunds with basically no extra work for you\!
> 
> **Desvantagens**: There isn't anything not to like\! Why can't I leave this blank? This field is becoming the worst thing about the software and it has nothing to do with it\!\!\!\!

-----

### "Great idea" — 1.0/5

> **troy** | *11 de setembro de 2019* | Internet | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: Fantastic concept.  It could have been a great way to get some money back from fed ex without a ton of hassles and runaround from them like they do on every claim, etc...
> 
> **Desvantagens**: never worked.  the company who did this seemed to "forget" what they were doing.  Never answered any emails or got a single return and we know some of them should have.
> 
> Total waste of time, but the concept was really good.

-----

### "Great Support" — 5.0/5

> **Gabriela** | *23 de julho de 2024* | Varejistas | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: They have made bill reconciling a lot easier.
> 
> **Desvantagens**: I cannot think of any at the moment since they have been very helpful anytime something comes up. They are on top of our refunds and claims.

-----

### "Logistics company pleased with Refund Retriever's FedEx / UPS auditing" — 5.0/5

> **Alex** | *28 de março de 2024* | Logística e cadeia de fornecimento | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Refund Retriever actively monitors my bills with FedEx and UPS and seeks out refunds which I am oftentimes not even aware of. It is always a pleasant surprise to see reports from Refund Retriever showing money we are getting back from carriers for things Refund Retriever has spotted. Their auditing is much appreciated and saves us a lot of money.
> 
> **Desvantagens**: A better explanation of what the refunds are for would be great but aside from that I love everything about Refund Retriever.

-----

Página: 1 / 4\
Próximo: [Próxima página](https://www.capterra.com.br/software/181112/refund-retriever?page=2)

## Links

- [Ver em Capterra](https://www.capterra.com.br/software/181112/refund-retriever)

## Esta página está disponível nos seguintes idiomas

| Localidade | URL |
| de | <https://www.capterra.com.de/software/181112/refund-retriever> |
| de-AT | <https://www.capterra.at/software/181112/refund-retriever> |
| de-CH | <https://www.capterra.ch/software/181112/refund-retriever> |
| en | <https://www.capterra.com/p/181112/Refund-Retriever/> |
| en-AE | <https://www.capterra.ae/software/181112/refund-retriever> |
| en-AU | <https://www.capterra.com.au/software/181112/refund-retriever> |
| en-CA | <https://www.capterra.ca/software/181112/refund-retriever> |
| en-GB | <https://www.capterra.co.uk/software/181112/refund-retriever> |
| en-IE | <https://www.capterra.ie/software/181112/refund-retriever> |
| en-IL | <https://www.capterra.co.il/software/181112/refund-retriever> |
| en-IN | <https://www.capterra.in/software/181112/refund-retriever> |
| en-NZ | <https://www.capterra.co.nz/software/181112/refund-retriever> |
| en-SG | <https://www.capterra.com.sg/software/181112/refund-retriever> |
| en-ZA | <https://www.capterra.co.za/software/181112/refund-retriever> |
| es | <https://www.capterra.es/software/181112/refund-retriever> |
| es-AR | <https://www.capterra.com.ar/software/181112/refund-retriever> |
| es-CL | <https://www.capterra.cl/software/181112/refund-retriever> |
| es-CO | <https://www.capterra.co/software/181112/refund-retriever> |
| es-CR | <https://www.capterra.co.cr/software/181112/refund-retriever> |
| es-DO | <https://www.capterra.do/software/181112/refund-retriever> |
| es-EC | <https://www.capterra.ec/software/181112/refund-retriever> |
| es-MX | <https://www.capterra.mx/software/181112/refund-retriever> |
| es-PA | <https://www.capterra.com.pa/software/181112/refund-retriever> |
| es-PE | <https://www.capterra.pe/software/181112/refund-retriever> |
| fr | <https://www.capterra.fr/software/181112/refund-retriever> |
| fr-BE | <https://fr.capterra.be/software/181112/refund-retriever> |
| fr-CA | <https://fr.capterra.ca/software/181112/refund-retriever> |
| fr-LU | <https://www.capterra.lu/software/181112/refund-retriever> |
| it | <https://www.capterra.it/software/181112/refund-retriever> |
| nl | <https://www.capterra.nl/software/181112/refund-retriever> |
| nl-BE | <https://www.capterra.be/software/181112/refund-retriever> |
| pt | <https://www.capterra.com.br/software/181112/refund-retriever> |
| pt-PT | <https://www.capterra.pt/software/181112/refund-retriever> |

-----

## Dados estruturados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Brasil","address":{"@type":"PostalAddress","addressLocality":"São Paulo","addressRegion":"SP","postalCode":"04538-132","streetAddress":"Edifício FL Corporate Av. Brigadeiro Faria Lima 4300, 8º Andar Itaim Bibi, 04538-132 São Paulo"},"description":"O Capterra Brasil ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.com.br","url":"https://www.capterra.com.br/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.br/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCC9dpt6w46BDkSs0BIQ68jQ"]},{"name":"Refund Retriever","description":"Sua empresa usa a FedEx ou UPS?  Se qualquer pacote doméstico ou expresso (terreno uniforme) for entregue com 60 segundos de atraso, você tem direito a um reembolso total.  O Refund Retriever oferece às empresas visibilidade e economia logística completas por meio de auditoria de faturas, relatórios e análises e negociações de contratos da FedEx e UPS desde 2006.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0326f3e3-920a-487d-a82e-5b687491ebd5.png","url":"https://www.capterra.com.br/software/181112/refund-retriever","@type":"SoftwareApplication","@id":"https://www.capterra.com.br/software/181112/refund-retriever#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.br/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":57,"ratingValue":4.9},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.br/software/181112/refund-retriever#faqs","mainEntity":[{"name":"Quem usa Refund Retriever?","@type":"Question","acceptedAnswer":{"text":"Para empresas que fazem envios com a UPS ou FedEx.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software de Auditoria de Encomendas","position":2,"item":"/directory/31603/parcel-audit/software","@type":"ListItem"},{"name":"Refund Retriever","position":3,"item":"/software/181112/refund-retriever","@type":"ListItem"}],"@id":"https://www.capterra.com.br/software/181112/refund-retriever#breadcrumblist"}]}
</script>