17 anos ajudando empresas
a escolher o melhor software
Conheça Avail
Desenvolvido pensando em proprietários com até 10 unidades, o Avail é um aplicativo intuitivo de gestão de propriedades que ajuda a anunciar unidades vagas, solicitar pedidos de aluguel e relatórios de crédito, assinar contratos de aluguel e cobrar aluguel — tudo online. Aproximadamente 150.000 proprietários usam o Avail porque é a única plataforma de ponta a ponta que ajuda você a dimensionar do iniciante ao profissional com ferramentas, suporte ao cliente nos EUA e treinamento.
Quem usa Avail?
O Avail atende a proprietários independentes e do tipo faça você mesmo e os respectivos inquilinos.
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Avail
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Avaliações do Avail
Alternativas consideradas anteriormente:
Easing the Process for First Time Landlords
Comentários: Avail has been extremely easy to use and their customer service team is very helpful. I’ve had very little issues with the software and the monthly price is highly reasonable.
Vantagens:
I love the fact that I can upload my Own lease. While I enjoy the option to create a lease using the template provided by Avail, I love being able to truly customize my lease.
Desvantagens:
I wish the software provided a document folder for each listing. There are other documents outside of the lease that associated with a rental and it’d be useful to be able to store all of the documents in one place.
Resposta do Avail
há 5 anos
Hi Ashanti, Thank you so much for the thoughtful review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. We've taken a lot of time to really think through the tools that we offer and it is awesome to hear that a valued customer like you has had a positive experience with the platform. Having said that I definitely understand the need for the platform to have more document keeping capability (this is a request that we get quite frequently). My personal email is [email protected]; please feel free to email me with just a few additional details regarding additional feature requests and I'll be sure to get that information over to my head of product. Kindly, Robert B. Community Manager @ Avail.co
Alternativas consideradas anteriormente:
Best Customer Support
Comentários: There was an issue that a potential tenant when completing his application. He notified me and I called the support number. The person I spoke with went into the system to see what the problem may have been. He told me he would work on it and get back with me. He also said he would contact the potential tenant, which he did. A few hours later I received an email stating they figured out the problem and spoke with the potential tenant. The support person sending the email was different from the person I spoke with. She also let me know if I needed anything else to let her know and that she would be there through the weekend. Everything was fixed. I received the application with all of the reports. That’s as far as I’ve gotten at the moment. I was just amazed at the immediate response and the communication through email throughout getting the problem handled.
Vantagens:
I am a new landlord with 2 properties. I was looking for software that would provide the background and credit check along with an eviction report. Being able to select a lease and add in my clauses for a specific state is a plus. It is also important for my tenants to be able to pay online and through ACH. I also wanted my tenants to be able to submit maintenance requests through the software.
Desvantagens:
I just started using it. So far it was fairly easy to set everything up and get the property listed.
Resposta do Avail
há 2 anos
Hi Kisha, thank you so much for the review! We genuinely appreciate your feedback and are happy that Avail has been able to help with your rental screening needs. We've put a lot of time into developing a fully comprehensive application and are glad that it has helped with your 2 properties so far! Thank you so much again and please let me know if there's anything else we can assist with. Kind regards, Robert B. - Community Manager @ Avail.co
Alternativas consideradas anteriormente:
Avail is Completely Meh, Better Going Elsewhere
Comentários: Pretty miserable. Their website is decent, but often times not intuitive at all, which makes it confusing. As said above, customer service is laughably bad and the reason I'm switching. And not having an app in this day and age is totally baffling. Cannot figure out where they are adding any value every time they hike their prices
Vantagens:
I like that payments can be made with no fees if you go for the premium option
Desvantagens:
The price has been steadily increasing, but they lack even a basic app. Their customer support is horrible; they always are unavailable in the morning for "team meetings" and then in the afternoon you always get "all representatives are busy at this time" with no option to leave a message.
Best Property Management
Vantagens:
Everything I needed for a property management software to start managing tenants with applications, background checks, upload own leases, deposits, email communications for the property manager to the tenants, maintenance request portal and more, but the best service I've enjoyed has been their awesome customer service team that has been so knowledgeable, patience and very helpful with all my questions. They took so much stress and concerns I had off my mind about using this software. I would highly recommend AVAIL to any other agent or company that's looking for an effective and simple program to use within their property management division.
Desvantagens:
Nothing serious. Just a couple of times I experienced a lag in information updating on the screen, but it could have been me (user error).
Resposta do Avail
há 2 anos
Hi Sherri, thank you so much for the kind review! We are so happy to hear you had a great experience with the product, and want to be sure to take into account the areas of feedback where we can also improve. In terms of your point about the lag in screen load time, sometimes this can be a connectivity issue. That said, if there's anything I can help out with please feel free to reach out by sending an email to [email protected] and I'll do my best to relay that feedback directly to my product team. We are always evaluating the different ways we can continue to provide value to all of our users. More than happy to assist! Kind regards, Robert B. - Community Manager @ Avail.co
Avail simplified my property management function
Comentários: The greatest benefit has been collecting and depositing rent.
Vantagens:
The software allows for many optional settings to customize how I like it.
Desvantagens:
The software does not allow for employees or multiple users with different levels of access.
Resposta do Avail
há 5 anos
Hi Chris, Thank you so much for the thoughtful feedback. I can honestly say that on behalf of the entire Avail team we truly are lucky to have you as a member of the Avail community. We built our platform so the process of renting could become super easy, especially for property owners who have decided to self-manage their portfolio. I've also noted the request to allow multiple employees/users to be able to have their own logins. This is something we continue to discuss on our end; I'll be sure to get your feedback over to my head of product. Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co
