FileWave Endpoint Management

Quem usa o FileWave Endpoint Management?

A solução Unified Endpoint Management do FileWave é rica em recursos e ideal para pequenas e médias empresas e distritos escolares que gerenciam ambientes de várias plataformas com equipes e orçamentos limitados.

Conheça o FileWave Endpoint Management

A abordagem híbrida da FileWave, que inclui o gerenciamento de clientes tradicional para Mac e Windows, juntamente com o moderno UEM (Unified Endpoint Management), simplifica o gerenciamento de terminais hoje e no futuro. O FileWave inclui estoque de ativos de TI, embalagem e distribuição de software, gerenciamento de patches e imagem e implantação de SO para Mac e Windows. Gerencie todos os seus dispositivos, aplicativos e configurações em computadores e dispositivos móveis. Compatível com Windows, Mac, iOS, Android e Chrome OS.

FileWave Endpoint Management - Informação

FileWave

https://www.FileWave.com

Fundada em 1992

Assistência

  • 24 horas por dia (representante ao vivo)
  • Horário comercial
  • Online

Implantação

  • Instalado - Mac
  • Nuvem, SaaS, web
  • Instalado - Windows
  • Celular - iOS nativo
  • Celular - Android nativo

Formação

  • Pessoalmente
  • Ao vivo online
  • Webinars
  • Documentos

FileWave Endpoint Management - Visão geral de preços

O FileWave Endpoint Management não possui uma versão gratuita, mas oferece versão de teste grátis.


Versão gratuita

Não

Teste Grátis

Sim

Recursos do FileWave Endpoint Management

  • Gerenciamento de configuração
  • Gestão da manutenção
  • Gestão de aquisições
  • Gestão de auditorias
  • Gestão de contratos e licenças
  • Gestão de estoques
  • Gestão de fornecedores
  • Gestão de requerimentos
  • Rastreamento de conformidade
  • Rastreamento do custo

Ver lista completa de Software de Gestão de Ativos de TI

  • Agendamento da sincronização
  • Gerenciamento da implantação
  • Gerenciamento de software
  • Gestão de dados
  • Gestão de estoques
  • Gestão de terminais
  • Reconhecimento automático de usuários/dispositivos
  • Suporte à rede sem fio

Ver lista completa de Software de Gestão de Dispositivos Móveis

  • Alertas/notificações
  • Aprovação Automática
  • Controle e acesso remoto
  • Correções personalizadas
  • Digitalização automática
  • Gestão de conformidade
  • Gestão de toda a rede
  • Implantação Automática de Atualizações
  • Painel
  • Prioridade de Atualização
  • Scanner de vulnerabilidades
  • Teste de Atualizações

Ver lista completa de Software de Gestão de Patches Informáticos

FileWave Endpoint Management - Alternativas

Mais alternativas ao FileWave Endpoint Management

FileWave Endpoint Management - Avaliações

Exibindo 5 de 34 avaliações

Geral
4,5/5
Praticidade
4,5/5
Atendimento ao cliente
4,6/5
Recursos
4,6/5
Relação qualidade/preço
4,6/5
Mirko H.
Teamleiter Support Services
Produção audivisual, 13-50 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 16/01/2019

"A new way of our “deployment-thinking”! And still a great choice..."

Comentários: Our impressions on FileWave: Sureley it is all about technology. But we are only a small team of 5 admins for all our apple clients. So we need a strong partner with an outstanding support. 
This includes various in-house and almost worldwide (even if only sporadically) departments with several demands on software, settings and needs. Before the decision to FileWave, various adjustments were only possible to a limited extent and with considerable effort. It already started with an elaborate process to create, test, re-adapt, and distribute packages to the right places. Without a meaningful booster process in a DMZ this was hardly possible. We can now finally rethink - filesets replace the time-consuming use of packages in almost allplaces. And this in a mostly simple but always complex way to expand. Includes all software, preferences, setting, access permissions and pre-post-whatever scripts. Thus complex installations can be summarized wonderful simply and still be arranged in individually. 
This was one of the outstanding features of Filewave, as it saves us a lot of time and takes our thinking about the distribution of needs of all kinds to a new level. Second: With the booster technology, we now have access to all our employees, no matter where, at what time or in what network. The Internet is all it takes for our IT to act. For changes and updates of security settings and innovations of our production software, this procedure is unremitting and gives us an time advance

Vantagens: Self-service and kiosk - in the future we will increasingly focus on supporting the end users in their independence. With a well-structured self-service and an IT-supported kiosk, end users should have more control. 
 DEP - the integrated DEP Manager will support us in the introduction of DEP with new and"old" devices and will facilitate the initial inclusion of new hardware in our client management. 
FileVault Key Management - We are already using Institutional Recovery Keys, but want touse the personal key solution in FileWave in the future. 
 License Management - For administrative overviews of compliance reports, we will useFileWave in the future. This gives our administrators a quick overview of the licenserequirements. 
with our external procurement solution including various release processes, license softwareshould be automatically made available to authorized persons in addition to the previousmostly free software. 
 MDM - In addition to the daily challenge of smaller requirements, we will continue to expandthe DEP integration with FileWave and guarantee a smooth integration of the iOS devices. 
 Network - Exchange with other IT colleagues from other companies to get to know manyother possibilities. In many cases the problems are comparable, the solution does not always have to be reinvented.

Desvantagens: I am just worried about the fact, that it took us such a long time for choosing this product.

  • Fonte da avaliação 
  • Avaliado em 16/01/2019
Bert S.
Security Operations Lead
Software, 51-200 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 08/07/2020

"Must Have for a hybrid environment"

Comentários: Overall the experience with FileWave and their staff have been a good experience. Their solutions engineers and professional services team have went above and beyond to help us get to where we need to be for device management.

Vantagens: Being able to manage Windows, macOS, and iOS devices with one tool was a must. Being able to enroll machines with Apple's DEP into FileWave and enroll Windows machines with Group Policy made it a very easy deployment. It was instrumental in helping us achieve a fully remote-work environment to be able to deploy software, and gather device information from their Custom Field features.

Desvantagens: Having a cloud based administrative portal would be a huge plus. There is some scripting knowledge that is needed in order to accomplish the things you want to do with Windows machines, as there is no native "profile manager" or GPO-like menu like for macOS.

  • Fonte da avaliação 
  • Avaliado em 08/07/2020
Nick T.
Bishop Bennett Technology Fellow
Gestão da educação, 201-500 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    2/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    3/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    3/10
  • Fonte da avaliação 
  • Avaliado em 25/01/2019

"Easy to use, but doesn't always work"

Comentários: When it works, this saves so much time. But when it does not want to install updates properly, then it can be pretty frustrating.

Vantagens: Making filesets is very easy. The process of making a fileset and deploying it to clients is very self-explanatory.

Desvantagens: We have about 30% of clients that randomly stop checking into our FileWave server, and therefore do not get any updates that we push out. It can be frustrating tracking down ~150 devices every time I have an update to push out to make sure that it lands on their devices properly.

Resposta dos fornecedores

por FileWave em 01/02/2019

We are glad to hear that you find Fileset creation and deployment intuitive, and appreciate your candor on the troubles you are facing. We would be happy to help troubleshoot the client-side issue. Please reach out to us through our support portal at https://www.filewave.com/support/alliance-support. Thank you again for your business, and always feel free to provide direct feedback.

  • Fonte da avaliação 
  • Avaliado em 25/01/2019
Heidi S.
Computer Technician
Gestão da educação, 51-200 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 24/09/2019

"FileWave Endpoint Management"

Comentários: FileWave has saved so much time with distributing software, updates and managing our iPads.

Vantagens: The software is easy to use, it works quickly. Years ago we had to re-image computers to distribute updates. With FileWave, you just create the file set and update the model, off it goes to all of the client devices. It is a top quality MDM and makes managing iPads a breeze. Another nice feature is device location. Once enrolled a device sends a location. It makes locating lost devices easier.

Desvantagens: Honestly, I can't think of anything at the moment. This product has made life so much easier in our department.

  • Fonte da avaliação 
  • Avaliado em 24/09/2019
Jeffrey P.
PC Tech
Gestão da educação, 201-500 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 10/06/2020

"Awesome software for IOS"

Comentários: The software has been a real help in managing our iPads in one place without the need to touch devices. Long as a device has internet I can manage it from anywhere.

Vantagens: The ability to manage IOS updates and software in one place over the internet without the need to touch devices again after initial setup.

Desvantagens: There is a setting that allows the name of the devices to be in the middle of the lock screen which is easier to read that isn't available with Filewave. Filewave does allow for the name at the bottom of the lock screen but it is smaller and harder to read. Not a deal breaker and users have adapted :)

  • Fonte da avaliação 
  • Avaliado em 10/06/2020