Channable

Great tool, great support

Comentários: I have discovered and used channable for multiple clients during my job as an SEA specialist at a marketing agency; the tool is also widely used in my current job at a retail company. I have always experienced the use of Channable as very easy, and as indicated earlier, I am very positive about the contact moments with support.

Vantagens:

You have all the options you need to set up the perfect product feeds. Using the tool is very simple and intuitive. The support department is very helpful if anything is unclear.

Desvantagens:

Maybe I have overlooked a possibility myself, but otherwise it would be a welcome addition to be able to adjust rules in bulk. (for example: in all selected rules, replace the word "test.com" for "test.nl" or the "delivery" attribute for another attribute called "shipping_time".) In my case, this could save quite a bit of time. I would also find some more options for filtering in the overview of all feeds useful, because with more than 90 feeds you can easily lose the overview sometimes. But in this case too; maybe there are options that I myself have overlooked.

A big Thanks to the Support

Comentários: The Overall Experience went from OK to Excellent, because the Technical Service were able to guide me threw the Process in my native language, so that I can replicate what we have done for Other Plattforms.Having the Abillity to call the technical support when having Issiues makes the difference from a 2-3 Star to a 5-Star Review, because It gives me the Confidence to Achive the goals we need to Solve with Channable.Without The Technical Support, It would Consume Way more Time and Energy.So Here a big Thanks to [sensitive content hidden] for guiding me so well, full of ease and patience through the Process so that I can replicate it. That helped me a lot by Skipping Unnessesary Trial and Error!!!

Vantagens:

User Interface is clear and userfriendly. I were Able to quickly get an overview of the possibillities and Things that can be done. No Messed up UI with thousands of same looking buttons. Other Toole look and feel way more clunky like SAP.

Desvantagens:

The Rules and the Attribute Matching were not that self explainig, that I were able to upload a feed with a good Quality. To go threw The Channable Academy were Time consuming and did not resultet in giving me the exact information needed. But just 2 Days after I had a Very Good Call in German with a German speaking technikal support and we were able to Setup our. first Feed together, so now I know all the Steps Needed to upload feeds in a good quality to various plattforms.

good helper for marketplaces.

Vantagens:

Great tool to tweak and tune your essential data feeds.

Desvantagens:

I was not very satisfied with the support

An integral part of my routine

Comentários: An integral part of my weekly routine managing ecommerce clients and enhancing their product feeds.

Vantagens:

Ease of use, quick and competent support, time saving possibilites.

Desvantagens:

Some settings are hidden, or buried deep.

Highly satisfied

Vantagens:

Former deceased client of Lengow we migrated to Chanable three months ago. Thanks to the support of the Chanable team we were able to quickly implement the solution and even create parent to child feeds on our different Amazon platforms. Since then we have been able to use the solution correctly and our sales have even increased. I recommend it!

Desvantagens:

Nothing to report the api provided the work requested.

Very good tool when it comes to feed management

Vantagens:

Once you have dealt with the tool regularly, the handling is good and the features that go beyond the feed management are also quite useful.

Desvantagens:

It takes some time to get used to the tool and to feel at home with it.

Very helping customer support Team

Vantagens:

The excellent support - always if I asked for help - it appeared immediately

Desvantagens:

So far nothing - controll is given, support is there and helping faqs are too availalbe

absolutely delighted

Vantagens:

everything, it is simple and easy to understand

Desvantagens:

nothing to complain about, we are happy!

Saves me so much time

Comentários: This tool is very easy to work. Great customer service and it makes my clients grow through it's possibilities and connections.

Vantagens:

Using Channable makes me create more effective campaigns and feeds, and therefore the ROI of my clients campaigns grows. Which in return makes them and us happy, since KPIs are met. It also creates a lot of opportunities like advertising on marketplaces and other platforms. Feeds can be created in an instant.

Desvantagens:

Order connections are not available for every CMS.

Good feed management tool

Comentários: We use channable to split our "Master Feed" in individual feeds and also to import and convert external feeds to the format used by our backend.

Vantagens:

1. Easy to use 2. Fast 3. Reliable 4. Can handle huge feeds easily

Desvantagens:

1. All changes go directly live when you hit save - there's no way to revert it, and no undo. 2. It would be great if there would be some versioning system in place so that one can always revert to a previous version of the feed config. (See Google Tag Manager for a great example of how it could be done) 3. There could be some more operators, like random number etc. 4. Import of JSON 5. Nesting of the feed goes only 2 elements deep, eg. Product->Features->Colour

Delas mejores opciones para la gestión multimarketplace

Vantagens:

Es bastante sencillo e intuitivo de usar, y permite la creación de más lógicas automáticas que algunas herramientas más caras

Desvantagens:

Echo de menos el poder hacer ciertas gestiones en bloque en vez de manualmente.

Channable for Marketing Automation - No 1 Choice

Comentários: Very good, tool works as it should and customer service is always very helpful

Vantagens:

Easy to implementEasy to useSaves us a huge amount of time and work

Desvantagens:

Some features are missing, but nothing criticalWe have some very specific needs in the way we handle our accounts that sometimes we need the support team to help set up things correctly

Perfect

Vantagens:

Easy to use and customer support. Quick responsie and very helpful

Desvantagens:

Nothing at all, perfect for me at the moment

Happy customer over last 2 years

Comentários: Overall the experience with Channable has been great. We are pretty satisfied. We have never had an issue we could not solve. Support is great. And with Channable we can access new marketing channels quickly based on our feed.

Vantagens:

Channable is easy to use. It has many useful features. And the integration was easy to set up.

Desvantagens:

For the "generating categories" step when setting up feeds, I wish there was an "exporting and importing"-option as well. Currently the auto category generation feature got us about half way through the set up. The rest is manual and we have to re-check if the auto generation was correct. If would be easier to work with if we could first auto generate as much as possible, then export to excel file, then make changes and even add new category lines, then bulk import everything.

Great tool, easy to use and implement

Comentários: We use Channable mainly to prepare our product data in the right set up for our etailers/retailers and content providers. So, in Channable we have:
> direct feeds towards platforms as Google Shopping, Flixmedia, Icecat etc.
> specific sheets available for download (preferably XLSX) to transfer to etail/retail. In the second place, we use Channable to check our product data: we prepare a sheet so we can check all data for a specific product in a specific language.

Vantagens:

1. Intuitive way of working (very easy to start with) 2. Connector with inRiver 3. "Unlimited" amount of feeds to add

Desvantagens:

1. Changing the labels of the (imported) attributes is not very practical: you need to adjust the labels per project. 2. I would like to download a feed directly as XLSX, instead of CSV. 3. I would like to see who has started/set up the feed; with multiple users on board it is nice to have contact with them about for examples changes. 4. I would like to have roles and rights within our account; now everyone sees (and could change) all projects/feeds but we use the account with different departments and brands (and it would be better to have some of the projects hidden for some). 5. Sometimes the inRiver connector is not steady (some attributes are not filled), then we need support from our partner Xsarus to have it fixed. 6. The rules are sometimes hard to set up and combine. Thanks to our partner, we could manage, but this tab in the system can cause a lot of irritation.

Excellent software and service

Comentários: Channable offers an easy way of producing product feeds in different formats that allow us to send product data to all of our customers and partners.

Vantagens:

Product is easy to use and packs a punch in regards to data management, data sharing and even data manipulation.

Desvantagens:

Channable could use a few more sharing/security options. Such as one time links or encrypted messaging.

The guide of a data jungle

Comentários: We have tried manage product data with Channable and sell omnichannel.

Vantagens:

We have tried Channable for our clients who needs it for his omnichannel solution.

Desvantagens:

The tool seems to expensive for our needs.

Channable is top!

Vantagens:

It is very easy to use! The service of Channable is amazing.

Desvantagens:

There is nothing that I don't like, but de prices are a little bit higher than other feed management platforms.

Awesome support

Vantagens:

Apart from being a wonderful product, I would like to highlight the absolute world class customer support. They are easy to contact and without exception find the solution within minutes. Highly knowledgeable, friendly and fast. This is really the best CS I have ever experienced.

Desvantagens:

They're not cheap, but worth it anyway...

Excellent tool

Comentários: Channable helps us set up personalized feeds for a number of different channels from one master feed. This way we can get the right offers to the right people.

Vantagens:

Great variety of channels to link your product feeds to. After the initial learning of the system it's easy to copy often used filters and values to different feeds. Many options to keep your feeds up to date with the right package.

Desvantagens:

Learning curve for setting up the system at the start.

Channable in home&garden e-commerce

Comentários: I love the tool and easy contact with brilliant support team.

Vantagens:

I love that the product is easy to use and integrate with our business.

Desvantagens:

It would be great to have the documentation with useful rules that you can copy / paste if needed.

Great software , excellent customer service

Comentários: great

Vantagens:

simplicity customer service vast integration

Desvantagens:

I like the software overall . its simple to integrate with less experience . Moreover channable offer first integration free

Powerfull tool that saves a lot of work

Vantagens:

It helped a lot to offer our feeds correctly to Google Shopping and Facebook ads The rules you can use are powerfull and save a lot of work

Desvantagens:

It got pretty expensive when our channels and porductcount grew.

Channable Support for Alpargata Uris

Comentários: I needed support optimizing rules and master rules for my client, and the Channable support team responded to my questions but also optimized my feed and master rules.

Vantagens:

This software is easy to use, very friendly and contains all necessary features that we need.

Desvantagens:

Limited amount of Master Rules that we can use for each feed.

Support and avaiability of channels

Vantagens:

The module that is available for this software that make super easy the integration to our cms. The support is fast and very accessible.

Desvantagens:

The existing templates to marketplaces should be more updated.