RealPage

Perfect for all of your apartment pricing needs

Comentários: In the three years that I have been using RealPage, I have had few gripes with the software. We have used 2 separate iterations of RealPage Yieldstar and both have strengths and weaknesses. Everyone at my office has had a great experience using this software. Their team is also very helpful if you have any questions or problems. Minus the few small gripes I would happily recommend RealPages products to anyone in the property management industry.

Vantagens:

Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance. The dashboard will go over new lease rents, revenue, and revenue trends in an easily digestible visual graphs and charts.

Desvantagens:

Pulling reports is quick, but the formatting on most of the reports you pull make them pretty hard to print, or easily go through without quite a bit of searching for what you need. in our use case (We only use Yieldstar) It is pretty pointless for us to be put in the home page when we only one option to go to. I wish there was a way to have the default home page set to the dashboard.

Easy functionality with Bulk Functions

Vantagens:

I like Onesite's use of the bulk functions. For student housing where you have typically one generic move in and move out date, it's great to be able to just click right down the line for all move ins and move outs. This feature is also helpful for us when posting late fees and entering multiple invoices at once. This by far was one of my favorite features that really saved us a lot of time! Additionally, I really liked that if you entered an invoice and were over budget in a particular category it would alert you. I also liked that each month all the month end reports were saved in the AME reports section.

Desvantagens:

I disliked that when you pulled up a unit in Onesite, it would bring up all past, current, renewed, etc. at the same time. I found that sometimes it was really confusing to try and see who was in a particular unit at the time. Additionally, I found it really hard to know what reports pulled exactly what, sometimes I would have to pull multiple reports to get the a specific piece of information.

RealPage is a nightmare for vendors

Comentários: I'm a vendor who was requested by a P.M. company to sign up with RealPage. I wish I said no in the beginning. I paid the $200 to get my profile upgraded. Then I paid $109 to get the P.M. company listed on my account. I filled out R.P.'s outdated W-9 online, then they emailed me that they needed an "updated" W-9, not the one that is supplied in THEIR website. I submitted the new one via email, they still send emails stating that they need it... Another major negative is that I paid $109 to get the P.M. listed on my account, but the P.M. is requiring $1M liab + $1M excess liab/umbrella + $1M auto with additional riders. All totaling over $10K in additional insurance premiums over what I currently carry ($1M gen liab/$500k auto, no excess/umbrella). The job was only going to pay $8k gross, that wouldn't even cover the insurance costs, much less the time and labor. After all is said and done, I'm out of the prospect and $309 for this experience. They don't offer refunds. I turned off the auto renewal. I hope ZRS prop mgt reads this.

Vantagens:

Nothing at all. They need to offer refunds.

Desvantagens:

Their 5 platforms don't work well with each other so it's hard to navigate between them. They need to update their W-9 on their site and stop wasting peoples time by having them submit new ones. You don't know what the PM requirements for insurance are unless you pay $109 to find out.

Simply the BEST!

Comentários: Keep being awesome! Customer support is so helpful too and they deserve all the stars!

Vantagens:

I have been working in property management for 7 years and have used several different software programs, can say hands down that OneSite is simply the BEST! It's user-friendly and if you can use a smartphone you can easily navigate the pages in and out to find what you need. It's like using a smartphone - it just makes sense. Reports are where you expect they would be and it makes my life so easy. Then, when something isn't clear their support team is there to help you and they sound like they like their jobs and are actually pleasant and eager to help and please!! A HUGE PLUS!!! The best part is that it is integrated with so many other programs that make my job easy so I can spend more time with current and prospective residents. I LOVE OneSite and would recommend it to anyone!!!!

One of the Leading Property Management Softwares in the Industry

Comentários: I have used Real Page in the multifamily industry. I have uses this software among many other property management softwares such as Yardi, Rent Manager, and ResMan.

Vantagens:

Real Page for Property Management is a great tool for managing your community. It is easy to locate and pull the reports you need, as well as manage prospective residents and current residents. All the information you need is right at your fingertips!

Desvantagens:

Honestly- the advertising is my least favorite thing about the software. Just because I use the software and sometimes Google how to do things, Real Page shows up as an advertisement all over my personal accounts, such as Facebook.