Reliant Parking

Easy to Use-Very helpful

Comentários: Reliant Parking has been a valuable addition to our community and how we manage parking. Our partnership has just begun but I believe it will be a successful collaboration.

Vantagens:

The software is very easy to use and the youtube tutorials are extremely helpful. The support team has made the onboarding process quite easy and I could not be more thankful.

Desvantagens:

Like anything else it takes time to learn but they make it very easy

Easy to Use for Management

Comentários: I really enjoy having Reliant Parking so we can monitor what is going on when we are not on the property.

Vantagens:

I like that it is easy to use when I am on the Desktop. It helps Residents access guest passes and passes for themselves. By them having access it helps me focus more on my job and less on helping them.

Desvantagens:

I don't like that on my mobile phone the screen will not fully show on the pop ups when registering a vehicle or guest pass. Residents have mentioned they sometimes can't log-in.

HOA Review

Vantagens:

Obtaining Guest Parking permits when needed

Desvantagens:

It's a challenge uploading vehicle information.

Awesome pro

Vantagens:

Ease of use and replacement permits, access to the system

Desvantagens:

That it didn't come out sooner. Wish that we knew about it a long time ago.

Review

Comentários: I have ha da great experience with the system and all staff.

Vantagens:

I am able to run reports that provide the info that I need and can easily see in real time what is taking place.

Desvantagens:

Nothing that I can think of as what I need is provided.

Manager

Comentários: Property parking control.

Vantagens:

Reliant parking offers the ability to have an accurate database for resident vehicles and emails. They are very attentive to our property which ensures our residents always have ample amount of parking.

Desvantagens:

There aren’t any cons that I can think of. Our property database was easily added. The permit process is effortless.

Parking Management Lifesaver

Comentários: The Reliant team is amazing. Onboarding properties is a piece of cake, the resident portal is easy to navigate so our customers are happy and the towing companies love having real time access to parking permit information.

Vantagens:

Our team was spending entirely too much time processing, creating and delivering old fashioned parking permit hang tags that were hard to verify, inconvenient for the staff and residents and a huge source of complaints from our residents who had to coordinate their schedules around the rental office hours in order to receive guest passes etc. Being able to outsource this time consuming task has been very helpful to our on-site Property Managers and allows our residents 24/7 access to their parking permits and visitor passes.

Desvantagens:

It would be amazing if the reliant manager portal could integrate with property management software like Entrata so parking permit info was automatically added to resident accounts allowing our team to see all of the vehicle information in one spot

Great parking management tool

Vantagens:

Very easy to easy even to a non-tech savvy individual. AND support is always available. Even in the chat box - no robots (or atleast doesn't feel like it)

Desvantagens:

Notification of expired permits or noncompliance

Parking management

Comentários: Parking management is a good program. More support response is needed.

Vantagens:

Overall a good system for parking management for large associations.

Desvantagens:

Difficulty with staff communication and response.

Excellent App

Vantagens:

Residents can register their vehicles for parking permit themselves.

Desvantagens:

Can’t think of anything. Therefore can’t comment.

Reliant Parking is easy and user friendly to maintain information and rules

Vantagens:

it is easy to use and saves us a lot of time by using its features.

Desvantagens:

I like reliant parking as it is. It has not given me any challenges that have been a deal breaker.

General Manager Opinion

Comentários: All is well.

Vantagens:

We appreciated the communication and ease of the program.

Desvantagens:

I cannot think of anything. If I do, I will let you know.

Reliant Parking Review

Comentários: Excellent

Vantagens:

The app and clients can sign up on their own.

Desvantagens:

I have to move in/move out each time a new renter.

Reliant Parking is a great addition to our community!

Comentários: In short, Reliant Parking has been a great addition to our site. It has allowed us to control the parking issue and maintain our resident satisfaction experience. [sensitive content hidden] have been great to work with and have helped us through any inquiries or concerns.

Vantagens:

Reliant helped us get our community parking problems under control. The system allowed us to set limits for vehicles allowed per apartment size. The permits are unreserved or reserved and allow us to monitor the vehicles parked on the site.

Desvantagens:

I wish the program synced with Yardi. Additionally, the vehicle license plates could be scanned versus having them to be manually entered into the system or APP. This would save the towing company time when they are monitoring the site.

Presidio Apartments

Comentários: Great company! All employees are knowledgeable and helpful when needed.

Vantagens:

The software is easy to use. Our team often explains to new residents how to access their account using the software and we never have to discuss it again. Which is nice.

Desvantagens:

Nothing. The software is pretty self-explanatory and easy to use.

Best Software

Vantagens:

Easy to use, very detailed. Easy to find information

Desvantagens:

I do not have anything that I do not like

Great Feature to have on property

Comentários: We like using Reliant overall. It could be a bit more user friendly on the management side.

Vantagens:

i like that our residents have access through a mobile app

Desvantagens:

on the computer version, there are many boxes (submenus) that open as tiny boxes and you need to be scroll side to side or up and down to be able to see all the info. some boxes do not have the scroll option therefore you cannot see all the information.

Reliant Review

Comentários: Over all I have a good experience

Vantagens:

How easy it is to use on a daily bases

Desvantagens:

That residents have access to it as well

Relaint Parking Review

Comentários: Reliant parking is reliable. If any complications our Direct Contact [SENSITIVE CONTENT] is always available and ready to resolve any issues.

Vantagens:

The software is easy to use. The reports are accessible and the information on file is what we need.

Desvantagens:

application works well no need to adjust.

Reliant Parking

Comentários: Great experience using it because we don't have to patrol the parking lot.

Vantagens:

It makes managing the parking lot easier.

Desvantagens:

There is nothing that I dislike. Program is working well.

good service for good value

Comentários: Very good

Vantagens:

Software is user friendly and very efficient

Desvantagens:

I do not find anything about the software to be difficult to use

Effective if you have property where full functionality is permitted

Comentários: They work fine. They only issue permits for us, which we could do in house. They will not enforce parking in our area, so it is for the most part useless and double work for the onsite team.

Vantagens:

Software is fine. In general, user friendly.

Desvantagens:

Printing temp permits or guest passes is too complicated needing the person license plate number, make model etc.

HOA Board Presidents' experience

Comentários: Reliant Parking has done a great job of keeping our Guest Parking lots open for Guests with valid permits.

Vantagens:

Can create a Guest Permit quickly. Can review permit histories easily.

Desvantagens:

As a User on the account, I have found site navigation to be confusing.

Works OK.

Comentários: Work ok as an employee and resident

Vantagens:

Easy to use overall. Nothing good or bad just neutral.

Desvantagens:

Nothing bad to say about the app or the company.

Parking At Ease

Comentários: I have had nothing but a great experience from the team at Reliant, they are always willing to help, investigate and work with my residents at all time. [SENSITIVE CONTENT] has been with us from the start when we rolled this out and he is FANTASTIC to us and our tenants.

Vantagens:

Reliant is VERY user friendly for my residents, I am a property manager and it's very easy to use for me and my tenants.

Desvantagens:

When I am not on the property and guest use it late at night and it freezes up or malfunctions as technology sometimes does.