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AbacusLaw
Conheça AbacusLaw
O AbacusLaw melhora o fluxo de caixa, faturando e cobrando os clientes para que os usuários possam se concentrar nos negócios. Fundada em 1983, a AbacusLaw pode lidar com todos os aspectos da cobrança, incluindo horas, contabilidade fiduciária, contabilidade geral, folha de pagamento, contas a pagar e receber, redação de cheques, demonstrativos financeiros, regras dos tribunais, formulários em PDF dos tribunais com preenchimento automático, casos, conflitos, contatos, boletins, documentos, e-mails, arquivos e muito mais. Também está disponível na nuvem privada para uma solução completa à prova de desastres.
Quem usa AbacusLaw?
O portfólio de produtos e serviços do Abacus é flexível e escalável dinamicamente para oferecer suporte a profissionais da área jurídica, desde autônomos até grandes escritórios.
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AbacusLaw
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Avaliações do AbacusLaw
Customizable Software and Amazing Support
Comentários: Every single person I've dealt with at Abacus, from initial sale to professional services to tech support, has been patient, professional, knowledgeable, and effective. I've dealt with too many companies who virtually disappear after making the sale. The people at Abacus are nothing like that; their service and support are first rate.
Vantagens:
The software uses a customizable database structure, so you can create or modify forms and fields to make them relevant for the types of cases you handle. In areas where aspects of the program are not wholly intuitive, Abacus's knowledge base and online instructional videos are very helpful. Abacus tech support is amazing.
Desvantagens:
AbacusLaw links to MS Outlook, but not to any other email/calendar client (and I had to quit Outlook for another more reliable email/calendar solution because Outlook is extremely problematic in key, basic areas). I feel like I should be able to drop an email message from any email application -- or any file, for that matter -- into an AbacusLaw matter. I do wish the client portal (for exchanging documents with clients) were available.
Alternativas consideradas anteriormente:
All the Bells and Whistles
Comentários: I have been an AbacusLaw users since I opened my own firm in 2006. I have used the software and switched to APC. I went briefly with a competitor for four months because of the cost difference and learned quickly: you get what you pay for. I promptly switched back to Abacus and determined that the APC was worth it.
Vantagens:
The ease of use, the triple reconciliation feature, and the linking items to client matters.
Desvantagens:
I wish the calendar syncing feature with Google calendar/Outlook was easier and not manually required. I also wish the price point was lower for small firms. It's just me and a paralegal.
The program has become worst than ever!
Comentários: The program always had issues but over the last year or two, the customer service has been dismal and the problems have been increasing. When the problems have to do with accounting records, it is very impactful and time consuming to fix. It has been a disruption to our daily work without any resolution to the existing issues.
Vantagens:
The program strives to assist with case management, billing and accounting - all within one program, but falls VERY short of achieving its intended goals.
Desvantagens:
It is the worst time-consuming inefficient and ineffective program I have had to work with. I've dealt with them for over 12 years and it is getting worst rather than better. It has cost me more money in lost time than I have paid for the program itself. Customer service is also horrible, with no responses being received as to emails, calls, scheduled appointments being missed, etc. The program glitches are a daily issue that slows down work productivity. Unfortunately having all of our records in the program makes the jump to another program complicated so best advice: do not use ABACUS!
Resposta do CARET
há 2 anos
Hi Mary, we're very sorry to hear that your experience with AbacusLaw is not living up to your expectations. We will be sure to pass along this feedback to our team and use it to continuously improve our services.
Alternativas consideradas anteriormente:
Abacus Law - A Year In
Comentários: We wanted a product that allowed us to have a 360 view on our productivity, profitability, case management and accounting software. Abacus has provided us with this in one package.
Vantagens:
The time ticket and notes functions have increased our accuracy and efficiency in billing, and provide attorneys and partners with the ability to provide clients with accurate status reports on their matters. The document management function mean that teams can access all information quickly. The software allows partners to track their teams productivity and evaluate work in progress.
Desvantagens:
The software does not provide for multiple currency databases - although Abacus built several for us. The outlook function is not so stable and with us use several currency databases, you have to keep switching the outlook function in each database. The reports format takes some getting used to - they would be easier to use if they could be downloaded as excel spreadsheets.
Good not Great, but what is...
Comentários: Our billable hours have increased, due to the ease of use of the timekeeper processes.
Vantagens:
Linking ability between names, matters, the calendar and to email.
Desvantagens:
Least favorite is so ironic. In Abacus Accounting retainers are painstaking and excruciatingly burdensome to keep track of and requires manual allocation to timekeepers.
