--- description: Tudo sobre Doctible: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Doctible - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Reputação](/directory/30750/reputation-management/software) > [Doctible](/software/187669/doctible) # Doctible Canonical: https://www.capterra.com.br/software/187669/doctible Página: 1 / 12\ Próximo: [Próxima página](https://www.capterra.com.br/software/187669/doctible?page=2) > Permita que os consultórios médicos cresçam e prosperem, promovendo a retenção de pacientes e reduzindo os não comparecimentos. > > Conclusão: 265 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Doctible? Atende consultórios e grupos privados e focados em oferecer uma ótima experiência ao paciente, ao mesmo tempo em que retêm seus pacientes mais leais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.8/5** | 265 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.8/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.8/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Doctible - **Localização**: San Diego, EUA ## Contexto comercial - **Preço inicial**: US$ 249,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, iPhone (celular), iPad (tablet) - **Idiomas**: espanhol, inglês - **Países disponíveis**: Estados Unidos ## Recursos - Agendamento de compromissos - Análise de sentimentos - Compromissos recorrentes - Comunicação de duas vias - Confirmations/Reminders - Conformidade com HIPAA - Email Reminders - Gerenciamento de SEO - Gerenciamento de contatos - Gestão de clientes - Gestão de compromissos - Gestão de experiência do cliente - Gestão de respostas - Mensagens de texto em massa - Mensagens em dois sentidos - Mensagens programadas - Para o setor da saúde - Personalização de mensagens - Rastreamento de engajamento - Reagendamento - Relatórios e análise de dados - Respostas automáticas - Review Sharing - Segurança de dados - Solicitação de avaliação - Third-Party Integrations ## Integrações (1 no total) - Vision ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Gestão de Reputação](https://www.capterra.com.br/directory/30750/reputation-management/software) ## Categorias relacionadas - [Software de Gestão de Reputação](https://www.capterra.com.br/directory/30750/reputation-management/software) - [Software de Conformidade com a HIPAA](https://www.capterra.com.br/directory/31896/hipaa-compliance/software) - [Software para Dentista](https://www.capterra.com.br/directory/20027/dental/software) - [Software de Aviso de Compromissos](https://www.capterra.com.br/directory/30997/appointment-reminder/software) - [Plataforma de SMS em Massa](https://www.capterra.com.br/directory/30842/sms-marketing/software) ## Alternativas 1. [Weave](https://www.capterra.com.br/software/141842/weave) — 4.3/5 (668 reviews) 2. [Solutionreach](https://www.capterra.com.br/software/160916/solutionreach) — 3.8/5 (236 reviews) 3. [Phreesia](https://www.capterra.com.br/software/131633/phreesia) — 4.3/5 (166 reviews) 4. [Tebra](https://www.capterra.com.br/software/129169/tebra) — 3.9/5 (1362 reviews) 5. [Florence eConsent](https://www.capterra.com.br/software/1037065/econsent) — 4.3/5 (27 reviews) ## Avaliações ### "Great Service" — 5.0/5 > **Avaliador Verificado** | *11 de fevereiro de 2020* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 8.0/10 > > **Vantagens**: We started utilizing the Doctilbe service so we could easily gather Google reviews from our exiting patients. We went from only having 5 Google reviews to 99 5 start reviews. We also have the reviews connected to our website as a testimonials page and have over 900 5 star reviews there as well. > > **Desvantagens**: My biggest problem with the software is the fact that we still had a lot of people simply entering a review with Doctible but not taking the extra step to visit Google. I spoke to a rep today and apparently there has been a change on that format. I'm excited that the new text will provide us with even more great google reviews. > > I think it's great and defiantly provides us with an easy way to gather reviews from our patients. ----- ### "Works very well for our office\!" — 5.0/5 > **Christine** | *3 de agosto de 2023* | Consultório médico | Taxa de recomendação: 10.0/10 > > **Vantagens**: User friendly platform, you get suggestions for number of reminders that should go out but can easily change it if needed. Templates are easy to change, and to upload photos. The morning email will let you know how many unconfirmed patients we have for the next few days so you can focus on those. Many patients prefer text messaging, and this allows us to meet their needs. > > **Desvantagens**: If you need technical support, it is not 24 hrs./ at times you have to wait a few hours until they open since we are clearly not in the same time zone. > > It has been a game changer for us communication with our patient and also to manage recalls and appointment reminders. Support is always helpful and professional. ----- ### "Dental Offices Beware" — 1.0/5 > **Avaliador Verificado** | *6 de janeiro de 2023* | Serviços ao consumidor | Taxa de recomendação: 0.0/10 > > **Vantagens**: Not one thing. It messed up our patient recall and reminder efforts > > **Desvantagens**: Messed up our patient reminders and had patients coming on on the wrong day/time. > > If I could I would give this company 0 stars. There is something fishy about them. They have completely veiled their contact numbers, their emails, and any attempt to reach anyone with decision making authority is futile. We yielded to their way too aggressive, over-the-top offer of trying their patient communicator system for 30 days, and by day 28 we had encountered a technical problem that was disastrous for our patients, ie showing up on the wrong day and the wrong time. Like I mentioned above, getting ahold of anyone directly was futile and it took two days from the time we encountered this glitch to reach anyone, both y telephone and email. From that point on, it took another 13 days to get a ticket issued for technical support. By then, we are out of the 30-day trial period, and we have run out of patience to try to reach them. They are unyielding in nullifying our contract and refunding our money, so now we will take this up with the California Department of Consumer Affairs, BBB, and all noteworthy and reputable dental associations. Consumer beware... this is a company that is run by a bunch of unprofessional amateurs, plagued by false advertising and their website is filled with inaccuracies. Probably wont be in business much longer than the 13 month contract signed. ----- ### "Amazing Product" — 5.0/5 > **Sonja** | *5 de junho de 2023* | Hospitais e Saúde | Taxa de recomendação: 10.0/10 > > **Vantagens**: Doctible is user friendly - not only for our business in sending reviews, but for our patients to receive them and go straight to the review platform to review us or leave feedback that comes directly back to us. > > **Desvantagens**: There is nothing that I would change in their review platform. > > In my personal experience Doctible is the best review platform out there. We left Doctible twice, not because we weren't happy, but because our management software offered us the ability to send patient reviews included in the cost of what we were paying. We thought financially it made sense to leave because of this; however, both times we were highly disappointed and came back to Doctible. Our practice is in a highly competitive market and it is important to maintain a visible online presence. With our previous company we received very few reviews during our time with them and upon switching back to Doctible we immediately began averaging between 4-7 Google reviews a week. We have learned our lesson not once, but twice and will not be leaving again\! ----- ### "Love Doctible \!\!\!" — 5.0/5 > **Alise** | *3 de maio de 2023* | Consultório médico | Taxa de recomendação: 10.0/10 > > **Vantagens**: Building our Google reviews and communication with patients > > **Desvantagens**: Unable to attach a photo or picture to a text, but I believe you updated this. It would also be nice if the campaigns would do a text blast instead of just email. > > Excellent. Always great service and never any problems with the technology. Ive never had to make a call to support for anything. ----- Página: 1 / 12\ Próximo: [Próxima página](https://www.capterra.com.br/software/187669/doctible?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/187669/doctible) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados