--- description: Tudo sobre Unbabel: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Unbabel - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Tradução](/directory/30934/translation-management/software) > [Unbabel](/software/187811/unbabel) # Unbabel Canonical: https://www.capterra.com.br/software/187811/unbabel > Software de tradução com tecnologia de inteligência artificial (IA) que usa machine learning sofisticado para que você possa responder e interagir como um nativo do idioma. > > Conclusão: 4 usuários atribuíram a nota **3.8/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Unbabel? Líderes de atendimento ao cliente em organizações globais de médio e grande porte. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **3.8/5** | 4 Avaliações | | Praticidade | 4.3/5 | Com base em avaliações gerais | | Suporte ao cliente | 2.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 2.7/5 | Com base em avaliações gerais | | Recursos | 3.8/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Unbabel ## Contexto comercial - **Público-alvo**: 2–10, 11–50, 51–200 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, holandês, húngaro, indonésio, inglês, italiano, japonês, norueguês, polonês, português, romeno, russo, sueco, tailandês, tcheco, turco, vietnamita, árabe - **Países disponíveis**: Portugal ## Recursos - Automação da localização - CRM - Gestão de projetos - Third-Party Integrations - Tradução automática ## Integrações (1 no total) - Zendesk Suite ## Category - [Software de Tradução](https://www.capterra.com.br/directory/30934/translation-management/software) ## Categorias relacionadas - [Software de Tradução](https://www.capterra.com.br/directory/30934/translation-management/software) - [Programa de Inteligência Artificial](https://www.capterra.com.br/directory/30938/artificial-intelligence/software) - [Sistemas de Suporte ao Cliente](https://www.capterra.com.br/directory/32315/customer-support/software) - [Software de Gestão de Comunicação com o Cliente](https://www.capterra.com.br/directory/31002/customer-communications-management/software) - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) ## Alternativas 1. [UserWay Accessibility Widget](https://www.capterra.com.br/software/218549/userway) — 4.9/5 (330 reviews) 2. [All In One Accessibility](https://www.capterra.com.br/software/1038149/all-in-one-accessibility) — 5.0/5 (8 reviews) 3. [Atera](https://www.capterra.com.br/software/144309/atera) — 4.5/5 (448 reviews) 4. [accessiBe](https://www.capterra.com.br/software/212877/accessibe) — 4.6/5 (53 reviews) 5. [Rippling](https://www.capterra.com.br/software/172127/rippling) — 4.9/5 (4777 reviews) ## Avaliações ### "Greatly integrated with Zendesk" — 5.0/5 > **Avaliador Verificado** | *15 de setembro de 2022* | Bens de consumo | Taxa de recomendação: 10.0/10 > > **Vantagens**: The integration with Zendesk was so good I thought it actually was part of Zendesk. > > **Desvantagens**: It sometimes misdetects languages (could say a language is Dutch when it's French or a totally different language) ----- ### "My Personal Unbabel experience" — 4.0/5 > **Avaliador Verificado** | *10 de junho de 2019* | Internet | Taxa de recomendação: 3.0/10 > > **Vantagens**: Making money with all the offered tasks. > > **Desvantagens**: Being closed to assignments too soon and customer support is not good > > Would be a great part time job from home to work with if they don't close you language pair. ----- ### "Buyers Beware..." — 1.0/5 > **Avaliador Verificado** | *9 de janeiro de 2020* | Publicidade e marketing | Taxa de recomendação: 0.0/10 > > **Vantagens**: Our customer success manager who manages our Knowledge Base said it was easy enough to set up. > > **Desvantagens**: We were really sold a bill of good with this software, but what's worse is how our negative experience was handled by their team. Our goal was to translate our Knowledge Base into three languages and we were assured our business and jargon would be elegantly translated. We were told the AI would do the heavy lifting, and if we created a library of terms unique to our business they would be properly captured in the translation. Then some one would copy edit from there. This was our first foray into this space so we decided to start with a small pilot. I am so glad we did and didn't waste more money. It was pretty obvious that they just ran our content through their AI resulting in "choppy translations." One customer's feedback was, "if I were a new user, I'll say: "why are these sentences so weird ? 🤔" Another customer said they misused verbs which made for unpleasant reading. When we brought this feedback to Unbabel, there was minimal effort to help us get to a good place. In fact, I had to follow up twice just to get a response to an email with our list of issues. When I finally got a response, I was told that we should look at our overall translation requirements for 2020 and then be provided "a full quote for that work over 2020." Being upsold in the middle of working through documented issues was my impetus for writing this review. The poor product experience was really compounded by the tone deaf support. > > Negative. ----- ### "The Fastest and Most Reliable Translations" — 5.0/5 > **Stephanie** | *1 de outubro de 2021* | Aviação e aeroespacial | Taxa de recomendação: 10.0/10 > > **Vantagens**: - Speed - Quality - Top-notch support - Tracking - Integrations - Any channel compatible - Easy to use natively within your CRM. > > **Desvantagens**: It is slightly on the pricier end but 100% worth it. > > Excellent support and seamless product anyone can use right away. ## Links - [Ver em Capterra](https://www.capterra.com.br/software/187811/unbabel) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados