---
description: Tudo sobre FieldEx: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: FieldEx - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# FieldEx

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> O Custella Field Service Optimization é um aplicativo usado para simplificar o gerenciamento de vendas em campo.
> 
> Conclusão: 20 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o FieldEx?

Empresas de trabalho de campo com tarefas/pedidos específicos que exigem gerenciamento com uma força de trabalho de campo de 500 ou mais.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.5/5** | 20 Avaliações |
| Praticidade | 4.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.7/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais |
| Recursos | 4.2/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: FieldEx
- **Localização**: Petaling Jaya, Malásia
- **Fundada**: 2018

## Contexto comercial

- **Preço inicial**: US$ 0,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 209

## Recursos

- Acesso para Celular
- Agendamento
- Agendamento de manutenção
- Asset Lifecycle Management
- Assinatura eletrônica
- Banco de dados de contatos
- Coleta de pagamento no campo
- GPS
- Gestão de calendários
- Gestão de estoques
- Gestão de inspeções
- Gestão de pedidos de trabalho
- Gestão preventiva
- Gestão técnica
- Histórico de atendimento
- Lembretes
- Manutenção preditiva
- Painel de atividades
- Rastreamento de recursos
- Relatórios e estatística
- Roteamento
- Third-Party Integrations

## Integrações (4 no total)

- Calendly
- Dynamics 365 Business Central
- Google Calendar
- Salesforce Sales Cloud

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento

## Category

- [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software)

## Categorias relacionadas

- [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software)
- [Programas de Manutenção Preventiva](https://www.capterra.com.br/directory/31023/preventive-maintenance/software)
- [Software CMMS](https://www.capterra.com.br/directory/30032/cmms/software)
- [Software de Manutenção](https://www.capterra.com.br/directory/30058/maintenance-management/software)

## Alternativas

1. [Fracttal One](https://www.capterra.com.br/software/159911/fracttal) — 4.6/5 (1773 reviews)
2. [Jobber](https://www.capterra.com.br/software/127994/jobber) — 4.6/5 (1420 reviews)
3. [FieldPulse](https://www.capterra.com.br/software/153475/fieldpulse) — 4.6/5 (411 reviews)
4. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5059 reviews)
5. [Service Fusion](https://www.capterra.com.br/software/135788/service-fusion) — 4.3/5 (290 reviews)

## Avaliações

### "Excellent Customer Support Experience" — 5.0/5

> **Nor Amelia Suriati** | *15 de agosto de 2025* | Telecomunicações | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated.
> 
> **Desvantagens**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs.
> 
> Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges.

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### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5

> **Avaliador Verificado** | *30 de janeiro de 2026* | Serviços financeiros | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases.
> 
> **Desvantagens**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians.
> 
> Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution.

-----

### "FieldEx Review" — 5.0/5

> **Mizhar** | *16 de maio de 2025* | Maquinário | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: User-Friendly Interface \&amp; Operational Efficiency. Appreciate the platform's intuitive design, which simplifies field service management tasks.
> 
> **Desvantagens**: Technical Issues. Have reported bugs and performance issues.
> 
> FieldEx delivers a strong overall experience, especially for small to medium-sized companies aiming to digitize and streamline their field operations. While not entirely without flaws, it offers a solid return on investment with its comprehensive tools

-----

### "General Manager" — 5.0/5

> **Claudia** | *19 de agosto de 2025* | Varejistas | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly.
> 
> **Desvantagens**: Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful.
> 
> It's reliable, and adaptable to our business needs. I would like to give credit to our account manager \[sensitive content hidden\] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements.

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### "Fariz review" — 4.0/5

> **Fariz** | *7 de maio de 2025* | Segurança e investigações | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The system, report, live location and job assign by planner to monitor their technician.
> 
> **Desvantagens**: I like to see the progress and looks better after a few migration. Now the apps looks like easy and more friendly for users.
> 
> I'm not the regular user but I having familiar this system for the past 5 years and this system getting better in terms of apps, features and function in apps. Support from fieldEx teams also really helps a lot when we having a issue.

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