--- description: Tudo sobre FieldEx: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FieldEx - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software FSM (Gerenciamento de Serviços de Campo)](/directory/10009/field-service-management/software) > [FieldEx](/software/188012/fieldex) # FieldEx Canonical: https://www.capterra.com.br/software/188012/fieldex Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/188012/fieldex?page=2) > O Custella Field Service Optimization é um aplicativo usado para simplificar o gerenciamento de vendas em campo. > > Conclusão: 27 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o FieldEx? Empresas de trabalho de campo com tarefas/pedidos específicos que exigem gerenciamento com uma força de trabalho de campo de 500 ou mais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 27 Avaliações | | Praticidade | 4.3/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.2/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: FieldEx Pte Ltd - **Localização**: Petaling Jaya, Singapura - **Fundada**: 2018 ## Contexto comercial - **Preço inicial**: US$ 10,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, espanhol, inglês, malaio, romeno - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Barbados, Barein, Belize, Benin, Bermudas e mais 202 ## Recursos - Acesso para Celular - Agendamento - Agendamento de manutenção - Asset Lifecycle Management - Assinatura eletrônica - Banco de dados de contatos - Coleta de pagamento no campo - GPS - Gestão de calendários - Gestão de estoques - Gestão de expedição - Gestão de inspeções - Gestão de pedidos de trabalho - Gestão preventiva - Gestão técnica - Histórico de atendimento - Lembretes - Manutenção preditiva - Painel de atividades - Rastreamento de recursos - Relatórios e estatística - Roteamento - Third-Party Integrations ## Integrações (4 no total) - Calendly - Dynamics 365 Business Central - Google Calendar - Salesforce Sales Cloud ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software) ## Categorias relacionadas - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software) - [Programas de Manutenção Preventiva](https://www.capterra.com.br/directory/31023/preventive-maintenance/software) - [Software CMMS](https://www.capterra.com.br/directory/30032/cmms/software) - [Software de Manutenção](https://www.capterra.com.br/directory/30058/maintenance-management/software) ## Alternativas 1. [Fracttal One](https://www.capterra.com.br/software/159911/fracttal) — 4.6/5 (1785 reviews) 2. [Jobber](https://www.capterra.com.br/software/127994/jobber) — 4.6/5 (1487 reviews) 3. [FieldPulse](https://www.capterra.com.br/software/153475/fieldpulse) — 4.6/5 (500 reviews) 4. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5317 reviews) 5. [Service Fusion](https://www.capterra.com.br/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Avaliações ### "Excellent Customer Support Experience" — 5.0/5 > **Nor Amelia Suriati** | *15 de agosto de 2025* | Telecomunicações | Taxa de recomendação: 7.0/10 > > **Vantagens**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. > > **Desvantagens**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. > > Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. ----- ### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5 > **Avaliador Verificado** | *30 de janeiro de 2026* | Serviços financeiros | Taxa de recomendação: 8.0/10 > > **Vantagens**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. > > **Desvantagens**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. > > Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. ----- ### "Positive experience" — 5.0/5 > **Maria** | *14 de agosto de 2026* | Serviços ao consumidor | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like that the data can be stored in a logic way as client with equipment and from each equipment can be opened a job order and also how easy it is to open a new task. I like that the clients can see the status of the jobs for their equipment. > > **Desvantagens**: It would be nice to have some kind of cookies implemented so we can click on a job and, when coming back, to have the same info/filters applied. Also, it would be nice to have a more visual way of representing the jo for the report scope. like graphs or trello/planner visual for the technicians to better visualize the tasks they have. > > Very good customer experience, the replies are very fast, the consultation meeting is a very nice \& useful add, and everybody I've interacted with had very good skills and a positive energy (Iman, Josephine and Mithran) ----- ### "Need serious improvements" — 1.0/5 > **Chiu Yan** | *6 de agosto de 2026* | Fabricação de alimentos | Taxa de recomendação: 3.0/10 > > **Vantagens**: Google Maps API works well with filling out the Task Location field Customer supports are rather quick and responsive > > **Desvantagens**: Unintuitive user experience riddled with minor bugs Search bar does not support keyword-based search Unfriendly UI design, overview page is cluttered with tiny rows of data The ability to customize Action Taken / Resolution Code fields is still locked behind paywall Lack of offline functionality > > Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill. ----- ### "Great tool, intuitive, customizable, easy to use" — 5.0/5 > **Esteban** | *20 de agosto de 2026* | Companhias aéreas/Aviação | Taxa de recomendação: 9.0/10 > > **Vantagens**: Great customer support and good value for the money. The tool is easy to use, intuitive and customizable > > **Desvantagens**: A little steep learning process at the beginning, but it worth it. Once the tool is custom configured for your use, is much more easy and intuitive ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/188012/fieldex?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/188012/fieldex) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados