--- description: Tudo sobre Gist: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gist - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [Gist](/software/188710/gist) # Gist Canonical: https://www.capterra.com.br/software/188710/gist Página: 1 / 7\ Próximo: [Próxima página](https://www.capterra.com.br/software/188710/gist?page=2) > Fonte única de verdade para contatos com bate-papo ao vivo, suporte técnico, base de conhecimento, automação de marketing por e-mail e muito mais. > > Conclusão: 149 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Gist? SaaS, agências de marketing, serviços comerciais, serviços domésticos, blogueiros e editores, comércio eletrônico ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 149 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ConvertFox Global - **Fundada**: 2017 ## Contexto comercial - **Preço inicial**: US$ 29,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Alerts/Escalation - Comunicação multicanal - Gestão da base de conhecimento - Macros e modelos de respostas - Pesquisa de texto completo - Relatórios e análise de dados - Roteamento automático ## Opções de suporte - Assistência 24/7 ## Category - [Sistemas de Help Desk](https://www.capterra.com.br/directory/30008/help-desk/software) ## Categorias relacionadas - [Sistemas de Help Desk](https://www.capterra.com.br/directory/30008/help-desk/software) - [Sistemas de Gestão de Conhecimento](https://www.capterra.com.br/directory/30094/knowledge-management/software) ## Alternativas 1. [Confluence](https://www.capterra.com.br/software/136446/confluence) — 4.5/5 (3671 reviews) 2. [Microsoft SharePoint](https://www.capterra.com.br/software/1167/sharepoint) — 4.4/5 (5421 reviews) 3. [Notion](https://www.capterra.com.br/software/186596/notion) — 4.7/5 (2718 reviews) 4. [Guru](https://www.capterra.com.br/software/145390/guru) — 4.8/5 (639 reviews) 5. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5120 reviews) ## Avaliações ### "Streamlining Customer Communication and Marketing Efforts with Gist" — 4.0/5 > **Teng** | *18 de março de 2023* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10 > > **Vantagens**: Gist plays a crucial role in our organization as a communication hub that allows us to effectively engage with leads both on our website and through email. By using Gist's chat and email features, we are able to quickly respond to inquiries and questions from potential customers and provide them with the information they need to move further down the sales funnel.In addition to its communication features, we use Gist as a CRM to manage customer relationships. With Gist's contact management features, we can easily track customer interactions on our website and record important details such as their interest and preferences. This helps us better understand our customers and provide personalized service.Gist's email marketing platform is also a key tool for us. We use it to send out newsletters and other marketing materials to our customers and prospects. With its customizable templates and easy-to-use interface, we can create engaging and effective email campaigns that drive engagement and conversions. > > **Desvantagens**: The integration plugin on the website can slow down the website speed, as shown on Google PageSpeed Insights and GTMetrix. A few times, the platform is slow to send notifications to us when there's a lead/customer using LiveChat on our website. > > Overall experience is good. The platform is feature rich and is hardly down ----- ### "SLICK Messenger Bot + Full Email Automation" — 5.0/5 > **Christopher** | *26 de janeiro de 2021* | Editoras | Taxa de recomendação: 8.0/10 > > **Vantagens**: Gist's messenger bot is very powerful and you're able to put it on your website as well as all your subdomains. It's become the \#1 way my visitors prefer to interact with me. I had no idea how much interaction I was missing until I installed it. Then add full email marketing and you're really flying\! > > **Desvantagens**: Gist is working to improve their speed through the browser. I wish the free plan allowed for use of webhooks like the paid plans do. But $29/mo isn't bad\! > > Been using Gist for years now--replaced Active Campaign for me--and I'm able to do all the same things with a messenger bot, too\! ----- ### "The all-in-one copy cat solution (and that is not necesarilly bad)" — 3.0/5 > **Bart** | *10 de março de 2021* | Serviços e tecnologia da informação | Taxa de recomendação: 7.0/10 > > **Vantagens**: I discovered Gist (when it was still called differently) and immediately bought a lifetime subscription. Its promise was to build the next Hubspot / Intercom killer solution at a way more affordable pricing point. We started off using all that was on offer: sending emails, chatbot integration, interaction tracking, building profiles, ... The team is very responsive and helped me out with multiple questions or remarks in the past. Today, we are using it only for the knowledge base solution it has on offer - which works as you expect. We switched to a more expensive alternative, Hubspot, but were not satisfied with the overall Gist experience. > > **Desvantagens**: Many of the features I have come to discover had its quirks from time to time. It was clearly a work in progress, a very promising one, yet a product that fails from time to time remains a product that fails. On the other hand, I found it sometimes hard to set things up. Once I understood how it worked, there was no issue, but being a copy cat at heart, they could have taken some of the typical flows for setup from their competitors as well. > > We liked it at first, we used it quite a lot, but got annoyed by its "beta" status. We wanted something that worked perfect or at least good, not just OK most of the times. I still believe they have a promising product and it probably improved quite a bit, but - although I have a lifetime subscription - I am not going back given I got so used to dealing with their alternatives. ----- ### "Course Creator's Dream: marketing, customer service, booking, knowledge base - It's all here" — 4.0/5 > **Andrew** | *23 de julho de 2019* | Consultoria de gestão | Taxa de recomendação: 8.0/10 > > **Vantagens**: Love that everything is integrated and works together. Chat is cross platform with twitter, facebook and your website (javascript can be placed on any website that allows it including many 3rd party apps). Email product is maturing really well compared to others in the market in just 2 short years. > > **Desvantagens**: Having an all-in-one product is really ambitious. Doing that in 2 years is spectacular. Although some features aren't yet fully developed, the product is definitely a player against others in the space. Also needs updates to customer service/communications especially in the area of product updates. ----- ### "A Marketing Suite anyone can use" — 4.0/5 > **Vinson Matthew** | *25 de julho de 2019* | Publicidade e marketing | Taxa de recomendação: 10.0/10 > > **Vantagens**: Really love their live chat feature as we are seeing a lot of enquiries compared to any other communication channels such as email, and phone call. We also love how you can segment all the leads who have contacted your website using their livechat, plus the other features will help you nurture your leads. > > **Desvantagens**: Their basic lead capture forms, pop-ups. Hope they can create a better editor for this one so that we can build good looking forms that are enticing for our website visitors. > > So far I'm very happy with Gist and their support team was outstanding. They will definitely guide and help you if your stuck into a feature or experiencing some problems or issues with a certain technology that you think is not working the way it should be. ----- Página: 1 / 7\ Próximo: [Próxima página](https://www.capterra.com.br/software/188710/gist?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/188710/gist) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados