---
description: Tudo sobre Salesforce B2B Commerce: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce B2B Commerce - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Plataformas de E-Commerce](/directory/3/ecommerce/software) > [Salesforce B2B Commerce](/software/189692/salesforce-b2b-commerce)

# Salesforce B2B Commerce

Canonical: https://www.capterra.com.br/software/189692/salesforce-b2b-commerce

Página: 1 / 2\
Próximo: [Próxima página](https://www.capterra.com.br/software/189692/salesforce-b2b-commerce?page=2)

> O Salesforce B2B Commerce oferece aos compradores uma experiência autoatendimento de compras online com toda a funcionalidade B2B necessária.
> 
> Conclusão: 9 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o Salesforce B2B Commerce?

Para empresas de B2B que desejam aumentar a receita online, facilitando a compra para os clientes, atendendo melhor aos clientes de cauda longa e tornando as equipes de vendas mais eficazes ao automatizar o recebimento de pedidos.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.8/5** | 9 Avaliações |
| Praticidade | 4.6/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.5/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais |
| Recursos | 4.8/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Salesforce
- **Localização**: San Francisco, EUA
- **Fundada**: 2003

## Contexto comercial

- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Canadá, Estados Unidos, Suíça, Áustria

## Recursos

- Acesso para Celular
- Administração de impostos
- Administração de website
- CRM
- Carrinho de compras
- Catalog Management
- Controle de estoque
- Gerenciamento de SEO
- Gestão da comunicação
- Gestão de avaliações
- Gestão de canais
- Gestão de clientes
- Gestão de comércio eletrônico
- Gestão de descontos
- Gestão de devoluções
- Gestão de estoques
- Gestão de pedidos
- Gestão de promoções
- Gestão de remessas
- Integração de mercado
- Marketing de multicanal
- Marketing por e-mail
- Opções de pagamento
- Pagamentos eletrônicos
- Rastreamento de estoque
- Real-Time Data
- Relatórios e análise de dados
- Repetição de pedidos
- Salvar carrinho abandonado
- Segurança de dados
- Third-Party Integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7

## Category

- [Plataformas de E-Commerce](https://www.capterra.com.br/directory/3/ecommerce/software)

## Categorias relacionadas

- [Plataformas de E-Commerce](https://www.capterra.com.br/directory/3/ecommerce/software)
- [Software de E-Commerce Multicanal](https://www.capterra.com.br/directory/31281/multi-channel-ecommerce/software)
- [Software para Plataformas de E-Commerce B2B](https://www.capterra.com.br/directory/31821/b2b-ecommerce-platform/software)
- [Software de Gerenciamento de Pedidos](https://www.capterra.com.br/directory/30225/order-management/software)
- [Sistemas de Carrinho de Compras](https://www.capterra.com.br/directory/30848/shopping-cart/software)

## Alternativas

1. [Fishbowl](https://www.capterra.com.br/software/123794/fishbowl) — 4.2/5 (1116 reviews)
2. [NetSuite](https://www.capterra.com.br/software/135757/netsuite) — 4.2/5 (2041 reviews)
3. [Salesforce Commerce Cloud](https://www.capterra.com.br/software/180822/salesforce-commerce-cloud) — 4.5/5 (100 reviews)
4. [Cin7 Core](https://www.capterra.com.br/software/133038/cin7-core) — 4.3/5 (734 reviews)
5. [Unicommerce](https://www.capterra.com.br/software/136123/unicommerce) — 4.3/5 (113 reviews)

## Avaliações

### "Salesforce B2B Commerce Is By Far The Best Software For Any Business" — 5.0/5

> **Tony** | *5 de outubro de 2023* | Produção audivisual | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Everything is so customizable and easy to use. Talking to team members about the different features is easy and everyone always know what you are taking about.
> 
> **Desvantagens**: We have not found any issues or glitches with this software at all and we use it very often.
> 
> Just a very pleasant piece of easy to use software.  Wish we had started using it earlier.

-----

### "Salesforce B2B Commerce simplified complex purchases and order management" — 5.0/5

> **Freda** | *31 de janeiro de 2025* | Mercado de capitais | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: The extension of commerce to all touchpoints across channels, out of the box design solutions headless commerce API's.
> 
> **Desvantagens**: The cross-channel ordering utilizing a single code base and AI
> 
> The salesforce integration and speed across multiple channels with preferred payment method utilizing customizable workarounds that reduces manual workflows assist companies across multiple sectors achieve processing operation BPO optimization.

-----

### "Good, but complicated\!" — 5.0/5

> **Noah** | *29 de março de 2025* | Contabilidade | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: Super thorough and powerful, can be customized to your liking
> 
> **Desvantagens**: can be very difficult to customize and make it impactful bc it can do so many things

-----

### "Salesforce B2B Commerce is the best ecommerce platform for managing and fulfilling online orders" — 5.0/5

> **Jason** | *31 de julho de 2022* | Indústria farmacêutica | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: It is a very straightforward platform with no complicated UX. Inventory tracking and management are the best within SF B2B Commerce. Customer support is truly exceptional, they go into detail and solve issues in no time. Great for designing an online store and providing personalisation to visitors. Truly exceptional at product catalogue and checkout process. Offers customizable reporting and analytics that helps businesses to understand the present and future for ROI and conversions.
> 
> **Desvantagens**: The integration with another third-party application is complicated. Not the best shipping options available are present at the start unless you integrate with other applications. The high cost of implementation and monthly pricing is high, is a huge drawback.
> 
> We wanted an eCommerce platform to manage all our products for our online store, manage orders and returns, manage to ship, and retarget lost leads all in one place. The platform is great for B2B providing a B2C-like experience. Very easy to use and manage. Offers great reporting features.

-----

### "Very powerful ecommerce platform" — 4.0/5

> **Fateyma** | *4 de agosto de 2022* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Salesforce B2B commerce is a very powerful e-commerce platform which is very easy to use and manage. The reporting within the platform is highly customisable. The order process and management is very straightforward and to the point. Great features around the online storefront and designing the online store.
> 
> **Desvantagens**: The only dislike from my side is the price of implementation and the overall cost of the platform, not recommended for small-sized businesses or startups.
> 
> The platform provides a B2C-like experience to B2B organisations. Very efficient and easy to use and control. We wanted to manage all our online orders and increase the UX of our online store and Salesforce B2B commerce has made us convert very efficiently.

-----

Página: 1 / 2\
Próximo: [Próxima página](https://www.capterra.com.br/software/189692/salesforce-b2b-commerce?page=2)

## Links

- [Ver em Capterra](https://www.capterra.com.br/software/189692/salesforce-b2b-commerce)

## Esta página está disponível nos seguintes idiomas

| Localidade | URL |
| de | <https://www.capterra.com.de/software/189692/salesforce-b2b-commerce> |
| de-AT | <https://www.capterra.at/software/189692/salesforce-b2b-commerce> |
| de-CH | <https://www.capterra.ch/software/189692/salesforce-b2b-commerce> |
| en | <https://www.capterra.com/p/250734/Salesforce-B2B-Commerce/> |
| en-AE | <https://www.capterra.ae/software/189692/salesforce-b2b-commerce> |
| en-AU | <https://www.capterra.com.au/software/189692/salesforce-b2b-commerce> |
| en-CA | <https://www.capterra.ca/software/189692/salesforce-b2b-commerce> |
| en-GB | <https://www.capterra.co.uk/software/189692/salesforce-b2b-commerce> |
| en-IE | <https://www.capterra.ie/software/189692/salesforce-b2b-commerce> |
| en-IL | <https://www.capterra.co.il/software/189692/salesforce-b2b-commerce> |
| en-IN | <https://www.capterra.in/software/189692/salesforce-b2b-commerce> |
| en-NZ | <https://www.capterra.co.nz/software/189692/salesforce-b2b-commerce> |
| en-SG | <https://www.capterra.com.sg/software/189692/salesforce-b2b-commerce> |
| en-ZA | <https://www.capterra.co.za/software/189692/salesforce-b2b-commerce> |
| es | <https://www.capterra.es/software/189692/salesforce-b2b-commerce> |
| es-AR | <https://www.capterra.com.ar/software/189692/salesforce-b2b-commerce> |
| es-CL | <https://www.capterra.cl/software/189692/salesforce-b2b-commerce> |
| es-CO | <https://www.capterra.co/software/189692/salesforce-b2b-commerce> |
| es-CR | <https://www.capterra.co.cr/software/189692/salesforce-b2b-commerce> |
| es-DO | <https://www.capterra.do/software/189692/salesforce-b2b-commerce> |
| es-EC | <https://www.capterra.ec/software/189692/salesforce-b2b-commerce> |
| es-MX | <https://www.capterra.mx/software/189692/salesforce-b2b-commerce> |
| es-PA | <https://www.capterra.com.pa/software/189692/salesforce-b2b-commerce> |
| es-PE | <https://www.capterra.pe/software/189692/salesforce-b2b-commerce> |
| fr | <https://www.capterra.fr/software/189692/salesforce-b2b-commerce> |
| fr-BE | <https://fr.capterra.be/software/189692/salesforce-b2b-commerce> |
| fr-CA | <https://fr.capterra.ca/software/189692/salesforce-b2b-commerce> |
| fr-LU | <https://www.capterra.lu/software/189692/salesforce-b2b-commerce> |
| it | <https://www.capterra.it/software/189692/salesforce-b2b-commerce> |
| nl | <https://www.capterra.nl/software/189692/salesforce-b2b-commerce> |
| nl-BE | <https://www.capterra.be/software/189692/salesforce-b2b-commerce> |
| pt | <https://www.capterra.com.br/software/189692/salesforce-b2b-commerce> |
| pt-PT | <https://www.capterra.pt/software/189692/salesforce-b2b-commerce> |

-----

## Dados estruturados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Brasil","address":{"@type":"PostalAddress","addressLocality":"São Paulo","addressRegion":"SP","postalCode":"04538-132","streetAddress":"Edifício FL Corporate Av. Brigadeiro Faria Lima 4300, 8º Andar Itaim Bibi, 04538-132 São Paulo"},"description":"O Capterra Brasil ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.com.br","url":"https://www.capterra.com.br/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.br/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCC9dpt6w46BDkSs0BIQ68jQ"]},{"name":"Salesforce B2B Commerce","description":"O Salesforce B2B Commerce é a solução de comércio eletrônico B2B que leva você ao mercado mais rapidamente; fornece uma visão conectada do cliente nas áreas de marketing, comércio, vendas e serviços, além de fornecer uma experiência online moderna e semelhante a B2C para os clientes B2B.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/680b8b74-e9b2-41aa-97e0-56e7bd480737.png","url":"https://www.capterra.com.br/software/189692/salesforce-b2b-commerce","@id":"https://www.capterra.com.br/software/189692/salesforce-b2b-commerce#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.br/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":9},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.br/software/189692/salesforce-b2b-commerce#faqs","@type":"FAQPage","mainEntity":[{"name":"Quem usa Salesforce B2B Commerce?","@type":"Question","acceptedAnswer":{"text":"Para empresas de B2B que desejam aumentar a receita online, facilitando a compra para os clientes, atendendo melhor aos clientes de cauda longa e tornando as equipes de vendas mais eficazes ao automatizar o recebimento de pedidos.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.br/software/189692/salesforce-b2b-commerce#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Plataformas de E-Commerce","position":2,"item":"/directory/3/ecommerce/software","@type":"ListItem"},{"name":"Salesforce B2B Commerce","position":3,"item":"/software/189692/salesforce-b2b-commerce","@type":"ListItem"}]}]}
</script>