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Conheça Ratality

O Ratality é uma solução de software na qual é possível gerenciar todas as empresas de ônibus e de aluguel de veículos a partir de uma única plataforma baseada na nuvem. Gerencie suas operações com mais eficiência, aumente as vendas por meio do sistema intuitivo de emissão de tíquetes e reservas, enquanto as funcionalidades de gestão de receita e preços dinâmicos ajustam automaticamente as taxas com base na demanda prevista e nas regras de negócios definidas pelo usuário. Aumente a fidelidade do cliente por meio da plataforma integrada de fidelidade e comunicação.

Quem usa Ratality?

O Ratality é uma solução de software na qual é possível gerenciar todas as empresas de ônibus e de aluguel de veículos a partir de uma única plataforma baseada na nuvem. De operações a gestão de receita e fidelidade.

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Avaliações do Ratality

Pontuação média

Geral
4,8
Praticidade
4,8
Atendimento ao cliente
4,7
Recursos
4,8
Relação qualidade/preço
4,6

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
86%
4
5%
3
10%
Koos
COO, África do Sul
Transporte rodoviário e ferroviário, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The ultimate revenue management system

5,0 há 3 anos

Comentários: Revenue performance is real-time, in the bus industry it is required to make system changes at any moment to address operational challenges.

Vantagens:

easy to use, fast and stable, cover all aspects of the passenger ticket sales environment.

Desvantagens:

Nothing that I can think off that I did not like.

Kummarie
National Admin Manager, África do Sul
Transporte rodoviário e ferroviário, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

BEST INVESTMENT

5,0 há 4 anos

Comentários: Having used other software company for almost 10 years the move to Ratality was the best choice we as a company made ,I as an in-house trainer felt we have made the best possible change ,downtimes were very minimum ,which was an additional bonus .

Vantagens:

The user friendliness make it easy for almost any one to maneuver through the system ,the numerous quick and easy ways to download reports is exceptional awesome ,the option to customize your system is an great advantage

Desvantagens:

we were a test programmer so i cant say there was anything not to like as almost every that the software claimed to deliver was impressionable.

Avaliador Verificado
Usuário do LinkedIn Verificado
Transporte rodoviário e ferroviário, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Ratality Software

3,0 há 4 anos

Vantagens:

The sales channel is impactful to sales agents and managers as they are able to check their sales without a hassle. The integration was easy to implement.

Desvantagens:

I feel that the product could be upgraded to a more user friendly system and that can be less difficult to navigate. Some reports on the system are inaccuracies due to duplicates and they cannot be deleted easily. Some employees found the system very difficult to use.

Resposta do Ratality

há 3 anos

Dear Reviewer. Thank you for your review. Can you please get in contact with us so that we can set up additional training sessions in the areas you are struggling with.

Irene
MD, Namíbia
Ócio, viagens e turismo, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

User Friendly

5,0 há 4 anos

Comentários: Manual Labour.

Vantagens:

It was easy to use the system and saved me a lot of time in doing all the quotes. It saved a lot of manual work and paper. To be able to just print out the required documents instead of writing everything out. Most of our days are spend on doing quotes and Ratality makes this so much easier. It saves time.

Desvantagens:

To search for existing bookings or quotes, if you don't have a reference number. The other issues are not really worth mentioning as some of the process has been halted with Covid. The scheduling and accounting systems.

Elmie
justGO Business Unit Manager, África do Sul
Ócio, viagens e turismo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Ratality software

5,0 há 3 anos

Comentários: The staff is extremely helpful and willing to assist with continued training and updates.

Vantagens:

We have access to reporting and managing content online.

Desvantagens:

The product features does not lack anything at this point in time.

Nhlanhla
Sales & marketing Manager, África do Sul
Tradução e localização, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Optimization

5,0 há 4 anos

Comentários: Price Optimization
Best loyalty programs
Accessibility to the system on any smartphone
Security

Vantagens:

Very easy to use. its one of the money user-friendly platform I have ever used in the pasted 7 years in the intercity industry. It actual provided use with the opportunity to maximize our pricing in the market and ability to forecast future sales and trades in advance.

Desvantagens:

Linking sales to our depositor, it wasn't something they where dealing with but integrated the system to our business rules. I am very satisficed with how they try their utmost best to always meet their clients needs.

Wynand
Chief Executive Officer, África do Sul
Transporte rodoviário e ferroviário, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Eldo Coaches

5,0 há 4 anos

Comentários: Extremely satisfied.

Vantagens:

User friendliness. Quick response. Extremely secure. Fully equipped with training manuals. Fully customizable.

Desvantagens:

License fee expensive. Requires Windows 7 and up.

Madoda
Operations Supervisor, África do Sul
Ócio, viagens e turismo, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Ratality Review

3,0 há 4 anos

Comentários: It make scheduling of drivers simplified and route allocation easier.

Vantagens:

I mostly use Operation Manager and found user friend and easy to learn

Desvantagens:

Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.

Avenant
Sales Manager, África do Sul
Hotelaria, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Review from an Integrated Partner

5,0 há 4 anos

Comentários: Ratality is an amazing company and a pleasure to deal with.

Vantagens:

As an integrated business partner we loved how Ratality complimented our suite of products to offer an even more suitable and effective solution by adding their loyalty platform with a built in CRM as well as rate and revenue management. Although integration is only to the hotel & hospitality sector, Ratality also offer a Bus, Coach and Charter solution as well as a Car Rental software solution.

Desvantagens:

In terms of loyalty and rewards, Ratality is the leader in it's field providing a complete solution. Their built in CRM and rate and revenue management modules makes this product to next level and make them the leaders in their respective field.

Jeremy
Director, África do Sul
Formação profissional e coaching, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Ratality Software

5,0 há 4 anos

Comentários: Excellent support and communication from Ratality. I cannot fault them.

Vantagens:

An amazing array of products that makes running my business and supporting clients businesses so much more effective. User friendly and easy to navigate. Highly recommend it. The algorithms does the work for you and no more guessing.

Desvantagens:

I cannot think of anything at this point in time since i have been using the systems.

Ronnie
sales, África do Sul
Transporte rodoviário e ferroviário, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Ratality Review

5,0 há 4 anos

Comentários: Our overall experience with Ratality has been great, from the use of the product to support received Ratality has been exceptional. The most important benefit we have realized is the full control we have over our business when using Ratality.

Vantagens:

The most impactful features are the operational dashboard, trip operation scheduler, dynamic pricing, customers having the option to retrieve all their booking details via the booking portal, and the built-in CMS. The product is extremely easy to use and integration with our existing business was very easy.

Desvantagens:

There are currently no missing features, nothing is difficult to use and integration was not difficult.

Ntsako
Sales and Marketing Supervisor, África do Sul
Transporte rodoviário e ferroviário, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

A very good product

5,0 há 4 anos

Comentários: They have good customer service and attend to queries promptly

Vantagens:

User friendly and available on mobile meaning I can work from anywhere at anytime. Intergration was quick

Desvantagens:

We do have some missing features that I believe they are working on providing as some need new development

Godfrey
Hotel Manager, África do Sul
Hotelaria, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Brilliant Software

5,0 há 4 anos

Comentários: The benefit about this product is that people know that they are getting something from us as a Hotel.

Vantagens:

This software is easy to us, and the integration was very simple and easy.

Desvantagens:

The features are actually easy to understand and easy to use.

Gareth
General Manager, África do Sul
Hotelaria, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy to use software

5,0 há 4 anos

Comentários: User Friendly. Great Support. Will definitely recommend.

Vantagens:

Very easy to use software, easily integrated with our PMS system at the time. Great Functionality and the reporting was great and to the point. Support was awesome and came back with help within 2 - 24 hours. Always helpful.

Desvantagens:

Nothing. The support and everything was great. I cannot fault the product.

Alet
Application Analyst, África do Sul
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Ratality

4,0 há 4 anos

Comentários: Providing mutual clients with rewards/loyalty capabilities without having to handle the membership and points repositories in-house.

Vantagens:

Rich in features including redemption and discount calculations.

Desvantagens:

Initial development was far more resource intensive than most other systems of this sort that I've done integration with.

Natalie
Sales Director, África do Sul
Transporte rodoviário e ferroviário, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Amazing Software

5,0 há 4 anos

Comentários: Amazing team to work with, the support team is out of this world.

Vantagens:

Easy to use Informative reporting Rate Optimisation

Desvantagens:

There is nothing that I dont like about the product

Charles
COO, África do Sul
Transporte rodoviário e ferroviário, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Easy to use

5,0 há 4 anos

Comentários: Great team to work with, provide invaluable advice and support

Vantagens:

The operations module is invaluable, I am able to have an easy overview of my fleet at all times.

Desvantagens:

Nothing I am very happy with software and would not use anything else.

Liesel
Group Revenue Manager, África do Sul
Hotelaria, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great team & support

5,0 há 4 anos

Comentários: Happy & will recommend

Vantagens:

Support is fantastic, reporting is easy & implementation was streamlined

Desvantagens:

It was really simple & user friendly, really didnt have many issues, even with the mapping & integration to our new website

Elandi
Operational Manager, África do Sul
Hotelaria, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Ratality Review

5,0 há 4 anos

Comentários: Very good support and communication. Excellent programme

Vantagens:

Cloud base Integration with other programs User friendly

Desvantagens:

Nothing at this stage. We are very happy with everything

JOCLYN
Account Manager, África do Sul
Varejistas, 11–50 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Extremely Efficient

5,0 há 4 anos

Comentários: Superb

Vantagens:

Easy for all staff to access, no complaints what so ever

Desvantagens:

I did not find any issues at all, so i cannot comment here, as we are happy

Sean
Director/technician, África do Sul
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Review

5,0 há 4 anos

Comentários: Good

Vantagens:

Easy to use and great software with friendly customer service

Desvantagens:

I dont really have any cons. Working good