--- description: Tudo sobre Zoho Commerce: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Commerce - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Plataformas de E-Commerce](/directory/3/ecommerce/software) > [Zoho Commerce](/software/202282/zoho-commerce) # Zoho Commerce Canonical: https://www.capterra.com.br/software/202282/zoho-commerce Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/202282/zoho-commerce?page=2) > Crie sua própria loja online com o Zoho Commerce. Obtenha uma loja online com design profissional sem um preço elevado. > > Conclusão: 59 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Zoho Commerce? O Zoho Commerce oferece planos competitivos adequados a todas as necessidades, requisitos e orçamentos, atendendo às diversas necessidades de empreendedores iniciantes/startups de comércio eletrônico, pequenas/médias empresas e corporações. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.3/5** | 59 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.1/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 3.9/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zoho - **Fundada**: 1996 ## Contexto comercial - **Preço inicial**: € 15,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular) - **Idiomas**: alemão, chinês, chinês tradicional, coreano, espanhol, francês, indonésio, inglês, japonês, português, tailandês, vietnamita - **Países disponíveis**: Alemanha, Arábia Saudita, Austrália, Brasil, Canadá, Chile, Egito, Emirados Árabes Unidos, Espanha, Estados Unidos, Filipinas, França, Guadalupe, Indonésia, Itália, Japão, Maldivas, México, Nigéria, Nova Zelândia e mais 5 ## Recursos - Acesso para Celular - Administração de website - Arrastar e soltar - Biblioteca de conteúdo - CRM - Carrinho de compras - Catalog Management - Categorização/Agrupamento - Criador de loja online - Criação de catálogo - Domínios personalizados - Edição em tempo real - For Small Businesses - Gerenciamento de SEO - Gerenciamento de pedidos de compra - Gestão de avaliações - Gestão de canais - Gestão de comércio eletrônico - Gestão de conteúdo - Gestão de devoluções - Gestão de estoques - Gestão de modelos - Gestão de pedidos - Gestão de preços - Gestão de promoções - Gestão de remessas - Importação/exportação de dados - Integração de mercado - Marketing de multicanal - Marketing por e-mail - Modelos pré-elaborados - Opções de pagamento - Personalização - Pesquisa e filtro - Páginas de início/formulários web - Rastreamento de estoque - Relatórios e análise de dados - Relatórios e estatística - Segurança de dados - Third-Party Integrations - Website Hosting ## Integrações (29 no total) - 2Checkout - Avalara - CSG Forte - EasyPost - Easyship - Envia.com - FedEx Ship Manager - Forte - Google Analytics 360 - Mailchimp - PayPal - Razorpay - Shiprocket - Stripe - Weglot ... e mais 14 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Plataformas de E-Commerce](https://www.capterra.com.br/directory/3/ecommerce/software) ## Categorias relacionadas - [Plataformas de E-Commerce](https://www.capterra.com.br/directory/3/ecommerce/software) - [Software de E-Commerce para Pequenas Empresas](https://www.capterra.com.br/directory/31259/small-business-ecommerce/software) - [Software de E-Commerce Multicanal](https://www.capterra.com.br/directory/31281/multi-channel-ecommerce/software) - [Sistemas de Controle de Estoque](https://www.capterra.com.br/directory/30106/inventory-control/software) - [Software para Criação de Sites](https://www.capterra.com.br/directory/30935/website-builder/software) ## Alternativas 1. [Shopify](https://www.capterra.com.br/software/83891/shopify) — 4.5/5 (6689 reviews) 2. [Wix](https://www.capterra.com.br/software/169007/wix) — 4.4/5 (10668 reviews) 3. [WooCommerce](https://www.capterra.com.br/software/187800/woocommerce) — 4.5/5 (1042 reviews) 4. [Squarespace](https://www.capterra.com.br/software/143461/squarespace) — 4.5/5 (3398 reviews) 5. [PrestaShop](https://www.capterra.com.br/software/134005/prestashop) — 4.3/5 (332 reviews) ## Avaliações ### "Innow8's Feedback" — 5.0/5 > **Deeppak** | *15 de abril de 2026* | Gestão da educação | Taxa de recomendação: 8.0/10 > > **Vantagens**: Zoho Commerce seamlessly integrates with Zoho Books and Zoho CRM, along with multiple shipping options, creating a unified ecosystem for business operations. It also offers its own built-in payment solution, eliminating the need for third-party tools. All these features come together as a one-click solution, simplifying processes and saving time. With everything accessible through a single dashboard, even the CEO can easily monitor and manage the entire business—this is the true beauty of Zoho. > > **Desvantagens**: We have repeatedly requested the Zoho team to develop a simpler and more efficient Quote workflow—specifically enabling easy quotation creation and allowing customers to directly download PDFs—which is essential for businesses like ours where we handle a high volume of large, customized quotations. However, despite multiple follow-ups, this requirement has not yet been addressed by the development team, making the quoting process less streamlined than expected. Additionally, features like mandatory SKU creation with auto-generated sequential numbering are still missing, which creates challenges in maintaining proper product organization and inventory consistency. > > Overall, the experience with Zoho Commerce has been good, especially in terms of integrations and ease of management. However, there is still room for improvement. Key features such as a streamlined quotation creation process and allowing customers to directly download PDFs should be added. Expanding shipping integrations (e.g., Blue Dart) would also enhance functionality. Additionally, implementing mandatory SKU generation with auto-numbering in sequence would improve inventory management. Some features, like the Zoho Slider, require better stability, and the platform would benefit from more modern and flexible theme options. ----- ### "One Single Software to Manage it ALL" — 4.0/5 > **Ashish** | *8 de fevereiro de 2023* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: Zoho Commerce has a tight integration with corresponding backend systems like Books, Inventory, SalesIQ, CRM etc which means that it becomes very easy to manage the after sales actions like order \& inventory management, accounts, customer relationship etc. > > **Desvantagens**: Most critical missing feature is bulk upload of product images and specifications. It takes a LOT of time to bulk upload products via excel and then map each variant manually to image in GUI. > > Overall experience (tech system, features, security, integrations, support) has been quite good. Also, Zoho Commerce need to have a dedicated customer care toll free call facility as well as real time chat facility like their other products. Zoho Commerce is a customer facing software (unlike Books) hence it becomes critical to get support from Zoho team. ----- ### "After using for more than 6 months" — 3.0/5 > **Abhishek** | *1 de abril de 2022* | Varejistas | Taxa de recomendação: 4.0/10 > > **Vantagens**: Easy integration with Zoho inventory and Books so invoicing and inventory management is much easier, integration with Google, FB etc is good > > **Desvantagens**: Very less known in market, many 3rd party players do not provide support for this. Buggy many a times. Payment gets stuck in Razorpay. If you are suing multiple warehouses, commerce show stock combining from all warehouses even though we assign 1 particular warehouse to commerce. ----- ### "Best In class and Best ecommerce solution" — 5.0/5 > **sushil** | *31 de maio de 2022* | Hardware | Taxa de recomendação: 10.0/10 > > **Vantagens**: This software has given us the freedom to work from anywhere and syncing our inventory to accounts to control of every transaction in all aspects, not only this we can control lot of things from our mobile apps > > **Desvantagens**: nothing much yes some features which we need to try as per our marketing and sales strategy is the limitation on all saas based ecommerce platform whether it is shopify or big commerce > > we are building the biggest B2B parts and accessories store in India for service centers, field engineers and repair shops. we have the freedom to move our business from B2B to B2B2C with lot of other supporting apps like zoho salesiq, marketing automation and zoho campaigns ----- ### "Zoho Commerce has changed the way our customers now shop and place orders\!" — 5.0/5 > **Farhan** | *28 de julho de 2022* | Atacadistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: The software is easy to use, has a variety of design templates to choose from, easily synchronizes with other Zoho and non-Zoho applications, and is as good as any top-of-the-line e-commerce application on the market today. > > **Desvantagens**: We found only a few features missing but it is also due to the fact that our business model requires features that are not common to most other e-commerce businesses. On this front, the Zoho design and engineering teams have been very cooperative and are working with us to incorporate these custom features for us. > > We always had a traditional method of receiving orders and providing stock availability to our wholesale customers, via email and phone calls. This resulted in a very time-consuming and costly process for our company. With Zoho Commerce, our customers are now able to see the stock status of our products in real-time and place their orders without having to call us. Our cost and time savings have thus increased considerably. ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/202282/zoho-commerce?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/202282/zoho-commerce) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados