--- description: Tudo sobre VoIP.ms: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoIP.ms - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/30940/voip/software) > [VoIP.ms](/software/203084/voip-ms) # VoIP.ms Canonical: https://www.capterra.com.br/software/203084/voip-ms Página: 1 / 29\ Próximo: [Próxima página](https://www.capterra.com.br/software/203084/voip-ms?page=2) > Plataforma de comunicação de autoatendimento completa que oferece uma solução de telefonia hospedada e entroncamento SIP com um preço pago conforme o uso. > > Conclusão: 698 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o VoIP.ms? Qualquer empresa que queira simplificar suas comunicações. Qualquer revendedor em busca de uma interface totalmente personalizável e qualquer residencial que procure um serviço telefônico bom, acessível e confiável. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.8/5** | 698 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.8/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.8/5 | Com base em avaliações gerais | | Recursos | 4.7/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: VoIP.ms - **Fundada**: 2007 ## Contexto comercial - **Preço inicial**: US$ 1,10 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: francês - **Países disponíveis**: Canadá ## Recursos - Alertas/notificações - Automated Attendant - Conferências - Digitação por teclado do telefone - Discador automático - Distribuição automática de chamadas - Entroncamento SIP - Extensões virtuais - Gestão da comunicação - Gestão de call centers - Gravação de chamadas - Grupos de chamadas - IVR - Integração de telefonia por computador - Mensagens por voz - Monitoração de chamadas - PBX - Painel de atividades - Personalização da voz - Rastreamento de chamadas - Registro de chamadas - Relatório de chamadas - Relatórios e análise de dados - Roteamento de chamadas - Transferência de chamadas - VoIP ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas VoIP](https://www.capterra.com.br/directory/30940/voip/software) ## Categorias relacionadas - [Sistemas VoIP](https://www.capterra.com.br/directory/30940/voip/software) - [Sistemas de Telefonia](https://www.capterra.com.br/directory/30084/telephony/software) - [Software IVR (​Interactive Voice Response)](https://www.capterra.com.br/directory/30231/ivr/software) - [Sistemas de Telefonia Empresarial](https://www.capterra.com.br/directory/31101/business-phone-systems/software) - [Software Cloud PBX](https://www.capterra.com.br/directory/31102/cloud-pbx/software) ## Alternativas 1. [Nextiva](https://www.capterra.com.br/software/175788/nextiva) — 4.6/5 (918 reviews) 2. [Microsoft Teams](https://www.capterra.com.br/software/168668/microsoft-teams) — 4.5/5 (11040 reviews) 3. [3CX](https://www.capterra.com.br/software/158704/3cx) — 4.4/5 (465 reviews) 4. [Zoom Workplace](https://www.capterra.com.br/software/144037/zoom-video-conferencing) — 4.6/5 (14597 reviews) 5. [Telnyx Suite](https://www.capterra.com.br/software/173804/telnyx) — 4.8/5 (195 reviews) ## Avaliações ### "Great VoIP supplier" — 5.0/5 > **Jean Rene** | *25 de agosto de 2023* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: The online portal offers many features and the billing is clear. > > **Desvantagens**: Can be overwhelming to setup for someone with little VoIP experience ----- ### "Very good service for a good price" — 4.0/5 > **Dennis** | *24 de março de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10 > > **Vantagens**: I like how easy it is to procure a new DID / Local Number. They often have numbers in stock for my rural location or they can procure one within a few days. It is also much cheaper to purchase a DID from here than other competitors. > > **Desvantagens**: Their documentation is often a bit lacking or out of date. It's not usually a huge problem but it does create some frustration at times. > > Overall my experience with VoIP.ms has been good. Their products do pretty much anything a small business needs without necessarily needing to have a full PBX onsite or in the cloud. It works well. ----- ### "Trusted them through the wild west of VoIP — came back years later just to get screwed" — 1.0/5 > **Caleb** | *10 de maio de 2026* | Bancos | Taxa de recomendação: 0.0/10 > > **Vantagens**: Their API is genuinely impressive and their pace of innovation kept me recommending them for years. Honestly one of the more developer-friendly carriers out there — that's the only reason I kept coming back. > > **Desvantagens**: Cancelled my entire account mid-conversation with their own fraud team. No warning, no email, no chance to port my numbers. Found out when calls started failing on a Saturday. > > I've been in VoIP since the wild west days — back when SIP trunking was still a novelty and half these carriers didn't know what they were doing. Used VoIP.ms back then, even stuck with them through the DDoS attacks that took them down for weeks and cost me a lot of money. Came back recently after a few years out of the industry because I trusted them. Big mistake. Scaled up an outbound operation, one subaccount got flagged — fine, I get it, fraud systems exist for a reason. Responded to their team same day, explained everything, they acknowledged it and asked follow-up questions. Normal process. While that ticket was still open they cancelled everything. Every number. Every client line. Weekend. No email. No warning. Gone. I've dealt with a lot of carriers over the years. This is the first time one has pulled the rug mid-conversation while I was actively cooperating with them. FCC complaint filed. Learn from my mistake. ----- ### "Reliable and Flexible VoIP Solution for Businesses and Individuals" — 5.0/5 > **Roberto** | *7 de fevereiro de 2025* | Publicidade e marketing | Taxa de recomendação: 10.0/10 > > **Vantagens**: My name is Roberto Zeledón, and my company is US Contractors Services. What I liked most about VoIP.ms is its reliability and flexibility. The platform offers affordable pricing, excellent call quality, and a wide range of features that make communication easy for businesses like mine. Additionally, the ability to customize call routing and integrate with other systems is a huge advantage. Their customer support is also very responsive and helpful. > > **Desvantagens**: here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially for those new to VoIP services. However, their extensive documentation and responsive customer support make the process much easier. Once everything is set up, the service is reliable, cost-effective, and highly customizable, which makes it a great choice for businesses like mine. > > My experience with VoIP.ms has been smooth and reliable. The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications. I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup required some initial learning, their support team and documentation made it easy to get everything running efficiently. Overall, it has been a cost-effective and dependable solution for US Contractors Services, and I’m happy with the results. ----- ### "I am a very happy home user." — 5.0/5 > **Avaliador Verificado** | *23 de agosto de 2023* | Contabilidade | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like having VoIP service available for a low fixed monthly rate. > > **Desvantagens**: I don't have any complaints about VoIP.ms. Perhaps what few difficulties I have are due to connectivity issues, and not VoIP.ms' service. > > I have been with VoIP.ms since 2015 and I've always been very happy with the service. ----- Página: 1 / 29\ Próximo: [Próxima página](https://www.capterra.com.br/software/203084/voip-ms?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/203084/voip-ms) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados