17 anos ajudando empresas
a escolher o melhor software

Conheça Voiso

Solução avançada de call center hospedada. Voiso se dedica a tornar sua chamada e sua central de contato a melhor possível. Os agentes contam com painéis intuitivos. Os supervisores têm uma visão do desempenho através de mais de 50 métricas.
Leva apenas 2 minutos para implantar. Mantenha seus números de telefone. Importe todos os seus agentes com um clique.
Nada para comprar, sem custos iniciais.

Quem usa Voiso?

Voiso se dedica a tornar sua chamada e sua central de contato a melhor possível. Os agentes contam com painéis intuitivos. Os supervisores têm uma visão do desempenho através de mais de 50 métricas.

Voiso Software - 1
Voiso Software - 2
Voiso Software - 3

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Voiso

Pontuação média

Geral
4,8
Praticidade
4,9
Atendimento ao cliente
4,8
Recursos
4,9
Relação qualidade/preço
4,9

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
88%
4
6%
3
6%
Mesrop
Mesrop
Group Head of Operations Support Operations, Chipre
Usuário do LinkedIn Verificado
Serviços financeiros, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

VOISO is the VOICE of People

5,0 ano passado

Comentários: Can not be described.

Vantagens:

Friendly User. we Love it all over the Globe.

Desvantagens:

There is no Least in VOISO, It is the Best in the market.

Resposta do Voiso

há 6 meses

Hi Mesrop! Delighted to hear Voiso has helped accelerate your business’s global expansion. Your trust means a lot to us and your satisfaction is our priority. Best, the Voiso Team

Phidias
System Administrator, Chipre
Serviços financeiros, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great call quality and Service

5,0 há 4 anos

Comentários: PReviously having many issues and complaints about calling and interuptions.
With Voiso the complaints and call issues are to the minimum.

Vantagens:

User-friendly. Was easy to set up and swap from our current calling system we were using.

Desvantagens:

Comparing to other calling systems he hardly found any issues with the administration of the system

Resposta do Voiso

há 6 meses

Hi Phidias! We are delighted to hear about your positive experience with Voiso. We're committed to enhancing our features to better meet your future needs. We value your partnership and look forward to serving you better.

Lord Gil
Finance Controller, Filipinas
Mídia digital, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Thinklogic Media Group_Product Review

3,0 ano passado

Comentários: same on the above point.

Vantagens:

Its integration with other apps we use as well as the convenience of using the dashboard.

Desvantagens:

in terms of the app, I totally like it but the policy on payment which is immediately due upon receiving the bill is quite non advisable. If possible technical problem encounter on the payment from our bank side, operations been stopped for the meantime as we cant able to dial or use the voiso. Huge impact on our revenue if that's the case as we only rely on voiso as our dialer.

Resposta do Voiso

há 6 meses

Hi Gil! Thanks for your review. We’re glad to hear Voiso integrates so well with all your apps. We appreciate your feedback on payment policies and are currently reviewing our processes so we can improve in this area. Your satisfaction is our priority. For further assistance, please don't hesitate to contact us at [email protected]. Best, the Voiso Team

Tamás
Custmomer Service Leader, Hungria
Terceirização/Deslocalização, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A great platform with everything we need.

5,0 há 6 meses

Comentários: I honestly couldn't be happier with the platform. I've used a couple of other bigger contact center solutions before and Voiso really does stand out because of how easy it is to use and the number of features on offer. Our agents are happy, I'm certainly happy, and I would definitely say it's had a big impact on making our customers happy too!

Vantagens:

We needed a tool that could help us manage the full scope of our contact center, that was quick to implement, and easy for all of our agents to use. Voiso checked all of those boxes and, since then, it's only continued to impress us with its features and continual new updates. The support we receive is also very quick and attentive.

Desvantagens:

Nothing really springs to mind in terms of negatives. I wasn't involved in the procurement but, from what I understand, it's not the absolute cheapest solution out there. Middle of the road in terms of pricing but its users get a tonne of value for money.

Resposta do Voiso

há 5 meses

Hi Tamás! Thanks for your glowing review! We're thrilled to hear Voiso has been a great platform for managing your contact center needs. Your positive feedback on its ease of implementation, user-friendliness, and continuous updates is fantastic. Looking forward to exceeding your expectations ahead! Best, Voiso Team

Brendon
CEO, Países Baixos
Varejistas, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Voiso transformed the way we do business

5,0 há 6 meses

Vantagens:

We've been using Voiso for six months now and I'm really impressed. It has made a noticeable difference to the way we work. Call analytics are fantastic because they give us the data we need to really improve our sales and training calls. The HubSpot integration also saves us a lot of time by syncing everything automatically. Plus, their customer support team is always available and super helpful with any questions we have.

Desvantagens:

While Voiso offers flexibility, certain advanced call center functionalities may have limited customization options. Thoroughly exploring feature requirements during evaluation is key.

Resposta do Voiso

há 6 meses

Hi Brendon! Thanks for your impressive review! We're thrilled to hear Voiso has transformed the way you do business. Your positive feedback on call analytics and the HubSpot integration is fantastic – it's great to know our features are making a noticeable difference in your work. Your satisfaction is our priority, and we're committed to maintaining excellence. Looking forward to exceeding your expectations ahead! Best, Voiso Team