--- description: Tudo sobre Business Phone System: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Business Phone System - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/30940/voip/software) > [Business Phone System](/software/205962/cloud-phone-system) # Business Phone System Canonical: https://www.capterra.com.br/software/205962/cloud-phone-system Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/205962/cloud-phone-system?page=2) > O telefone empresarial definitivo na nuvem. Escalável, flexível e simples de configurar e executar. > > Conclusão: 8 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Business Phone System? Empresas que buscam criar excelentes experiências de chamadas e obter a capacidade de atender chamadas no escritório, em casa e em trânsito. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 8 Avaliações | | Praticidade | 4.0/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.9/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais | | Recursos | 3.9/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Jet Interactive - **Localização**: Crows Nest, Austrália - **Fundada**: 2006 ## Contexto comercial - **Preço inicial**: US$ 25,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália ## Recursos - Entroncamento SIP - Gravação de chamadas - IVR - Mensagens por voz - Monitoração de chamadas - Rastreamento de chamadas - Relatórios e estatística - Roteamento de chamadas ## Opções de suporte - Base de conhecimento - Suporte por telefone ## Category - [Sistemas VoIP](https://www.capterra.com.br/directory/30940/voip/software) ## Alternativas 1. [VoIP.ms](https://www.capterra.com.br/software/203084/voip-ms) — 4.8/5 (697 reviews) 2. [Microsoft Teams](https://www.capterra.com.br/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 3. [Nextiva](https://www.capterra.com.br/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [Zoom Workplace](https://www.capterra.com.br/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 5. [Telnyx Suite](https://www.capterra.com.br/software/173804/telnyx) — 4.8/5 (195 reviews) ## Avaliações ### "Jet Interactive forms the backbone of our clients reporting." — 5.0/5 > **Andrew** | *13 de julho de 2020* | Publicidade e marketing | Taxa de recomendação: 9.0/10 > > **Vantagens**: The easy deployment means we can use Jet with nearly all of our clients, gaining valuable insights into not only their overall number of enquiries, but also the sales these enquiries led to. Jet Interactive allows us to report on our client's bottom line, rather than other 'distraction' metrics. > > **Desvantagens**: Overall since the UI refresh, Jet's offering has improved dramatically. The only thing that could be improved upon is the default screen in the Jet Dashboard. Some of the titles are slightly confusing. If I want to list calls, for example, it's under a section called 'total calls'. This isn't a big deal and the support staff are always there and responsive to help you find your way around these things anyway. > > Overall we have been very impressed. The functionality is what first drew us in, but the support offered by the team has never missed a beat. ----- ### "Saving our Business with IP Phones" — 5.0/5 > **Peter** | *9 de julho de 2020* | Restaurantes | Taxa de recomendação: 10.0/10 > > **Vantagens**: The software is world-class with a great interface. As a software developer of over 30 years I can see the quality here. > > **Desvantagens**: Everything has been great, however due to the architecture of the VOIP devices, there is one annoying thing. We have 5 lines/users and 5 devices each logged as a separate account. When a call comes in, all phones ring (which is how we want it), however when answered, each handset that wasn't answered registers a missed call. These have to be cleared every so often. > > No problems here. Great software that just works\! ----- ### "Dashboard needs an upgrade" — 3.0/5 > **elle** | *13 de julho de 2020* | Serviços financeiros | Taxa de recomendação: 5.0/10 > > **Vantagens**: Great to see what channels leads came from > > **Desvantagens**: dashboard is not user friendly. we had so many numbers and the naming convention was often wrong. The set up really needs to be done correctly. Our business is complicated with multiple brands websites numbers and affiliate numbers. there needed to be more support in setting up the dashboard to get reporting correct. we were not utilizing the system to its true capability as the set up was not supported ----- ### "Excellent for basic call tracking & routing" — 4.0/5 > **Stephen** | *14 de julho de 2020* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 7.0/10 > > **Vantagens**: Ease of use in setting up and redirecting calls into an answering point was simple and basic > > **Desvantagens**: For reporting in the Service Overview, there is little flexibility in classifying the "Type" of calls under the Service Group. The default options are not meaningful and suitable for our requirements. > > High level call tracking ----- ### "Brilliant tool for managing complex call forwarding and recording" — 5.0/5 > **Jack** | *7 de julho de 2020* | Construção | Taxa de recomendação: 8.0/10 > > **Vantagens**: 'Jet's phone system has allowed us to manage incoming calls so that all calls are answered across the whole day. The customer service is prompt and the new interface is simple to use' > > **Desvantagens**: The software works well for our use, we wouldn't require any further features at this stage. > > The cloud system has enabled us to set up a central community hotline number which can be used across multiple projects with calls directed to the appropriate person depending on source and time of day. It has greatly improved efficiency for our community liaison systems. ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/205962/cloud-phone-system?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/205962/cloud-phone-system) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados