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Halo Service Desk
Conheça Halo Service Desk
O Halo Service Desk é uma solução de software de central de serviços única e completa. O software transformará a maneira de trabalhar em fluxos de trabalho intuitivos e atualizados, além de oferecer às equipes a capacidade de prestar um serviço ideal aos clientes e funcionários.
A solução padroniza os processos do cliente e também fornece análises valiosas, permitindo a combinação da entrega de TI com as verdadeiras necessidades da empresa, agora e no futuro.
Quem usa Halo Service Desk?
Ideal para empresas de todos os portes e de qualquer setor que buscam uma solução rápida e intuitiva de central de serviços.
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Halo Service Desk
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Avaliações do Halo Service Desk
Super Support tool and team
Comentários: Extremely exciting, every time i check on their release notes to see any new feature that they may have released in their continuous releases.
Vantagens:
The Software has evolved over years to suit business needs across various business lines and it has blended very well, excelling unbelievably. I enjoy their support especially the feeling that you are the only customer they have. Keep up Halo, the sky is the limit.
Desvantagens:
The recent re branding majored a lot on Red i prefer blue for service to maintain the cool ambience in the tool.
Hands down the best helpdesk system available
Comentários: The staff at NetHelpDesk are extremely pleasant to deal. They all know their stuff and treat you as if you're their only customer. Nothing ever seems too much trouble. Implementing the system can require more planning that some off the shelf products, as there are so many features and links between different areas. You could implement the system yourself but we wanted to ensure we got it 100% right so we paid for consultancy and it was worth every penny.
Vantagens:
Fast. Flexible. Reliable. Feature rich. Always evolving. Value for money. Easy to use. Having worked in IT for almost 30 years I've used plenty of IT Helpdesk systems. In the past 10 years our company has reviewed and tested around 25 helpdesk systems and in my opinion nothing currently comes close to NetHelpDesk. I would highly recommend the company and the product.
Desvantagens:
Not all features in the windows version have ported to the web version yet but we're seeing features added regularly. The mobile app isn't great but the web version works so well I don't really need the app - although I have heard that a new app is being developed.
NetHelpDesk review
Comentários: Thanks to NetHelpDesk and their staff we have been able to organize our software support team and provide our customers quality service. The application allows us to follow-up on all incidents reported by our clients and provides an excellent collaboration method for our Team. The web application provided by NetHelpDesk is an awesome tool for both our technicians as well as our clients and has become a vital part of our operations. Please keep up the good work!
Vantagens:
Excellent price-point. Excellent support team. NetHelpDesk helps our support team and provide our customers quality service. The application allows us to follow-up on all incidents reported by our clients and provides an excellent collaboration method for our Team. The web application provided by NetHelpDesk is an awesome tool for both our technicians and clients.
Desvantagens:
I have nothing negative to say about this product
Best Support software for MSP
Vantagens:
Their latest web version is one awesome, the navigation, user interface and speeds are exceptional
Desvantagens:
The new version hasn't yet incorporated contract management. this shouldn't be an issue though
Best help desk software !
Comentários: We are using this software since 2014, we started with Windows app version and moved to web solution. The support is great, we were never left alone with any problem. We decided to choose NHD from many others solutions and it was good shot !
Vantagens:
The Halo service desk gives us ability to have full view for all actions done by our technicians.
Desvantagens:
Nothing, it's just working ! There is nothing that I can write wrong about Halo.
