--- description: Tudo sobre Contact Cloud: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Contact Cloud - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [Contact Cloud](/software/208353/contact-cloud) # Contact Cloud Canonical: https://www.capterra.com.br/software/208353/contact-cloud > O Contact Cloud é um sistema de telefonia comercial virtual tudo-em-um para qualquer empresa. > > Conclusão: 5 usuários atribuíram a nota **5.0/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Contact Cloud? Empresas e call centers de todos os tamanhos que desejam unificar a pilha de marketing, geração de leads e comunicação em uma única plataforma econômica. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **5.0/5** | 5 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 5.0/5 | Com base em avaliações gerais | | Relação qualidade/preço | 5.0/5 | Com base em avaliações gerais | | Recursos | 4.8/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Bipath Software - **Fundada**: 2020 ## Contexto comercial - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Canadá, Estados Unidos ## Recursos - CRM - Cupons móveis - Gerenciamento de contatos - Gestão de filas - Gravação de chamadas - IVR - Identificador de chamadas - Integração de telefonia por computador - Mensagens de texto em massa - Mensagens em dois sentidos - Mensagens programadas - Monitoração de chamadas - Painel - Perfis de chamadas - Personalização de mensagens - Rastreamento de conversão - Rastreamento de palavras chave - Registro de chamadas - Relatórios e análise de dados - Respostas automáticas - Roteamento de chamadas - Roteirização de chamadas ## Integrações (6 no total) - Google Ads - Google Analytics 360 - Mailchimp - Slack - Snapchat for Business - Zoho CRM ## Category - [Sistemas de Call Center](https://www.capterra.com.br/directory/30007/call-center/software) ## Categorias relacionadas - [Sistemas de Call Center](https://www.capterra.com.br/directory/30007/call-center/software) - [Plataforma de SMS em Massa](https://www.capterra.com.br/directory/30842/sms-marketing/software) - [Software de Controle de Chamadas](https://www.capterra.com.br/directory/30901/call-tracking/software) - [Software de Softphone](https://www.capterra.com.br/directory/31029/softphone/software) - [Software de Comunicação na Nuvem](https://www.capterra.com.br/directory/31362/cloud-communication-platform/software) ## Alternativas 1. [JustCall](https://www.capterra.com.br/software/157853/justcall) — 4.1/5 (223 reviews) 2. [Twilio](https://www.capterra.com.br/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 3. [CTM](https://www.capterra.com.br/software/152004/call-tracking-software) — 4.6/5 (150 reviews) 4. [VirtualPBX](https://www.capterra.com.br/software/149117/business-voip) — 4.7/5 (36 reviews) 5. [3C Plus](https://www.capterra.com.br/software/219652/3c-plus) (0 reviews) ## Avaliações ### "Lay on the Pedal\!" — 5.0/5 > **Dr.** | *4 de dezembro de 2020* | Filantropia | Taxa de recomendação: 10.0/10 > > **Vantagens**: The ability to be customized to the user\! Such relativity of ease, and the ability to be integrated in many ways. Whether you are alone or represent more than one. Fantastic transparency. > > **Desvantagens**: Honestly, I don't have any complaints. Superb. > > Michael and his team have been phenomenal. I didn't spend a cent, but he still treated my time as it was extremely valuable. They were transparent about my needs after I expressed my plans, and they were quick. Very efficient. Forgive the late review. I didn't stand by my word that I would do it when I said I would, but hopefully this makes it in time for someone that needs it. You're missing out if you don't use Contact Cloud. ----- ### "So Worth it\!" — 5.0/5 > **Justin** | *12 de novembro de 2020* | Artigos de luxo e joias | Taxa de recomendação: 10.0/10 > > **Vantagens**: I love that I am able to build my contacts and organize them into custom lists. To be able to send bulk messages to those contacts is a MUST and I am happy that I can do so very easily. > > **Desvantagens**: I would LOVE to be able to send emojis in the bulk texts that I send out. Currently, all emojis are sent as "?" 's and it can be frustrating. Emojis play a vital role in today's communication technology and everyone uses them. > > My overall experience is a positive one\! I really enjoy the software and I will continue to utilize this companies resources for all of my contact needs. The ease of being able to speak to \[SENSITIVE CONTENT HIDDEN\] or another administrator is excellent\! Overall very pleased. ----- ### "Bipeth's Contact Cloud: A Game Changer for 21st Century Professionals & Entrepreneurs\!" — 5.0/5 > **Marcelo** | *13 de novembro de 2020* | Internet | Taxa de recomendação: 10.0/10 > > **Vantagens**: Facilitates the integration and automation of classic tele-communication message workflows used in business (i.e. email, fax, SMS texts, voice calls, video calls, etc.). Software versatility that can be tailored to your needs and business size. > > **Desvantagens**: The platform takes some getting used to initially; however, over time, it becomes clear how all the features Contact Cloud offers can really save you a lot of time and energy, and that, is the "game changing" part\!\! > > Amazing\! This is exactly the kind of product/service I had hoped would "one day" help manage my, increasingly expanding and complex , communication work-flow. Bipeth has certainly fulfilled this hope\! ----- ### "Contact Cloud is a cheap text message solution" — 5.0/5 > **Linus** | *23 de maio de 2022* | Jogos de computador | Taxa de recomendação: 10.0/10 > > **Vantagens**: Contact Cloud makes it possible to send text messages for marketing purposes for really cheap prices. > > **Desvantagens**: Contact Cloud's customer sefvice team should be faster in responding the cases. ----- ### "Great value--SIGN UP\!" — 5.0/5 > **Holly** | *9 de dezembro de 2020* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: It is very easy to get customers signed up for text alerts, and it is very easy to create a campaign. The software's features are customizable with as many or as few options as I'd like to implement for my business. > > **Desvantagens**: There is nothing I haven't liked thus far. > > Using this software will be a game-changer for my business. I researched about half a dozen other services and spoke to several representatives. I found that Contact Cloud is super cost-effective, and the customer service I received was outstanding. Very responsive customer service based in the USA; super helpful in getting my business set up to succeed. ## Links - [Ver em Capterra](https://www.capterra.com.br/software/208353/contact-cloud) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados