---
description: Tudo sobre Cisco Jabber: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Cisco Jabber - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Colaboração](/directory/15/collaboration/software) > [Cisco Jabber](/software/212050/cisco-jabber)

# Cisco Jabber

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> Compartilhamento da área de trabalho, mensagens instantâneas e conferências para empresas, além da capacidade de colaborar em qualquer lugar a partir do seu telefone.
> 
> Conclusão: 1335 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.3/5** | 1335 Avaliações |
| Praticidade | 4.4/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.2/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais |
| Recursos | 4.1/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Cisco
- **Fundada**: 2010

## Contexto comercial

- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, holandês, húngaro, inglês, italiano, japonês, norueguês, polonês, português, russo, sueco, tailandês, tcheco, turco, árabe
- **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Reino Unido, Índia

## Recursos

- Acesso para Celular
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Compartilhamento de tela
- Ferramentas de colaboração
- Gravação
- Levantar a mão de modo eletrônico
- Streaming de apresentações
- Videoconferência
- Áudio e vídeo bidirecionais

## Integrações (3 no total)

- Google Calendar
- Microsoft Outlook
- Webex Suite

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software)

## Categorias relacionadas

- [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software)
- [Software de Webconferência](https://www.capterra.com.br/directory/30075/web-conferencing/software)
- [Software de Videoconferência](https://www.capterra.com.br/directory/31895/video-conferencing/software)
- [Ferramentas para Webinar](https://www.capterra.com.br/directory/30937/webinar/software)

## Alternativas

1. [Microsoft Teams](https://www.capterra.com.br/software/168668/microsoft-teams) — 4.5/5 (11130 reviews)
2. [Slack](https://www.capterra.com.br/software/135003/slack) — 4.7/5 (24183 reviews)
3. [Google Workspace](https://www.capterra.com.br/software/168389/google-workspace) — 4.7/5 (17670 reviews)
4. [Zoom Workplace](https://www.capterra.com.br/software/144037/zoom-video-conferencing) — 4.6/5 (14661 reviews)
5. [Microsoft 365](https://www.capterra.com.br/software/58688/microsoft-365) — 4.6/5 (14144 reviews)

## Avaliações

### "Acceptable tool for communicating" — 4.0/5

> **Samantha** | *31 de outubro de 2025* | Seguros | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: It did it’s job when it came to being able to chat with teammates and communicate with others in the enterprise
> 
> **Desvantagens**: The fact that there wasn’t alot of opportunity to add other productivity or communication applications
> 
> Overall the experience with jabber was acceptable and it allowed us to communicate with others across the company

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### "Cisco Jabber" — 5.0/5

> **Bien** | *5 de fevereiro de 2025* | Fabricação de alimentos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Cisco Jabber is quite popular for its versatility and integration capabilities.
> 
> **Desvantagens**: There can be occasional issues with call quality or connectivity, especially in areas with poor internet service.
> 
> Overall, my experience with Cisco Jabber has been quite positive.

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### "A great communication tool for internal and external use." — 5.0/5

> **Oliver** | *20 de julho de 2026* | Indústria farmacêutica | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Offers us the opportunity to bundle all modern communication channels into one app. This includes; group conversations, direct messages, video meetings, one-on-one conversations, informal audio hangouts and chats with external partners or customers. The possibilities are almost limitless\!
> 
> **Desvantagens**: Cisco Jabber needs some improvements, but it has the potential to be genuinely helpful. Features like a calendar or a separate overview for file sharing would be beneficial. A better overview and smoother workflow across different workspaces could also be improved.
> 
> Overall, Cisco Jabber is a very useful tool for team communication and collaboration. It maintains a clear and comprehensible communication with colleagues and partners.

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### "Reliable but dated" — 3.0/5

> **Avaliador Verificado** | *14 de maio de 2026* | Gestão da educação | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: Reliable calling functionality

Voice and video calls are generally stable
Good integration with desk phone systems (CUCM)
Call quality is consistent on a well-configured network
> 
> **Desvantagens**: Outdated user interface

UI feels old compared to Teams/Webex/Zoom
Not as user-friendly or intuitive
> 
> Cisco Jabber provides a stable unified communications platform for messaging, presence, and voice/video calling. It integrates well with Cisco UC infrastructure but feels dated compared to newer platforms.

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### "Easy, and universal." — 4.0/5

> **Ricardo** | *31 de maio de 2026* | Telecomunicações | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: What I like most about Cisco Jabber is the very complete phone-like user interface. It's very complete in terms of features.
> 
> **Desvantagens**: What I like least about Cisco Jabber is that it can be laggy at times, and call quality can differ from time to time as well.
> 
> My overall experience is good, it's easy to learn, as well as to use. Wether I am on inbound or outbound mode the application adjusts seamlessly. Also, customer support usually fixes any issues promptly.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/212050/cisco-jabber)

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