Quem usa o APS Payroll?

APS serves small and midsize businesses needing full-service tax compliance and a unified system for payroll, HR, and attendance delivered as a cost-effective SaaS solution.

Conheça o APS Payroll

APS has a mission: to make payroll and HR easier. We provide our clients and partners with intuitive technology delivered with personalized service and support. Our unified solution is designed to simplify workforce management tasks. Process payroll in hours, not days. Automate HR workflows to be more strategic. Elevate the employee lifecycle with a single-system platform. We are APS, your workforce partner.

APS Payroll - Informação

APS

https://www.apspayroll.com/

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APS Payroll - Visão geral de preços

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APS Payroll: implantação e suporte

Recursos do APS Payroll

APS Payroll - Alternativas

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APS Payroll - Avaliações

Leia todas as avaliações

Classificação geral

4,6/5

Pontuação média

Praticidade 4,6
Atendimento ao cliente 4,7
Recursos 4,5
Relação qualidade/preço 4,6

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Michele D.
Human Resources Administrative Assistant
Materiais de construção, 201-500 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 13/11/2018

"APS meets all of our payroll needs. Great customer service and support."

Vantagens: I've been working with APS for almost two years and being my very first experience with a payroll software I found it very easy to learn. The way this software is built and organized makes it very easy to use it. This is particularly true when you are in need to create a report. In this case you can choose one of the several ready-to-use reports from the "Report Manager" option, or you can build your own customized report that best meets your needs. Additionally, to save time and efforts the report you created can be shared among several users in different departments.
Another thing I liked about APS is the excellent customer service I received in all of the inquires and issues I encountered during my job.

Desvantagens: What I liked least about this software is the fact that when you enter or modify any type of information there is no "safety net", meaning the system does not ask you to confirm your changes before leaving the tab you are in. By adding this extra step you will be "forced" to double check your entries and this can be very helpful in avoiding mistakes especially on sensitive information like bank account numbers, pay rates, or addresses.
Another feature that could be implemented is to allow users to download raw data or .csv file directly from the "Analytics" tiles. Right now you can only display, look, and print the information but you cannot download the data in on Excel format. From an Human Resources standpoint it would very helpful to be able to download data such as Employee Turnover, New Hires by department, and Employee Count by month.

Resposta dos fornecedores

por APS em 16/11/2018

Thank you so much for your honest and enlightening review, Michele. We really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your concerns. If you could please contact April Remedies, Success Manager, at [email protected] or 318-213-3263, she would be happy to talk further.

  • Fonte da avaliação 
  • Avaliado em 13/11/2018
Robin C.
Office Mgr
Agricultura, 11-50 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 14/01/2020

"Love it so far"

Comentários: Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly.

Vantagens: I love the reporting options! There are so many great reporting options as well as the option to put together your own! I also like that you don't have to sign up for each module if you don't need it. If you are using the payroll module but don't want/need the HR or attendance module than you don't have to sign up for those. I also like that you have your own (small) dedicated support team instead of just calling in or doing an online chat with a random person. We have only been using APS for a short time but so far I love it much more than our previous providers which included Quickbooks and Sage.

Desvantagens: You do several training calls and those can be a bit hard to schedule depending on scheduling conflicts on both sides but that would be expected anywhere..... There really isn't anything I can say I don't really like so far? Maybe the price? It is a tiny bit pricey... Especially for smaller companies.... The only other thing I would like to see would be a quicker processing time for direct deposit. Our previous payroll company was able to process same day which comes in very handy for us (especially during holidays) since we run payroll the following day after the end of our pay period.

Resposta dos fornecedores

por APS em 06/02/2020

Your positive review is very much appreciated, Robin! We're glad to hear you're happy with the reporting options and your dedicated support team. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Fonte da avaliação 
  • Avaliado em 14/01/2020
Julie C.
Payroll Specialist
Software, 51-200 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    3 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    3 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    5/10
  • Fonte da avaliação 
  • Avaliado em 22/08/2018

"Payroll Specialist"

Comentários: My experience has had some good and some bad. I feel the customer service is great but I don't feel the system meets our companies needs as I have to track several things manually because the system does not track them correctly.

Vantagens: The system is pretty user friendly. I like the fact that the majority of reports export into excel. Customer service team is always readily available to help and very responsive.

Desvantagens: There are issues with transferring employees from company to company. The system does not cap deductions correctly.

Resposta dos fornecedores

por APS em 24/08/2018

We appreciate your review, Julie! We're glad to hear our support team is providing the responsive attention you deserve.

We see that you are experiencing issues with the performance of our system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. We would also love the opportunity to speak with you one on one to discuss your concerns. If you could please contact April Remedies, Success Manager, at [email protected] or 318-213-3263, she would be happy to talk further.

Thank you for being an APS customer!

  • Fonte da avaliação 
  • Avaliado em 22/08/2018
Dee ann S.
Controller
Serviços meio ambientais, 11-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 26/11/2019

"Excellent Product for our Small Business without a Huge Investment"

Comentários: Before APS our payroll process was a multiple day process. It was a compilation of paper a third party time clock system that was very limited and our vacation policy was maintained by a spreadsheet and emails.

Vantagens: This software completely transformed our Payroll and HR processes. Completely integrated all aspects together into one place.

Desvantagens: Have not really had any cons with the software if we run into something that we need it is either available or the customer support will give us ideas for a work around if not currently available.

Resposta dos fornecedores

por APS em 27/11/2019

We appreciate your positive review, Dee Ann! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 26/11/2019
Sandy R.
Financial Manager
Instituições religiosas, 51-200 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 24/11/2019

"Switching to APS Was a Smart Move"

Comentários: I am beyond satisfied with our move to APS. The overall payroll processing system is easier to use than our previous system and has significantly more functionality by enabling employees to enter their hours directly via website or app and then enabling managers to approve automatically. The transition took about two months and throughout the experience, APS made it their priority to communicate clearly and effectively with me. Customer service is clearly a top value, and I am pleased with my assigned team's quick and consistent availability either via email or phone. Our service, functionality, efficiency, comprehension, and overall satisfaction have increased dramatically with APS, while our monthly payments have decreased. That makes us one very happy customer!

Vantagens: I appreciate the ease of use and logical flow of the payroll process. The system is intuitive and not at all intimidating to administrators, managers, or employees using eSelfService.

Desvantagens: We have had some trouble with the eSign feature, where hourly employees are required to verify their payroll hour submissions and everyone must verify leave times. This does not always work consistently for us. Thankfully, as the administrator, I am able to override an unsigned time card.

Resposta dos fornecedores

por APS em 27/11/2019

We're happy to hear that the intuitive design of our platform was easily accessible to everyone in your company, Sandy! We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 24/11/2019