---
description: Tudo sobre Infiterra: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Infiterra - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software para Plataformas de E-Commerce B2B](/directory/31821/b2b-ecommerce-platform/software) > [Infiterra](/software/213008/Infiterra)

# Infiterra

Canonical: https://www.capterra.com.br/software/213008/Infiterra

> Plataforma de automação de CSP de ponta a ponta para distribuidores na nuvem, CSPs Microsoft, ISVs e provedores de serviços contratuais (xSPs na sigla em inglês), permitindo que expandam seus ecossistemas na nuvem.
> 
> Conclusão: 4 usuários atribuíram a nota **3.3/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Infiterra?

CSPs diretos e indiretos, MSPs, ISVs, xSPs, distribuidores.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **3.3/5** | 4 Avaliações |
| Praticidade | 3.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.0/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.3/5 | Com base em avaliações gerais |
| Recursos | 3.5/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 60% | (6/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Infiterra

## Contexto comercial

- **Público-alvo**: 51–200
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: alemão, espanhol, francês, holandês, inglês, português
- **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 208

## Recursos

- Acesso para Celular
- Análise de dados das capacidades
- Análise do desempenho
- Cobrança e faturamento
- Cobrança recorrente ou de assinaturas
- Controle de estoque
- Controles/permissões de acesso
- Gestão de contratos e licenças
- Gestão de pedidos
- Gestão de promoções
- Gestão de solicitações de atendimento
- Gestão do SLA (acordo do nível de serviço)
- Opções de pagamento
- Portal de autoatendimento
- Post-Paid Service
- Pre-Paid Service
- Real-Time Monitoring
- Relatórios e análise de dados
- Relatórios e estatística
- Repetição de pedidos
- Seguimento/Análise de uso
- Service Provisioning
- Third-Party Integrations

## Integrações (15 no total)

- Autotask PSA
- BMS
- ConnectWise PSA
- PayPal
- PayU
- Paymill
- Stripe
- Syncro
- Unit4 PSA Suite
- Vade
- Xero
- authorize.net
- cybersource
- dLocal
- weclapp

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software para Plataformas de E-Commerce B2B](https://www.capterra.com.br/directory/31821/b2b-ecommerce-platform/software)

## Categorias relacionadas

- [Software para Plataformas de E-Commerce B2B](https://www.capterra.com.br/directory/31821/b2b-ecommerce-platform/software)
- [Software de Faturação e Abastecimento](https://www.capterra.com.br/directory/20054/billing-and-provisioning/software)
- [Software de Gerenciamento de Nuvem](https://www.capterra.com.br/directory/30852/cloud-management/software)

## Alternativas

1. [Wholesale Suite](https://www.capterra.com.br/software/204219/wholesale-suite) — 4.9/5 (88 reviews)
2. [B2B Wave](https://www.capterra.com.br/software/133836/b2b-wave) — 4.9/5 (52 reviews)
3. [Adobe Commerce](https://www.capterra.com.br/software/83890/magento-commerce) — 4.3/5 (658 reviews)
4. [Shopamine](https://www.capterra.com.br/software/1048652/shopamine) — 5.0/5 (30 reviews)
5. [Salesforce Commerce Cloud](https://www.capterra.com.br/software/180822/salesforce-commerce-cloud) — 4.5/5 (100 reviews)

## Avaliações

### "Great for every team size, easy automatization" — 4.0/5

> **Avaliador Verificado** | *29 de dezembro de 2020* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: The user interface is easy to use, understandable
With the API you can easily intergrate it into your system
There are always new intergrations with software vendors
You can easily automate things and manage your customer base
It has a really great, helpful support team
> 
> **Desvantagens**: If you use the Interworks-hosted version of it, sometimes you just get an update applied to it automatically before you see a release note or get an email notification
Sometimes it feels like the software updates are applied without testing first to see if the update breaks anything in the system
> 
> Overall I have a good experience with using the software. I really like the team they help in everything that they can. I think they could use a bigger development team so besides keeping up with the updates from Microsoft, they could get the new features out sooner. It has the potential to be the best (if it is not already...). If they keep up with the continuous updates and new features, the great support, I think they can be the one for this sector.

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### "Interworks Cloud Platform" — 4.0/5

> **Darren** | *17 de dezembro de 2020* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: One of my favourite parts of using Interworks is how easy it was setup and start working with the software and can quickly deliver a storefront and self-service experience to our customers. Since using it I have been impressed with the delivery of new Microsoft features available in the platform and these have been in-live with Microsoft release dates.
> 
> **Desvantagens**: One of the downsides to the platform is the time it takes to update pricing and products when they pulled din via the new service definitions, there are so many steps in this process and if 1 tick box gets forgotten you can end up not adding products to storefront, we recently discovered we had nearly 300 add-ons not displayed, and there is no bulk way of adding these as storefront items, so we would have to click on each individual item and enable storefront.  This seems to be a a problem with the overall updating of products and notifications where it is very time consuming to keep things up to date and to edit details, there needs to be more bulk options to enable features and add product images specifically for Add-ons.
> 
> Overall we have a great relationship with Interworks, and they have been with us every step of the way to assist where they can with issues, and are always keen in our ideas with the platform, I do feel they have suffered from a small development team and have not been able to push out as much value-add as they have been busy keeping up with Microsoft updates.  However my overall impression is they want to help and they are very quick to respond to any major concerns and assist in us in reaching our goals.

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### "Poor Product" — 1.0/5

> **Avaliador Verificado** | *30 de maio de 2023* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: I don't like anything about this platform
> 
> **Desvantagens**: Lack of customization when invoicing. Creating and modifying sales orders is an all or nothing proposition and automated reporting consistently fails
> 
> Have a dedicated mail folder just for correspondences regarding Interworks issues/errors...it's that much of a problem

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### "Great SaaS reselling platform" — 4.0/5

> **Cesar** | *17 de dezembro de 2020* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: The already built options for integrations with cloud vendors and backend information systems.
> 
> **Desvantagens**: For our products We needed some customizations that took longer than expected.
> 
> The solution is ease to deploy, great service and support from the technical Team, and best of all they are open to understand your requirements and to work to fulfill them.

## Links

- [Ver em Capterra](https://www.capterra.com.br/software/213008/Infiterra)

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