OnSite

I use this software system from end to end. I use it for every sale, every item that gets customized and every item I sell. This system is our lifeline for job management and job repeatability. I also use this system for purchase management, inventory and accounting. I like the fact that I am able to undertake all functions with a single system allowing us to have store all our data in one place. I also like that I can go back easily to find out what we did for a customer and easily repeat the job with the tracking within this system.

We like that you can do everything you need to run purchasing, production, and accounting in one place. We initially liked all the features and with the most recent updates, I can't think of anything this program is lacking.

What I like most that it's more inclusive than the last program we had (only the sales reps had access to it, none of the artist) and because of the inclusive nature, the reps no longer have control over art and how it's entered -- in the sense that, for example, they don't always know that this design looks like a 3 colour but in reality, it's like a 6 colour becuase they forget about black, white -- as both Highlight and/or underbase so it's actually 1 or 2 more additional screens, etc. And as the Art Director, I can manage who gets assigned to what -- catch issues entered by the rep before it proceeds further into the process and avoid potentially major issues down the line. I also like the variation option --- before, on the old program, there wasn't a nice way to do colour switches -- sometimes a new design number would be generated and people might not realize. THis way, the main ID stays the same -- so we know what design is being pulled and the variation tells us which colours are being changed. It's much more streamlined this way.

Inventory, manufacturing and organization

As the bookkeeper, I like how the manufacturing side and bookkeeping side work together.