--- description: Tudo sobre iContact: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: iContact - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Email Marketing](/directory/30013/email-marketing/software) > [iContact](/software/31513/icontact) # iContact Canonical: https://www.capterra.com.br/software/31513/icontact Página: 1 / 25\ Próximo: [Próxima página](https://www.capterra.com.br/software/31513/icontact?page=2) > O software de marketing por e-mail iContact é poderoso, fácil de usar e permite enviar e-mails de alto desempenho em pouco tempo. > > Conclusão: 604 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o iContact? O iContact é ideal para pequenas empresas, empreendedores, profissionais de marketing, agências e remetentes de grande volume com 25.000 a 500.000 assinantes. Usado por ONGs, instituições de ensino, serviços financeiros, gerentes de eventos e muitos outros\! ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 604 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.2/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: iContact - **Localização**: Morrisville, EUA - **Fundada**: 2003 ## Contexto comercial - **Preço inicial**: US$ 14,00 - **Modelo de preços**: (Versão gratuita disponível) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular) - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Ilhas Virgens Americanas, Japão, México, Reino Unido, Índia ## Recursos - A/B Testing - Agendamento de campanhas - Análise de dados de campanhas - Automação de marketing - Autoresponders - Ações ativadas por eventos - CAN-SPAM Compliance - Campanhas gota a gota - Campos personalizáveis - Captura de leads - Editor de WYSIWYG - Gerenciamento de contatos - Gerenciamento de e-mails - Gestão de assinantes - Gestão de campanhas - Gestão de canais - Gestão de conteúdo - Gestão de leads - Gestão de modelos - Gestão de múltiplas contas - Importação/exportação de dados - Integração de redes sociais - Marketing por e-mail - Mobile Optimization - Modelos de e-mails - Modelos personalizáveis - Múltiplas campanhas - Painel de atividades - Planejamento de campanhas - Publicação automática - Páginas de início/formulários web - Qualificação de leads - ROI Tracking - Rastreamento de cliques - Rastreamento de e-mails - Rastreamento de engajamento - Real-Time Notifications - Relatórios e análise de dados - Segmentação - Segmentação de clientes - Third-Party Integrations ## Integrações (53 no total) - 123FormBuilder - Acuity Scheduling - Adobe Commerce - Big Cartel - BigCommerce - Bloom Intelligence - Calendly - ClickFunnels - Copper - Copper - Cyfe - DaySmart Appointments - Digioh - Drupal - Eventbrite ... e mais 38 integrações ## Opções de suporte - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Email Marketing](https://www.capterra.com.br/directory/30013/email-marketing/software) ## Categorias relacionadas - [Ferramentas de Email Marketing](https://www.capterra.com.br/directory/30013/email-marketing/software) - [Ferramentas de Automação de Marketing](https://www.capterra.com.br/directory/6/marketing-automation/software) - [Software de Gerenciamento de Email](https://www.capterra.com.br/directory/30553/email-management/software) - [Software de Gestão de Campanhas](https://www.capterra.com.br/directory/30012/campaign-management/software) - [Software de Marketing de Redes Sociais](https://www.capterra.com.br/directory/30781/social-media-marketing/software) ## Alternativas 1. [Brevo](https://www.capterra.com.br/software/132996/brevo) — 4.6/5 (3445 reviews) 2. [Mailchimp](https://www.capterra.com.br/software/110228/mailchimp) — 4.5/5 (17603 reviews) 3. [Gmail](https://www.capterra.com.br/software/202338/gmail) — 4.8/5 (13404 reviews) 4. [MailerLite](https://www.capterra.com.br/software/136603/mailerlite) — 4.7/5 (2259 reviews) 5. [Constant Contact](https://www.capterra.com.br/software/31898/constant-contact) — 4.3/5 (2923 reviews) ## Avaliações ### "Strong platform for email marketing" — 5.0/5 > **Ilysse** | *2 de janeiro de 2025* | Rede de computadores | Taxa de recomendação: 8.0/10 > > **Vantagens**: iContact was easy to set up and create campaigns. > > **Desvantagens**: We had some challenges with proving that our email list was all customers who had opted in. > > iContact is overall a very strong marketing platform for those looking to stay in contact with their customers. ----- ### "A User-Friendly Service with All the Features We Need" — 5.0/5 > **Nicholas** | *15 de outubro de 2024* | Bens de consumo | Taxa de recomendação: 10.0/10 > > **Vantagens**: iContact is extremely easy to use from uploading contacts \& creating contact segments to composing emails \& monitoring their performance metrics. > > **Desvantagens**: The selection of available fonts for the drag \& drop email composer is very limited and I don't believe you can upload your own fonts either. > > Using iContact for composing, sending and monitoring promotional emails has been invaluable to us for many years. We use it for DTC and B2B communications and find it to fulfill just about everything we need. ----- ### "Horrible exit" — 1.0/5 > **Dawn** | *29 de abril de 2026* | Gestão da educação | Taxa de recomendação: 0.0/10 > > **Vantagens**: For years they were pretty good and had good customer service by phone, email and chat. I stayed with them a long time. Then other services started to provide more options > > **Desvantagens**: After 20 years with iContact, I had a very disappointing experience when canceling. I was required to download 1,200 newsletters and 600 drafts one by one, with no bulk export option available. I contacted support multiple times and was told the platform is “not a storage service,” yet I was also unable to delete sent emails, which made the process more difficult. To work around this, I sent materials to myself using test emails, but encountered sending limits (15 emails per 15 minutes, later adjusted to 14), which repeatedly interrupted the process. While my sending ability was restored within a day, this added unnecessary complexity. Graphics I had paid for also had to be downloaded individually, though a workaround was eventually provided after several attempts to get assistance. In total, it took me and my assistant over 20 hours and nearly 2 months to retrieve my materials. After paying more than $17,000 over 20 years, I expected a far smoother and more respectful offboarding process. In addition, the platform no longer offers the flexibility and tools available in other services today. > > It was ok for a while. At this point I am very frustrated with the exit process. I can still hardly believe they would not help me retire out by collecting my newsletters, drafts and graphics into a zip file. I asked numerous time and was told it could only be done one by one. ----- ### "Good solid Email Marketing Product" — 5.0/5 > **James** | *3 de outubro de 2023* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10 > > **Vantagens**: We were able to deploy this to over 200 offices around the country and recommended it to many of our international organizations. We could manage all those accounts from a central office and deploy centrally designed email templates to all our offices. We could easily segment data to target email marketing. > > **Desvantagens**: The most challenging situation we encountered was we had to split our 200+ accounts into two separate enterprise level accounts, making us have to login to each one separately to locate and update certain things from our central office. I don't believe this is really an issue any longer with the product, but we encountered some issue early on they felt would be handled by splitting into two. It just made management of the whole account structure more challenging. > > We had great support from our account managers (3 of them over almost 15 years) and it met our email marketing needs very well. ----- ### "icontact rev" — 4.0/5 > **Var** | *28 de março de 2024* | Consultoria de gestão | Taxa de recomendação: 7.0/10 > > **Vantagens**: Ease in using the product - launching, etc., maybe we hasve been tamed to use this product and have gotten used to it; maybe there are other better products on the market, but the fear, cost, time of leaving icontact to explore another one, shudders me. > > **Desvantagens**: Customer contact support, working remotely, not that very interested in helping. > > It is a good product, easy to use, user friendly and allows us flexibility to do most things, ----- Página: 1 / 25\ Próximo: [Próxima página](https://www.capterra.com.br/software/31513/icontact?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/31513/icontact) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados