Quem usa o ChannelAdvisor Enterprise?
Marcas e varejistas líderes que desejam se envolver com os consumidores em sua jornada de compras, ampliar seu alcance nos mercados e melhorar a satisfação.
Conheça o ChannelAdvisor Enterprise
O ChannelAdvisor (NYSE: ECOM) é uma plataforma líder de comércio eletrônico na nuvem cuja missão é conectar e otimizar o comércio mundial. Em quase duas décadas, o ChannelAdvisor já ajudou mais de 2.700 marcas e varejistas em todo o mundo a melhorar seu desempenho on-line, expandindo os canais de vendas, conectando-se com consumidores em todo o mundo, otimizando suas operações para obter o máximo desempenho e fornecendo análises práticas para melhorar a concorrência.
ChannelAdvisor Enterprise - Informação
ChannelAdvisor
http://www.channeladvisor.com
Fundada em 2001
ChannelAdvisor Enterprise - Visão geral de preços
O ChannelAdvisor Enterprise não possui versão gratuita nem versão de teste grátis.
Versão gratuita
Não
Teste grátis
Não
ChannelAdvisor Enterprise: implantação e suporte
Assistência
- Online
Implantação
- Nuvem, SaaS, web
Formação
- Pessoalmente
- Ao vivo online
- Webinars
- Documentos
Recursos do ChannelAdvisor Enterprise
Plataformas de E-Commerce
- Acesso para Celular
- CRM
- Gerenciamento de SEO
- Gestão de avaliações
- Gestão de devoluções
- Gestão de estoques
- Gestão de promoções
- Gestão de várias lojas
- Kits
- Marketing de multicanal
- Marketing por e-mail
- Modelos
- Segurança de dados
Sistemas de Gestão de Canais
- Análise de dados dos canais
- Controle de estoque
- Gestão de campanhas
- Gestão de incentivos
- Gestão de leads
- Gestão de oportunidades
- Gestão de parceiros
- Gestão de pedidos
- Gestão de produtos
- Gestão de revendedores
Software de Gestão de Varejo
- CRM
- Comércio eletrônico
- Gerenciamento de pedidos de compra
- Gestão de comissões
- Gestão de devoluções
- Gestão de funcionários
- Gestão de mercadorias
- Gestão de pedidos
- Marketing por e-mail
- Pedido por correio
- Programa de fidelidade
- Relatórios e análise de dados
- Várias localizações
ChannelAdvisor Enterprise - Alternativas
Mais alternativas ao ChannelAdvisor Enterprise
ChannelAdvisor Enterprise - Avaliações
Leia todas as avaliaçõesClassificação geral
Pontuação média
Avaliar software
Compartilhe suas experiências com outros compradores de software.
Escreva uma avaliação!Cynthia Q.
-
Classificação geral5 /5
-
Praticidade4 /5
-
Recursos e funcionalidades5 /5
-
Atendimento ao cliente3 /5
-
Relação qualidade/preço5 /5
-
Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 26/11/2019
"If you sell on more than one marketplace, you need this software"
Comentários:
We needed to solve a labor issue of trying to post a product/SKU on multiple different marketplaces without having to go to each one and use their particular interfaces.
Channel Advisor simplifies all of that, and allows us to mainstream our postings from a central repository.
Also, CA manages inventory across all channels, so you don't run the risk of overselling.
Built in repricing tools let you automatically adjust your pricing to match marketplace trends and win the sale within your guidelines. Business rules let you be as complex as you want in defining those guidelines.
Overall, this is an extremely robust (and scale-able) system that allows you to customize and manage listings, pricing, inventory and more from one place.
Vantagens:
Incredible versatility, allowing us to list a large catalog of products across multiple marketplaces with minimal effort.
Centralized and customizable product data management allows for maximum exposure with minimum labor.
CA keeps up with all the latest requirements and mapping changes from each marketplace, so you don't have to.
Desvantagens:
My only con for this software isn't the software itself - it's the support.
Support requests can take a long time to get addressed/resolved. Almost all have to be escalated, which takes days if not weeks.
- Fonte da avaliação
- Avaliado em 26/11/2019
Moshe D.
-
Classificação geral5 /5
-
Praticidade3 /5
-
Recursos e funcionalidades5 /5
-
Atendimento ao cliente3 /5
-
Relação qualidade/preço4 /5
-
Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 20/09/2019
"Powerful software but Expensive and hard to learn"
Comentários: The software is built with a long term vision but they should make it more affordable by offering it at a lower price to more customers. They also need to provide more guidance in the best way to implement the software
Vantagens: Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more. Also has great features for each marketplace, including Amazon Advertising with automatic bidding and rules, repricing, a price gird which shows your price and competitors offer and your sales history which is great for monitoring your competitors in one dashboard
Desvantagens:
TONS of setup work. I spent almost a year setting up all the different features and rules for my business. Zero guidance is provided on best way to setup your system. support is slow, sometimes taking 3 days to respond to a ticket. help pages are not detailed. product is way more expensive then cheaper alternatives such as Ecomdash.
They dont have an easy way to integrate with quickbooks or other accounting software, SellerCloud does.
Resposta dos fornecedores
por ChannelAdvisor em 25/09/2019
Moshe,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.
- Fonte da avaliação
- Avaliado em 20/09/2019
Martin D.
-
Classificação geral4 /5
-
Praticidade3 /5
-
Recursos e funcionalidades4 /5
-
Atendimento ao cliente1 /5
-
Relação qualidade/preço3 /5
-
Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 19/10/2020
"Seems like a great product but project support is abysmal"
Comentários: The tool seems great and works well once properly configured. Lots of room to grow the business on to new platforms easily once properly configured, You will still need a lot of focus on the process and business logic required to create your initial feed, particularly where it comes to product pricing.
Vantagens: It allows us to get onboarded onto multiple market places easily with a single data feed and powerful rules engine. We can grow into solution as well.
Desvantagens: The project and onboarding support has been dreadful. You are on your own. But that might be for the best as most of the good staff seem overworked and the rest don't seem to care. Make no effort to understand you business and ensure the tool is properly configured so you might as well just take the basic onboarding package and do it all yourself.
Resposta dos fornecedores
por ChannelAdvisor em 17/11/2020
Dear Martin,
Thank you for bringing your concerns to our attention. We've made a note of your message and shared your concerns internally. Please know, we are always looking for ways to improve our Services and our customers' experience, so we appreciate your feedback. We know sustaining an e-commerce business can be a challenge, which is why we strive to provide each customer with the best solution for their business needs. If you have additional concerns with cases you have submitted, please reach out to your Account Manager directly. On behalf of our entire team, thank you for being a ChannelAdvisor customer.
- Fonte da avaliação
- Avaliado em 19/10/2020
Randy B.
-
Classificação geral3 /5
-
Praticidade4 /5
-
Recursos e funcionalidades4 /5
-
Atendimento ao cliente2 /5
-
Relação qualidade/preço2 /5
-
Probabilidade de recomendação
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 19/01/2018
"Good software but not the best company"
Comentários: All in all it is good software but not the best company to work with.
Vantagens: CA is probably the best solution in the marketplace for sellers wanting to offer goods on multiple marketplaces. The software is comprehensive and relatively easy to learn and use. It is also stable with few day-to-day problems.
Desvantagens: It is also the most expensive solution out there (by far) and they require a one year contract. In addition, they are not easy to break away from when the contract expires. They continued to charge us even after our contract expired and forced us to go through our bank and credit card company to recover the extra charges. We also found them very inflexible. You pretty much have to accept it is their way or the highway.
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 19/01/2018
Ankit G.
-
Classificação geral4 /5
-
Praticidade5 /5
-
Recursos e funcionalidades4 /5
-
Atendimento ao cliente5 /5
-
Relação qualidade/preço3 /5
-
Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 12/09/2020
"Great tool to automate processes"
Comentários: The application offers a lot of functionalities and offer features to automate various processes. We have about 1M+ listings across multiple channels, and no issues in terms of handling the load.
Vantagens: The portal is user friendly and have a lot of functionalities that can definitely save time and money. Shared inventory across the multiple channels comes really handy, find articles within documentation is super easy, support is knowledgeable in most cases.
Desvantagens:
The auto detection of categories on the third party channels needs a lot improvements. The category and subcategory valid values information provided lack details or not there.
Also the lack of video tutorials.
- Fonte da avaliação
- Avaliado em 12/09/2020
