MAPCON

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Resumo do MAPCON:

Conheça MAPCON

A Mapcon Technologies, Inc. possui um CMMS Lite e Pro, além de vários módulos avançados para ajudar as empresas a obter o sistema que se adapte melhor às suas necessidades. Os programas podem ser instalados pelos próprios usuários em seus respectivos servidores ou podem ser hospedados. O preço do software é baseado em usuários simultâneos, em vez de licenças individuais, o que economiza dinheiro para as empresas. O Mapcon tem todos os recursos de um sistema típico, além de outros, como ferramentas avançadas de geração de relatórios e um aplicativo móvel robusto.

Quem usa MAPCON?

Qualquer empresa que esteja procurando facilitar a gestão da manutenção.

Onde o MAPCON pode ser implantado?

Baseado na nuvem

Instalação local

Classificação geral

Ver todas as avaliações

Com base em 141 avaliações

4,2

Escreva uma avaliação!

Sentimento das avaliações

Positivo

87%

Neutro

Negativo

Preço inicial

US$ 30,00

Por usuário, Mensal

Versão de teste gratuita

Sobre o fornecedor

MAPCON Technologies
Localizado em Johnston, EUA
Fundado em 1982

Países disponíveis Mostrar mais detalhes

Estados Unidos

Idiomas Mostrar mais detalhes

inglês

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Preço inicial

Opções de preços

Praticidade

Relação qualidade/preço

Atendimento ao cliente

MaintainX

4,8 (957)

Ver perfil

US$ 25,00

4,1 (140)

Melhores recursos

Agendamento de manutenção

Agendamento de trabalhos

Cobrança e faturamento

Ver perfil

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Avaliações verificadas pelo Capterra para MAPCON

Classificação geral

4,2

Com base em 141 avaliações

Escreva uma avaliação!

Filtrar avaliações (141)

Avaliador Verificado

Usuário do LinkedIn Verificado

Usou o software por: Não especificado

"easy way to control your maintenance program"

12 de abril de 2018

4,0

Vantagens:

Very good concept to manage the maintenance and remember every single thing, it help a lot with my crew

Desvantagens:

Price is a little high, software overall is not friendly you have to learn how to use it and inverts time

Fonte da avaliação

Jennifer

Facilities Coordinator, EUA

Bens de consumo

Usou o software por: Mais de dois anos

"Hard to learn, great to use"

25 de outubro de 2016

4,0

This is a review of an older version of Mapcon (5.2). I am new to the facilities management world and part of my introduction was learning Mapcon. As I said, we have an older version which is not as user friendly as the current one. However, the people at Mapcon have been fantastic at helping me understand; Steve in particular has given me hours and hours of training, both over the phone and through a hands-on class at their office in Johnston, IA. He has a way of explaining that flicks a switch in my brain and makes everything clear. After working on and with Mapcon for a year, I am a believer. While my company is still just using a small percentage of the capabilities, I can see huge possibilities for the future. As we continue to add data and expand our usage, Mapcon will become more and more valuable in cost reduction, changing from reactive maintenance to proactive, and updating our technology. I have read reviews on CMMS systems and one constant pain point is data entry. My version of Mapcon is clunky when it comes to adding inventory; one window to create the record, another to create the image, another to seed the inventory. While entering inventory was tedious, we used that time to also reorganize and purge our parts room. Now we're proud of our clean, well-organized, easy to use parts room and corresponding Mapcon data. The techs can find what they are looking for much easier as all parts are in the computer with locations, quantities and manufacturers stock numbers. Once we add min/max numbers we will start to utilize the reporting on low inventory and not have to depend on the human factor. So while data entry was time consuming, the result is definitely worth the effort. We've also started on updating and filling in data on our equipment. By creating levels of locations we can start tracking breakdowns better and see trends before they become catastrophes. We're adding exploded views to the equipment so when a tech needs a part, he can pull up the image and find the part number, then pull up that part number and find it quickly in stock. Every step we take builds to the next, making Mapcon more and more robust and essential. My future will consist of creating and using failure codes, cycle counts and adding bar coding capabilities. Mapcon allows me to see how this all works together to benefit my team, company and the bottom line.

Vantagens:

All areas work together, but you don't need to use all capabilities to get results.

Desvantagens:

Not user friendly

Fonte da avaliação

Resposta do MAPCON Technologies

15 de novembro de 2016

Hello Jennifer, Thanks so much for the compliments! I'm really glad you were able to attend 3-day training here in Iowa, and I am glad to hear that you got something out of it, aside from looking at my handsome face for those days :) I truly enjoy doing these training classes, and I am really glad it shows. -Steve

David

Maintenance Manager, EUA

Química, 11–50 funcionários

Usou o software por: 1 a 5 meses

"Good, not great"

2 de novembro de 2016

2,0

Unfortunately the PO side of MapCon is not as robust as I had hoped. If I fully understood the lack of ability for reporting options I may not have upgraded at all. At least with the old system we could create our own reports. I expected an upgrade to be not only more user friendly but also, at minimum, have the same capability of the original. The upgrade is nice but the limiting of M #'s and Assets seemed to a bit sneaky. While yes the quote mentioned numbers, the original MapCon had no such restriction and I believe that aspect should have been a talking point. As for customer service, we have have had to make multiple calls to follow up on requests. I expect better communication. We should not have to make those follow-ups to see where things are at.

Vantagens:

Better interface than original

Desvantagens:

Not as flexible as original, limited M #'s and Assets, specialized reports have to go through MapCon not created in-house,

Fonte da avaliação

Resposta do MAPCON Technologies

17 de novembro de 2016

Hi David, Thanks for taking the time to write a review. We try to make our system scalable so it will fit both large and small organizations. This is why we price our systems according to number of assets and inventory parts as well as number of concurrent users. Our user quick reporter is not available from the purchasing module currently but it will be soon. We do offer an advanced business intelligence reporting tool, but it does require a more advanced level of report writing. We are continuing to improve internal procedures to meet our clients needs. Hopefully these improvements will ensure nothing falls through the cracks.As for our customer service, we pride ourselves on our world class support and truly believe the experiences you have had were the exception, not the rule. That being said, we do appreciate your feedback and will work hard to make sure our service is always consistent. Thanks again! -Diane

Dawn

Maintenance System Coordinator, EUA

Energias renováveis e meio ambiente, 51–200 funcionários

Usou o software por: Mais de dois anos

"STRIVING FOR EXCELLENCE"

15 de novembro de 2016

5,0

United Wisconsin Grain Producers LLC (UWGP) started using MAPCON in 2005 when production of our facility began. Since this time, MAPCON has become an important key to our day-to-day successes by providing and modifying a maintenance program that meets our ever changing needs. Using MAPCON has allowed UWGP to maximize maintenance records and store pertinent information that can be retrieved quickly. We are able to identify and stock critical parts while keeping an accurate inventory. UWGP also has a valued benefit of scheduling preventative maintenance; which reduces both downtime and maintenance costs. UWGP knows that support for MAPCON is only a call away. By utilizing all the tools available in MAPCON, UWGP has become #1 in plant up-time and #1 in low maintenance costs according to the 2013 Christianson & Associates Benchmarking Reports. UWGP employees are very proud of these accomplishments. This only proves that MAPCON is the heartbeat of the maintenance department. UWGP is always looking to achieve maximum efficiency along with increasing performance. MAPCON is growing right with us. WE ARE STRIVING FOR EXCELLENCE

Vantagens:

First of all the customer service. In the beginning I called/emailed a tremendous amount. In time things came easier and I didn't have to call/email as much. Truthfully one day I got an email asking me how I was because he didn't hear from me in a while. Its nice to know they are only a phone call or email away. Mapcon always gets back to me and if they can't at that moment they always send me another email address or phone number. Its nice to know someone always has your back.

Desvantagens:

Not so much me as the coordinator. I am happy with the software and am always striving to know more and get better at running it. Its the ones that pay the bills and signs my check. I guess the cost is hard to swallow.

Fonte da avaliação

Resposta do MAPCON Technologies

12 de janeiro de 2017

Hi Dawn! We took what you said to heart and have created a LinkedIn Group specifically for MAPCON users. Here is the link: https://www.linkedin.com/groups/8578280 Thanks for the feedback, and we hope to see you posting in the group! -Heather

Flint

Programmer/robot tech/maintenance/IT, EUA

Automotivo, 201–500 funcionários

Usou o software por: Mais de dois anos

"Great Software and getting better."

25 de outubro de 2016

4,0

So far we have been pretty happy with this software. Support has been really helpful too. They were quick to fix a bug I found in the mobile app. I like that they seem eager to constantly improve their software too. For us our ultimate goal is to utilize the mobile app as much as possible and have a completely paperless system. For now we are still printing the PM's and entering them in manually until we can get everyone using the mobile app.

Vantagens:

The mobile side of the system is what drew me in. I like the idea of being able to create work requests, work orders, complete pm's etc. all from the mobile app. I also plan to use the mobile app to help track some of our inventory in the future. I also like that the person requesting the work can get updates on its status by email.

Desvantagens:

For new users it can be difficult for them to understand sites and zones and just getting them started in general. Also, I would like to have more storage space for attachments. I would like to be able to have equipment manuals and even some videos for some of the assets and pm's. I have been able to somewhat work around this by using dropbox and just supplying links but that seems to be hit or miss on the mobile side.

Fonte da avaliação

Resposta do MAPCON Technologies

15 de novembro de 2016

Hi Flint, Thanks so much for taking the time to leave a review. Our marketing team is actually working on creating a video explaining Sites and Zones. It will be on our website soon. We have taken your software feedback and sent it directly to our programmers for them to consider for future releases. Thanks again! -Diane