Quem usa esse software?

Independent used car dealers who want a high-quality, easy-to-use DMS at an affordable price.

Avaliações médias

69 avaliações
  • Geral 5 / 5
  • Praticidade 5 / 5
  • Atendimento ao cliente 5 / 5
  • Recursos 5 / 5
  • Relação qualidade/preço 5 / 5

Detalhes do produto

  • Preço inicial US$ 55,00/mês
  • Detalhes dos preços Unlimited users and functionality, all for the same low price!
  • Versão gratuita Não
  • Avaliação gratuita Sim
  • Implantação Instalado - Windows
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Pessoalmente
    Ao vivo online
    Webinars
    Documentos
  • Suporte Horário comercial
    Online

Dados sobre o fornecedor

  • Frazer Computing
  • http://www.Frazer.com
  • Fundada em 1985

Sobre o Frazer Auto Dealer Software

Software subscription includes: Comprehensive BHPH and Outside Financing, Unlimited forms printing, Electronic payment processing integrations, Free unlimited technical support by phone, chat, or email, Finance company integrations, Ability to stay legal with federal & state-specific regulations, FULL Accounting Suite to manage your business, OFAC checks, Form 8300, Federal Buyers Guide, Privacy Notice, Unlimited access on multiple workstations, Vendor management, and Customizable reporting.

Recursos do Frazer Auto Dealer Software

  • Aluguel de concessionárias
  • Cobrança recorrente
  • Créditos de concessionárias
  • Departamento de atendimento ao cliente
  • Gestão da folha de pagamento
  • Gestão de coletas
  • Gestão de despesas
  • Gestão de estoques
  • Gestão de financiamento
  • Gestão de impostos de vendas
  • Gestão de peças
  • Gestão de vendas
  • Banco de dados de contatos
  • Buy-Here Pay-Here Dealer
  • Departamento de atendimento ao cliente
  • Gerenciamento de documentos
  • Gestão da contabilidade
  • Gestão de coletas
  • Gestão de financiamento
  • Gestão de locação
  • Integração de site
  • New Car Dealer
  • Used Car Dealer

As avaliações mais úteis do Frazer Auto Dealer Software

Best customer service out there!

Traduzir com Google Avaliado em 11/03/2019
Brenda O.
Owner
Automotivo, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I downloaded the demo a few months before we were able to get our dealer license, so I could learn the software. I've had it from the very beginning. I have done all my accounting for the dealership on this software and I actually prefer it to other accounting software like QuickBooks as all the accounts are already set up properly and I can just run my dealership instead of trying to play accountant. I've added the payment processing integration (as I also do a few BHPH deals); I can pull credit reports from within the app, and all of my forms are updated for me. I don't have to keep track of what forms need to be replaced.

Vantagens: The software is affordable for my tiny car lot. Any additional services are integrated through the software seamlessly and Ala Carte, so the software grows with my business. This has been the most cost effective item for my business being that we are just over a year old. What is really priceless and you can't get this with any other DMS out there, is the customer service. Today I had a small issue so I emailed customer service with my problem and they called right away and were able to connect to my computer to resolve the problem. I had to step away from the call and I literally was able to sit back and concentrate on other things while the customer service rep fixed a missing file in the software. When I came back to my desk, there was a note on the screen that everything was resolved and he was disconnected from my computer. I have used their customer service support several times and I can't possibly say enough good things about these people.

Desvantagens: This is a pro but also a con. It's not internet based, so it is saved to a network. Which means it can be somewhat difficult to gain information when not right in front of the computer. It does have a phone app that can be downloaded, but this is still very basic information. However the app is great for inputting new inventory.

Hard to believe!

Traduzir com Google Avaliado em 16/11/2016
Paul D.
Owner
Automotivo, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: After being in the car business for 25 years and working with a number of DMS companies I can honestly say that Frazer is unbelievable. I want to start by saying that the customer service they offer is not just industry leading but world class! They are always available, friendly, knowledgeable and get the job done right now. Frazer keeps common forms on hand which allows dealers to immediately add them and use them for no extra charge or wait. Frazer does an amazing job with integrating with all the major players in the automotive software business. Frazer is a complete DMS package and includes accounting software making it all you need to run your car store. Really I could go on and on about my satisfaction with the product and company. Oh and did I mention it's also thousands less than most of the major competitors, that doesn't even make sense!
Thanks Frazer and the people of Frazer
Paul Duke-Duke Motor Co.

Vantagens: I am most impressed with the level of customer support and the good people you have in your support center.

Desvantagens: I don't like that you need to save a working deal as a prospect or cancel a sale if there was something that needed to be changed. I like to save deals along the way and then have a function to finalize the deal once all the particulars have been settled. I want there to be an easier access to know what the profit is on a deal without having to pull a recap sheet. I like to have the profit or at least the front end gross available to me when working the deal. That is super frustrating when you are trying to quickly make a deal work.

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