Who Uses This Software?

AppointmentPlus serves small, medium and enterprise clients worldwide spanning over 100 industries. Our application is built to scale, with some clients scheduling over 1,000,000 each month.

Average Ratings

105 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Starting Price $49/month
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • AppointmentPlus
  • http://www.appointment-plus.com/
  • Founded 2001

About AppointmentPlus

Save time and money with appointment scheduling software from AppointmentPlus. With over 10,000 locations worldwide, AppointmentPlus powers both large and small companies, including Coca-Cola, International Paper, GE, Anheuser-Busch, Campbell's Soup, Costco, Bank of America, H&R Block, Cargill, and many others. Our clients also rave about our customer service and training. We strive to provide quick responses with accurate answers for every client we serve. Sign up to see a demo today!

AppointmentPlus Features

  • Appointment Scheduling
  • Calendar Management
  • Email Reminders
  • IVR / Voice Recognition
  • Online Booking
  • Payment Reminders
  • Recurring Appointments
  • Rescheduling
  • SMS Messaging
  • Two-Way Messaging
  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management
  • Accounting Management
  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Payroll Management
  • Quotes / Estimates
  • Scheduling
  • Service History
  • VIN Decoder
  • Vehicle Tracking
  • Work Order Management
  • Appointment Management
  • Appointment Reminders
  • Claims Management
  • Clinical Charting
  • Imaging
  • Inventory Management
  • Patient Account Management
  • Patient Billing
  • Patient Records Management
  • Treatment Planning
  • 3PL
  • Barcoding / RFID
  • CRM
  • Container Tracking
  • Cross Docking
  • Inventory Management
  • Job Management
  • Labor Management
  • Order Management
  • Purchasing
  • Scheduling
  • Shipping Management
  • Appointment Management
  • Billing & Invoicing
  • Client Management
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Multi-Location
  • Point of Sale (POS)
  • Practice Management
  • SOAP Notes
  • Appointment Management
  • Billing & Invoicing
  • Drag & Drop
  • Facility Scheduling
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records
  • Patient Scheduling
  • Physician Scheduling
  • Recurring Appointments
  • Self Service Portal
  • Staff Scheduling
  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Commission Management
  • Inventory Management
  • Mobile Grooming
  • Point of Sale (POS)
  • Recurring Appointments
  • Services List
  • Staff Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Demand Planning
  • Electronic Data Interchange
  • Import/Export Management
  • Inventory Management
  • Order Fulfillment
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • 3PL Management
  • Barcoding / RFID
  • Category Customization
  • Channel Management
  • Demand Planning
  • Inventory Management
  • Location Control
  • Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Returns Management
  • Shipping Management

AppointmentPlus Most Helpful Reviews

I have had better experiences with other scheduling software. This software has many issues.

Translate with Google Reviewed on 11/3/2017
Sara G.
Massage Clinic Manager
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: This has been the scheduling software since I started here, but we are strongly considering a different company.

Pros: I like that you can look at a main page to see if there is a site-wide problem and the amount of time they expect it to be resolved in, versus making a phone call for your first step.

Cons: The software just doesn't work sometimes. Trying to change provider schedules, canceling or booking appointments... it either goes through the whole process and nothing changes, or it gives a reason (that should not be a reason at all) why the software won't allow for the request. For example, when trying to open a provider's schedule last week so she can work an extra day, after pressing 'update' to the new schedule, it will tell me an entirely different day must be changed for some other purpose, when I'm not dealing with that day at all. Hard to explain without showing it. But there are a lot of bugs that need to be worked out.

Vendor Response

by AppointmentPlus on 3/16/2018

Sara, thanks for sharing your thoughts. In reading your review, it sounds like you're feeling frustrated with the system.

With regard to the item you noted, that indeed was a known issue and has subsequently been resolved.

I see that you run a massage clinic. We have hundreds of massage clinics using AppointmentPlus. We have a lot of features that suit massage therapists quite well, from room sharing to unlimited customer notes to payment processing. Many of our massage therapy clients have been with us for years.

Thank you again for submitting the review. I apologize for your frustration.

Good software but not always easy to use

Translate with Google Reviewed on 3/28/2018
Christopher W.
Technology and Training Coordinator
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It allows us to have a central appointment scheduling point but administration is difficult.

Pros: Nice interface and a much better user experience since recent updates. The making of appointments by call center has greatly improved with regards to the process involved. The reports are also helpful.

Cons: The administrative functions are harder to work with. There are certain functions that are missing including the ability to remove all clients. This function requires intervention by the support team and comes at an additional cost.
Customization is not always easy with regards to creating and editing appointment slots.

Vendor Response

by AppointmentPlus on 3/29/2018

Christopher, thank you for your review. It sounds like your concern is the difficulty in administering the system. I'm aware of your account and your unique situation of needing to delete all customers in your database periodically. That isn't a common use case and it is true that we do not provide a way for users to delete all of their customers at the same time. We made a decision to not include this feature because we felt that it posed too much of a risk to our clients. Thus, we do it upon request, as needed, and with a signed approval form. Thank you for also pointing out the improvements we've made to the interface and the user experience. We are always striving to provide more value to our clients. Thanks again for reviewing the system, Christopher.

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