15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça ThunderTix

De serviços de buffet a apresentações ao vivo com ferramentas totalmente integradas para gerenciar sua bilheteria com eficiência: captação de recursos, vales-presente, marketing, mercadorias, fidelidade do cliente, cupons e pesquisas. O único serviço SEM taxa de conveniência, pode adicionar taxas opcionalmente e manter todas as receitas. Assentos reservados a partir de US$ 80/mês e admissão geral a US$ 60/mês. Faça uma avaliação gratuita para experimentar o atendimento ao cliente e saiba por que o ThunderTix é uma opção para apresentações ao vivo.

Quem usa ThunderTix?

Atende a organizações de artes cênicas (teatro, dança, gala e comédia), além de música ao vivo, visitas guiadas e festivais. Listagens de eventos em inglês, francês e espanhol.

ThunderTix Software - 1
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ThunderTix Software - 5

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do ThunderTix

Pontuação média

Geral
4,8
Praticidade
4,6
Atendimento ao cliente
4,8
Recursos
4,6
Relação qualidade/preço
4,8

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
79%
4
20%
3
1%
2
0%
1
0%
Sergio
Sergio
Usuário do LinkedIn Verificado
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: GetApp

Easy Interface. Easy to Setup. Reliable & A+ Professional Customer Service.

5,0 há 8 anos

Comentários: I enjoyed the overall experience. What was great about ThunderTix was a combination of two things, dependability and customer service. Whenever I had a question they answered it either by phone or email in a timely manner. They were also very thorough as to what you cannot and could do. With much creativity and flexibility there isn't really much you cannot do with their ticketing system.

Vantagens:

It's affordable with its different ticketing plans, and you are not stuck paying an outrageous percentage of your sales. *Customer Service *Dependable *Automated Pre-sale system *Automated Post-sale system *Works on smartphones and tablets with easy. *Promotional tools. *Easy simple buttoning system even low tech Church volunteers of an elderly age were able to operate. *SSL Encryption on their end. *Works with multiple merchant portals

Desvantagens:

I am not really sure. They seem to even be concerned about quickly changing their system to benefit you from their open customer support page. You can see what the customers complained about, and even how they solved it. It was freaking incredibly risky, but also awesome to see how they fixed it. So if there are issues which I did not experience, they probably won't last too long.

Resposta do Thunder Data Systems

ano passado

Sergio, once in a while we read comments like yours, and we are left brimming with pride. Everything you mentioned is a core value to us: responsive, thorough service, ease-of-use, cost-effective pricing, rapid responses to bugs, and attention to the smallest details that make it all possible. Thank you for your excellent rating and for making our day!

Brienne
Founder, EUA
Publicidade e marketing, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Incredible support, easy interface for admin & end user, love it!

5,0 há 6 meses

Comentários: Incredible. I had explored a few different sites and this one was the easiest to set up, with consistent, kind and useful instructions from the support team with any questions or needs I had. I would strongly recommend to anyone new to ticketing platforms, or to those who want a support team that follows through and cares about your outcomes. I will be continuing to use Thundertix for my client.

Vantagens:

The ease of the platform to set up events, have multiple types of tickets, create a donation campaign, collect various reports. Most of all, I found their customer service to be one of the best I have ever encountered. They are kind, knowledgeable, patient, clearly communicate and helped me every step of the way in a stressful time to get the ticketing functions up and running for a client of mine. I adore their skill and incredible support!

Desvantagens:

While the report options are comprehensive, it is a bit confusing to know what reports will produce what data, and so while I am new to the site, I still have to hunt to figure out which ones I need and how to best display the needed information for tickets, and donations. But i'm learning!

Lorenzo
ICT Manager, EUA
Serviços e tecnologia da informação, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

The Efficient Approach for Support Management

5,0 há 2 meses Novo

Comentários: The efficiency of managing events is well supported by the program, and this brings a reliable and focused way of running business.

Vantagens:

The platform has the right ticketing procedures, and they all bring a reliable communication.

Desvantagens:

The program creates a suitable scheduling plan, that makes every process reliable.

Avaliador Verificado
Usuário do LinkedIn Verificado
, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Fine but not the best option out there

2,0 há 6 anos

Comentários: I feel like the biggest benefit is the price and the customization of the software. I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization.

Vantagens:

The customization is really nice -- from show details, customer reminders, and prices. The customer side of things is really clean and well setup.

Desvantagens:

The navigation can be non-intuitive, but understandable once you get the lay of the land. The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end. Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.

Resposta do Thunder Data Systems

há 2 anos

Thanks for your great feedback! Since your review, we completely redesigned our entire box office portal! The navigation was completely changed and is much more intuitive than before. You can now enter multiple notes on an order, and they can be both edited and/or deleted! In addition, we made improvements to interlinking wherever possible to make it easier than ever! We truly aim to be the most efficient, time saving software. If you have specific suggestions, I am all ears. You are welcome to write me directly, or you can create a feature request once you're logged in. I'll look forward to hearing from you!

Laura
Box Office Manager, EUA
Entretenimento, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Thundertix

5,0 há 4 meses

Comentários: Customer service and internal team are very knowledgable with their product. Great listeners and always looking for improvements in their products.

Vantagens:

Customer Service is top notch!! Easy to submit tickets online, and get responses within minutes or few hours. Ease of use. Flexibility of different seating charts. Like the feature voting.

Desvantagens:

Would like to be able to have one login for both of our sites. We have 2 venues to manage. Requires using 2 different browsers in order to have both logged in at a time.