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Conheça ALLDATA

Ferramenta de reparo automotivo que fornece solução no computador através de navegação mais rápida e melhor pesquisa.

Quem usa ALLDATA?

Solução de diagnóstico automotivo para o setor automobilístico que oferece reparo de dados e assistência técnica.

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Avaliações do ALLDATA

Pontuação média

Geral
4,1
Praticidade
4,1
Atendimento ao cliente
3,9
Recursos
4,2
Relação qualidade/preço
3,7

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
52%
4
27%
3
8%
2
4%
1
9%
Tim
Tim
IT Manager/Systems Administrator, EUA
Usuário do LinkedIn Verificado
Imobiliárias
Usou o software para: Mais de dois anos
Fonte da avaliação

Repair guide for just about anything

4,0 há 7 anos

Vantagens:

I am not a mechanic. I am an IT manager for an auto dealership, and even I can figure out how to navigate my way into the repair manual for my Ford Focus. The diagrams are easy to read, part numbers are labeled, and electronic wiring diagrams are well laid out. The website is quick and responsive so that you don't sit and wait for something to load. It's a very worthwhile investment.

Desvantagens:

I have had a couple mechanics wish for the diagrams to have the ability to 3D rotate them so that they can see how things are laid out from a different angle. I have also not been able to find the repair manual for a DeLorean. I was hoping to locate the instructions for the Flux Capacitor.

Frank
Manager, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Long Time All Data Users recommends product.

5,0 há 3 anos

Comentários: I have used AllData for almost twenty years. I will not use a different product and this is my go to product for labor times, part names and numbers, and for repair procedure. This is a good value product and I would not have a shop and not use All Data.

Vantagens:

All Data for me is much easier to use then competing products. I much prefer AllData to the competing product starting with a M. When you can't find what you are looking for you can call up All Data support and they will find and fax to you the information you are looking for. All Data is reasonably priced and the support is excellent.

Desvantagens:

I am so use to All Data that I don't have any major complaints. Occassionally I can' find the repair information or labor times I am looking for but this is true of every other product as well. I find they have excellent support when that happens.

John
owner, EUA
Automotivo, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

alldata flaws

3,0 há 5 anos

Comentários: fair. tech support is very good .but i can't keep calling tech support for simple problems ( too much time wasted)

Vantagens:

the parts locating system.especially when i'm looking for a hard to find part that i was'nt able to find on other sysyems

Desvantagens:

i find their estimating portion is terrible. they tried to sell me an upgrade estimating program ( more money) & i found it to be useless& cancelled the free trial after 2 days use. also most repair programs offer licence plate to vin & car make & model. funny part is they are owned by autozone which utilizes this function.& when i questioned them prior to purchasing this product they said it will be available shortly.seven months later still no upgrade

Sharon
Owner, EUA
Usuário do LinkedIn Verificado
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Worth checking out

4,0 há 5 anos

Comentários: Although the prices kept going up the software had a lot to offer. Estimating and invoicing all in one.

Vantagens:

This is software for Auto Repair shops. I love the fact you can look up step by step instructions on how to do a repair.

Desvantagens:

I didn't like the price of the software.

Joan
Office manager, EUA
Automotivo, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Critical for any independent shop

5,0 há 7 meses

Comentários: We have used Alldata to rate our repairs for going on 10 years

Vantagens:

Name recognition, ease of use, reputation.

Desvantagens:

We have no complaints about our experience with Alldata

Gurdev
Owner, Canadá
Automotivo, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Dishonest sales people and poor customer service

2,0 há 3 anos

Comentários: This is the worst experience i have had with online service. These people make you sign up and try their product by saying check it for 3 months if you do not like you cancel it. Once you call back they do not return calls. When you ask for cancelation they tell you they have contract with you. This company is worst company than mobile providers. Please take my word do not use this product. Mitchell is way better and easy to use. This the worst customer service i have ever seen in years. This company is fraud and be aware of sales people.

Vantagens:

There is not much to like with this software

Desvantagens:

Wiring diagrams for lot of vehicle not easy to use

Samantha
Service advisor, EUA
Automotivo, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

All data review

5,0 há 2 anos

Comentários: I have lots of experience with all data and it has made being a service advisor much simpler.

Vantagens:

All data is very easy to use and allows anyone in the automotive industry to look up parts, labor time, and removal and replacement processes.

Desvantagens:

I have not had any problems with this program. It is something I believe all dealers should use in their service departments.

javier
Service and Body Shop advisor, EUA
Automotivo, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alldata is awesome

5,0 há 5 meses

Comentários: Im 100 percent satisfied through all the years ive used it

Vantagens:

I love all the wiring schematics that saves my life.

Desvantagens:

There are not any cons, if I need to trace some wiring or how a part is installed im covered.

sheena
general manager, EUA
Automotivo, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

GREAT PRODUCT

5,0 há 7 meses

Vantagens:

What i liked most about alldata was how easy it was to get help with any unsure problems

Desvantagens:

so far no cans have been found. SO FAR SO GOOD

Aram
Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alldata for all shop needs

5,0 há 7 meses

Vantagens:

Creating estimates is simple and easy to locate the options to add.

Desvantagens:

Overall great system to use but would like lower cost of use.

Jeremy
Marketing Director, EUA
Automotivo, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Widely Used

5,0 ano passado

Comentários: Overall my experience has been great, we have not had outages which is very important, time is money and ALLDATA saves time!

Vantagens:

Alldata is part of our shops point of sale software so it made it the obvious choice. It is easy to use and if you have worked at a shop you have probably used it so it makes training new employees on it easy.

Desvantagens:

I currently do not have any complaints about ALLDATA, so far all of the techs who have used it are happy with it.

Robert
Team lead, EUA
Automotivo, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alldata is good resource.

5,0 há 2 anos

Comentários: I have used it for many years, it is a great resource. I use it a lot to find specs on oil and torque values

Vantagens:

You can put in VIN and the car comes up and you can find out where you need to go.

Desvantagens:

Sometimes a vehicle does not have any specs.

Gary
Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

AUto Repair Information

5,0 há 6 anos

Comentários: The new Alldata Repair is a HUGE improvement over the original & S3000. Yes it has color wiring diagrams. Everyone has THAT now. But with Alldata when you "click" on a wire in a circuit, it not only highlights that wire throught the whole circuit, it opens up ALL the other pages that wire is on. So you can print the WHOLE circuit without searching thru multiple windows. The user interface is different than S3000 and classic AllData Pro, but still has that same familiar feel. However the global search FINALLY works! In short I am really loving the newest version

Vantagens:

The new Alldata Repair is a HUGE improvement over the original & S3000. Yes it has color wiring diagrams. Everyone has THAT now. But with Alldata when you "click" on a wire in a circuit, it not only highlights that wire throught the whole circuit, it opens up ALL the other pages that wire is on. So you can print the WHOLE circuit without searching thru multiple windows. The user interface is different than S3000 and classic AllData Pro, but still has that same familiar feel. However the global search FINALLY works! In shorrt I am really loving the newest version.

Desvantagens:

There was a short learning curve. Once I figured out to use the text box to let autofill take me where I wanted,.....

Michael
Shop manager, EUA
Automotivo, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Getting better every year

3,0 há 5 anos

Comentários: I find that you either love it or hate. I find it to be sufficient for what we need to do but at times it is found that labor times used will end up costing us labor hours due to the lower than normal posted times in the labor guide. However, the how to's and diagnosis help is great.

Vantagens:

Ease of use, lay out and search options. Very easy to look up even complicated labor times and procedures.

Desvantagens:

Inconsistent labor times. We sometimes use a different labor guide because we find the labor times listed sometimes reflect only the warranty time and not the cash rate which is frustrating because some jobs can have a variance of 4-5 hours between alldata and the labor guides we have available to us. This is the case with most model year vehicles that have no been out for a minimum of 3+ years (i.e 2018 model vehicles have little to no labor ref right now on the platform)

Jay
Manager, EUA
Automotivo, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Works Well For Our Shop

5,0 há 2 anos

Comentários: It really helps when you are in a bind and need to figure something out.

Vantagens:

I like the estimates it gives so we can give a customer a quick estimate.

Desvantagens:

Sometimes there just isn't enough information

Ray
Ray
Fixed Operations, EUA
Automotivo, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alldata Works

5,0 há 8 anos

Comentários: We use Alldata everyday to compliment our service repair business. Save valuable time and effort. Easy to use and search bulletins.

Vantagens:

Ease of use web based

Desvantagens:

None

Devonna
Admin, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Carsons Auto LLC

5,0 há 3 anos

Comentários: It worked good for what we needed at the time

Vantagens:

It is easy to use on most applications..

Desvantagens:

There are several labor times that are not accurate

Drew
Service Writer, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alldata is a must have

5,0 há 5 anos

Comentários: It is truly a must have for any automotive shop, it has great customer service and most techs destetadera how to use it

Vantagens:

I really like Alldata for the immediate information it offers on just about every vehicle repair and parts. It is very informative.

Desvantagens:

There are time when looking up a vehicle for a labor rate and time, it does not offer an easy find and often you have to be more than a service writer to interprete the information

Joe
owner, EUA
Automotivo, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

one of the best tools if you own a repair facility

5,0 há 7 anos

Comentários: Being able to quickly access a hug database of everything i need to know to do repairs on any make and model without having to waste time looking through a book or using trial and error

Vantagens:

I love the deitailed step by step instruction it gives you to do anything from replacing brake calipers to full engine rebuilds. it gives you torque specs, fluid and capacity specs as well as speciality tools and procedures

Desvantagens:

some of the exploded diagram pictures are blurry or hard to understand. not all information is avaliable on every part of a vehicle. it doesnt have newest car information

ELIAS
ceo, EUA
Usou o software para: Mais de dois anos
Fonte da avaliação

a must in the automotive industry for estimating and fault finding . no professiona shop can exist w

4,0 há 7 anos

Vantagens:

we love the new version of alldata online as it is easier to search faults and wiring has been added in color.

Desvantagens:

i cant stand the customer service for the manage part,very uneducated on their product and they have not been updating it.

Juan
Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Information

4,0 há 6 anos

Comentários: Endless information of vehicles
Super easy to navigate

Vantagens:

The software is always up to date. Electrical wiring diagram excellent and color coded

Desvantagens:

When internet goes down no service. Buts it’s not there fault it’s isp

timothy
OWNER, EUA
Automotivo, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

do not use this bad product

1,0 há 4 anos

Comentários: I paid them for over 20 years They tried to overcharge me at end of service

Vantagens:

I knew how to use it because I had it for so long

Desvantagens:

They charged too much after identafix came out

Dan
Owner, Canadá
Usou o software para: Mais de dois anos
Fonte da avaliação

Makes vehicle repair easier for both techs and owner/operator

4,0 há 7 anos

Vantagens:

Instructional guidance is key to getting a car in and out for problematic diagnosis but that is where Alldata shines. Torque specs, fluid types and capacities, electric system flowcharts and schematics , just to name a few, all lend a hand to repair and Alldata has it.

Desvantagens:

Great software but expensive for us small shop operators..electrical schematics, while great to have for tracing wiring harnesses, are more "factory detailed" and can get a bit tricky to navigate sometimes. Some newer vehicles are also difficult to find info for on Alldata, but that could be vehicle manufacture fault of non info releasement.

Steve
Owner, Canadá
Usou o software para: Mais de dois anos
Fonte da avaliação

youtube has more info. never has anything useful

1,0 há 7 anos

Comentários: none

Vantagens:

poorly maintained softwhere. ive never used anything more usless.

Desvantagens:

- never up to date - only has ovious information - never has importhan info

Kevin
President, EUA
Transporte rodoviário e ferroviário, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Decent amount of information

4,0 há 8 anos

Comentários: Need diagrams, labor times etc. A must have in Automotive repair world.

Vantagens:

Easy to use. Has invoicing set up that works well. Easy navigation for looking up wiring diagrams etc. Can print and save. Pretty much a nessacary tool for any repair shop.

Desvantagens:

Not enough info on certain makes of vehicles. Leaves one scratching his or her head. Has plenty of older car info. European car info seems to be a challenge.