Who Uses This Software?

DealerSockets suite of products seamlessly connects franchise and independent dealerships of all sizes with auto seekers everywhere.

Average Ratings

41 reviews
  • Overall 3 / 5
  • Ease of Use 3 / 5
  • Customer Service 2.5 / 5
  • Features 3 / 5
  • Value for Money 3 / 5

Product Details

  • Starting Price $750/month
  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • DealerSocket
  • http://www.dealersocket.com
  • Founded 2001

About DealerSocket

DealerSocket offers a suite of seamlessly integrated products to help dealers sell and service vehicles more profitably, while improving their customers experience. DealerSockets suite of products includes advanced CRM, innovative Digital Marketing and Websites, robust Vehicle Inventory Management, insightful Analytics Reporting, and solutions to streamline dealer operations such as Desking, Credit Reporting, Compliance, and a Dealer Management System (DMS) for dealers of all sizes.

DealerSocket Features

  • Accounting
  • Buy-Here-Pay-Here
  • Collections Management
  • Customer Database
  • F&I Management
  • Financing Management
  • Form Printing
  • Inventory Management
  • Lease Management
  • New Car Lot
  • Online Inventory
  • Parts Management
  • Sales Management
  • Service Department
  • Used Car Lot

DealerSocket Most Helpful Reviews

great way to track your store and your people

Translate with Google Reviewed on 12/18/2018
Sales Representative
Automotive, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Very easy to use CRM, Black Bird has made it even easier to print paperwork and search for customer.

Pros: Dealersocket makes it so easy to track things. We all know if you want it to grow you have to track it. They have reports that can be emailed daily weekly or whenever. You are very easily able to change dates and get the data you want for the date ranges. You can filter things out. Easy to set up email campaigns and black bird makes it easy to complete the task. They have a mobile app that it makes even easier to add people to the CRM.

Cons: I wish you could make it possible to add text to follow up campaigns after customer has opted in. I would also like to be able to send more than one email per day to a customer.

Takes tome to learn

Translate with Google Reviewed on 1/29/2019
Khaled S.
Sales Rep
Automotive, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Well it solve the problems that mostly any CRM would solve , what I like most about it is the Blackbird systems 360 view and the options that it gives to put several cars in a customer's profile and then pick from the one that he/she ends up making your mind on.

Pros: It is very easy to use, once you get the hang of it, it prints out the forms nice and simple with vin numbers for up to three trades, forms can be customized for each dealership. Very simple to set up appointments and for management to look at the appointment boards and see how many customers they expect to come in oh, it also keeps track of the number of phone calls you make, appointments you set an emails you send

Cons: Gives way to many outbound Calls reminders.

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