Quem usa esse software?

DealerSockets suite of products seamlessly connects franchise and independent dealerships of all sizes with auto seekers everywhere.

Avaliações médias

46 avaliações
  • Geral 3 / 5
  • Praticidade 3 / 5
  • Atendimento ao cliente 3 / 5
  • Recursos 3 / 5
  • Relação qualidade/preço 3 / 5

Detalhes do produto

  • Preço inicial $750/mês
  • Versão gratuita Não
  • Avaliação gratuita Não
  • Implantação Nuvem, SaaS, web
  • Formação Pessoalmente
    Ao vivo online
    Webinars
    Documentos
  • Suporte Horário comercial
    Online

Dados sobre o fornecedor

  • DealerSocket
  • http://www.dealersocket.com
  • Fundada em 2001

Sobre o DealerSocket

DealerSocket offers a suite of seamlessly integrated products to help dealers sell and service vehicles more profitably, while improving their customers experience. DealerSockets suite of products includes advanced CRM, innovative Digital Marketing and Websites, robust Vehicle Inventory Management, insightful Analytics Reporting, and solutions to streamline dealer operations such as Desking, Credit Reporting, Compliance, and a Dealer Management System (DMS) for dealers of all sizes.

Recursos do DealerSocket

  • Banco de dados de contatos
  • Buy-Here Pay-Here Dealer
  • Departamento de atendimento ao cliente
  • Gerenciamento de documentos
  • Gestão da contabilidade
  • Gestão de coletas
  • Gestão de financiamento
  • Gestão de locação
  • Integração de site
  • New Car Dealer
  • Used Car Dealer

As avaliações mais úteis do DealerSocket

Best Website & Inventory Platforms

Traduzir com Google Avaliado em 06/03/2019
Allison F.
Marketing/IT Director
Automotivo, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Overall, this company is not one to take lightly. These guys are constantly coming out with bigger and better things while also keeping their support team top notch. There is not much more you can ask for from a consumer standpoint.

Vantagens: I have used many different inventory and website platforms, and Dealersocket is at the top of the competitors in both areas. This company is so innovative and constantly working to better the products they have to offer. Not to mention the support for all of the different products is the best I have ever experienced. There is no such thing as opening a case and waiting a week until you have to reach back out again and remind them about it. Everything has either gotten taken care of that same day or as fast as they possibly can. When it is not completed that same day, the support rep reaches out to me to update me on the status. That is very rare in this industry and is like a breathe of fresh air!

Desvantagens: The only complaints I have are the capabilities of the website software and what is able to be changed and created by the dealer. I am very technologically inclined and have many ideas and projects for my websites and I have yet to find a provider that can keep up with my ideas and demands, but DealerSocket comes the closest and will always work with me on an idea and they will try to turn it into a reality for me.

great way to track your store and your people

Traduzir com Google Avaliado em 18/12/2018
Sales Representative
Automotivo, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Very easy to use CRM, Black Bird has made it even easier to print paperwork and search for customer.

Vantagens: Dealersocket makes it so easy to track things. We all know if you want it to grow you have to track it. They have reports that can be emailed daily weekly or whenever. You are very easily able to change dates and get the data you want for the date ranges. You can filter things out. Easy to set up email campaigns and black bird makes it easy to complete the task. They have a mobile app that it makes even easier to add people to the CRM.

Desvantagens: I wish you could make it possible to add text to follow up campaigns after customer has opted in. I would also like to be able to send more than one email per day to a customer.

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