--- description: Tudo sobre NAPA TRACS: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NAPA TRACS - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Reparação de Automóveis](/directory/20006/auto-repair/software) > [NAPA TRACS](/software/61551/napa-tracs) # NAPA TRACS Canonical: https://www.capterra.com.br/software/61551/napa-tracs Página: 1 / 12\ Próximo: [Próxima página](https://www.capterra.com.br/software/61551/napa-tracs?page=2) > Fornece estimativas, gerenciamento de oficinas, informações técnicas e soluções de CRM para o mercado de reposição desde 1989. > > Conclusão: 261 usuários atribuíram a nota **4.2/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o NAPA TRACS? Membros da NAPA AutoCare e instalações profissionais de reparo automotivo ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.2/5** | 261 Avaliações | | Praticidade | 4.1/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.1/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: NAPA Auto Parts - **Localização**: Atlanta, EUA - **Fundada**: 1928 ## Contexto comercial - **Preço inicial**: US$ 109,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: espanhol, inglês - **Países disponíveis**: Estados Unidos ## Recursos - Agendamento de compromissos - Agendamento de manutenção - CRM - Estimativas - Gestão de inspeções - Histórico de atendimento - Planejamento de pessoal - Ponto de vendas (PDV) - Relatórios e estatística - Tarifas de mão de obra ## Integrações (11 no total) - 360 Payments - AutoServe1 - AutoVitals - Back Office Suite - OEC - PartsTech - ProDemand - QuickBooks Desktop - QuickBooks Online - RepairLink - TireConnect ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Reparação de Automóveis](https://www.capterra.com.br/directory/20006/auto-repair/software) ## Alternativas 1. [ARI](https://www.capterra.com.br/software/201737/ari) — 4.6/5 (634 reviews) 2. [AutoRepair Cloud](https://www.capterra.com.br/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [Shopmonkey](https://www.capterra.com.br/software/169022/shopmonkey) — 4.6/5 (265 reviews) 4. [Tekmetric](https://www.capterra.com.br/software/190952/tekmetric) — 4.7/5 (103 reviews) 5. [Shop-Ware](https://www.capterra.com.br/software/153469/shop-ware) — 4.8/5 (163 reviews) ## Avaliações ### "Great data tracking, and point of sale program" — 4.0/5 > **Mons** | *29 de março de 2018* | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like the options and functionality it offers. I need to go through more training to learn how to use the rest of it, but what I've used so far is great. > > **Desvantagens**: Occasionally changes pricing if I've adjusted it on a work order. So I invoice it out and have to go back and change it to what I had previously quoted. > > Helped me gather and retain much more customer and vehicle information than I previously had. Much easier to search back through past services and repairs. ----- ### "Benefits of NAPA TRACS" — 5.0/5 > **Brandon** | *15 de agosto de 2024* | Automotivo | Taxa de recomendação: 10.0/10 > > **Vantagens**: Being able to look up VIN's and license plate numbers really help in accurately identifying a vehicle. > > **Desvantagens**: Some small glitches may occur, so you need to check your invoices before you finalize anything. Really not that big an issue, since you should be double checking anyways. > > I really like Napa TRACS. Anytime i need to access invoices or estimates i can simply hook up to my laptop and move forward. I didn't need to buy any special electronics to utilize the product. Being able to let the consumer see how professional and sophisticated the software looked was a huge bonus and made my store even more appealing. ----- ### "Mixed" — 3.0/5 > **Amy** | *26 de maio de 2022* | Automotivo | Taxa de recomendação: 6.0/10 > > **Vantagens**: Inventory management is very useful and easy to use. We love that Repair Link and ProDemand links are now part of the screen. Being able to undo an invoice is a great add as well. Calling TRACS Support is always a great experience. Some of them even call back to make sure you're getting along ok\! > > **Desvantagens**: Repair orders and invoicing needs a lot of work. If you have more than five items in your repair order, good luck maneuvering around. Switching over to the profitability screen or technician screen gives you a much easier view. However, they have taken away the ability to drag items around in these screens. There are also way too many columns in each of these two screens. Please bring back spell check\! > > We have used TRACS since it was DOS based. We have seen a lot of bad features come and go, as well as the good. It is easy to use for the most part but can be a little daunting for a service writer in a hurry. ----- ### "Awesome Software" — 5.0/5 > **shelley** | *26 de maio de 2022* | Automotivo | Taxa de recomendação: 10.0/10 > > **Vantagens**: My favorite feature about this software is the profitability worksheet. It clearly shows me what I set me goals to be and if we meet them. > > **Desvantagens**: The part I liked least is not being able to change the Invoice date. It is needed randomly and would be a useful feature. > > I really enjoy the ease of use with the program. ----- ### "Happy with Napa Tracs" — 5.0/5 > **Chelene** | *1 de junho de 2022* | Automotivo | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like the conveinence the service, and the simplicity of it\! > > **Desvantagens**: Not ideal to what is being used now. Napa Tracs makes more sense > > Wonderful ----- Página: 1 / 12\ Próximo: [Próxima página](https://www.capterra.com.br/software/61551/napa-tracs?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/61551/napa-tracs) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados